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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Thompson Beach House, Playa del Carmen

4.5-star4.5 stars
Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710, Mexico

4.5-star beachfront hotel with outdoor pool, near Playa del Carmen Main Beach
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
  • Quite an overpriced hotel for what you get. The rooms are nice (nothing spectacular…Jan 22, 2019
  • It’s a small property the staff is able to attend to your every needs. The property has…Jan 9, 2019
74See all 74 Hotels.com reviews
From 224 reviews

TripAdvisor Traveller Rating

Thompson Beach House, Playa del Carmen

from $299
  • Suite, Ocean View
  • Junior Suite
  • Suite, Ocean View
  • Panoramic Suite, Balcony
  • Room, 1 King Bed, Terrace

What’s around Thompson Beach House, Playa del Carmen

Landmarks

  • In Centro
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Playacar Golf Club - 35 min walk
  • Punta Esmeralda Beach - 40 min walk
  • 3D Museum of Wonders - 3 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Free bicycles on site
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2016
  • Elevator/lift
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

CGrill - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Thompson Beach House, Playa del Carmen’s small print

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Also known as

  • THOMPSON BEACH HOUSE Hotel
  • THOMPSON BEACH HOUSE Playa del Carmen
  • Thompson Playa Carmen Hotel
  • Thompson Hotel
  • Thompson Playa Carmen
  • Thompson Beach House Hotel Playa del Carmen

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 1 per night

Pet deposit: USD 150.00 per night

Optional extras

Facility access costs USD 27.90 per accommodation, per night. Facilities include fitness facilities and a swimming pool.

Self parking costs USD 30.00 per night

Valet parking costs USD 30 per night

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

Airport shuttle service is offered for an extra charge of USD 220 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 74 reviews

Very Good 8.0
Started out rocky
When we arrived we were put into a handicapped room that was a door away from the lobby. We weren’t happy about that and the hotel was full so we had to wait until the following day to get a different room. The handicapped room was a huge downgrade compared to the standard king rooms. They moved us and the room was great, third floor , beautiful view. One problem, it butted up w the Maintanance closet, bad idea. There was banging so loud sporadically through out the night so I would constantly wake up. Going on vacation I want to rest from my stressful job and that was a problem due to all the banging. The property is beautiful and all the amenities at the pool are as well. The food was great! Pedro who runs the entire pool/beach area is amazing. He gave such great service. If the Thompson didn’t have him the service would be awful. He had put beach beds ready every morning , remembered exactly what we wanted for breakfast every day. Brought us anything we asked and super quick. The staff at the front desk and bellman were very attentive and helpful as well. All in all the hotel is great, they just need to not put anyone in the handicapped room unless they are handicapped and talk to the cleaning crew about how much banging around they are doing in the night time hours. I was surprised we weren’t refunded a nights worth for the two major problems with our rooms we had.
Heidi, us4 night romance trip
Exceptional 10.0
Excellent place
Very nice place next to the sea
Nikolaos, us2 night romance trip
Exceptional 10.0
Near Perfection
Loved the hotel. Very nice amenities and good sized rooms. Very sweet staff. Our only issue was the loud noise from the hotel across the way but it stopped around 10:30 pm. WiFi was terrible. Maybe if we had paid the extra 9.99 it would have worked better. We would like to suggest the add a floor mat to the shower. It was slippery in a scary way.
Victoria, us2 night romance trip
Exceptional 10.0
Best Stay Ever
Great hotel excellent service fiancé left engagement ring in the room at checking out I call the administration and when back to room to look for it. when got back to hotel they had the ring in their possession and give it back to my fiancé. She was happy to see her ring again. Special thanks to the housekeeping lady .
Francisco, usRomance trip
Exceptional 10.0
Relaxing stay
Awesome. Smaller cozy relaxing hotel. Great service. Awesome view. Bed was fantastic. Seaweed on the beach a bit smelly. But that wasnt anyth the hot could avoid. They did their best to move it asap. Pool was great. Lounge area great. Restaurant expensive. Us prices.. not in comparison to surrounded restaurants
Vincent, usRomance trip

Thompson Beach House, Playa del Carmen

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