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Viva Wyndham Maya - All Inclusive

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Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, sun loungers

Overview of Viva Wyndham Maya - All Inclusive

Viva Wyndham Maya - All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near Quinta Avenida

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $269
Price available on 11/28/2022
Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 31 min walk
  • Playa del Carmen Main Beach - 32 min walk
  • Playacar Golf Club - 5 min drive
  • Playa del Carmen Maritime Terminal - 10 min drive
  • Mamitas Beach - 17 min drive
  • Xplor Theme Park - 20 min drive
  • Xcaret Eco Theme Park - 23 min drive
  • Ferry to Cozumel - 27 min drive
  • Tres Rios Ecopark - 30 min drive
  • Maroma Beach - 36 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • Fruta Madre - 5 min drive
  • Carnitas Teresita - 6 min drive
  • Lara & Luca - 7 min drive
  • El Nero - 7 min drive
  • Ristorante Latinos - 7 min drive

About this property

Viva Wyndham Maya - All Inclusive

At Viva Wyndham Maya - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute drive of Quinta Avenida. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and hydrotherapy. La Terraza, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 604 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Archery
  • Rock climbing
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (18980 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Terraza - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Don Diego - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Portofino - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Miramare - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Viva Café - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.36 per accommodation, per night
  • Administrative fee: USD 1.4 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for USD 2 per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Maya Viva
Maya Viva Wyndham
Viva Maya
Viva Maya Resort
Viva Maya Wyndham
Viva Wyndham Maya
Viva Wyndham Maya Playa del Carmen
Viva Wyndham Maya Resort All Inclusive
Viva Wyndham Maya Resort All Inclusive Playa del Carmen
Wyndham Viva Maya
Viva Wyndham Maya All Inclusive Playa del Carmen
Viva Wyndham Maya Resort
Viva Wyndham Maya Resort Playa del Carmen
Playa Del Carmen Wyndham
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Wyndham Maya
Viva Wyndham Maya All Inclusive
Viva Wyndham Maya Inclusive
Viva Wyndham Maya
Viva Wyndham Maya - All Inclusive Playa del Carmen
Viva Wyndham Maya - All Inclusive All-inclusive property

Frequently asked questions

Does Viva Wyndham Maya - All Inclusive offer free cancellation for a full refund?
Yes, Viva Wyndham Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viva Wyndham Maya - All Inclusive?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Viva Wyndham Maya - All Inclusive on Nov 28, 2022 start from $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viva Wyndham Maya - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Viva Wyndham Maya - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Viva Wyndham Maya - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viva Wyndham Maya - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Viva Wyndham Maya - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Viva Wyndham Maya - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Viva Wyndham Maya - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Viva Wyndham Maya - All Inclusive also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Viva Wyndham Maya - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine. Nearby restaurants include Ristorante Latinos (2.1 mi), El Nero (2.4 mi), and Perché no (2.8 mi).
Does Viva Wyndham Maya - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Viva Wyndham Maya - All Inclusive like?
Viva Wyndham Maya - All Inclusive is located on the waterfront in Playacar, a short 5-minute walk from Piste Cyclable sur Paseo Xaman-Ha. Travelers say this property is in a good location.

Overall score and ratings

7.6

Good

8.6/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very Good

buffet meals
Providencia, 11-night family trip
Verified Hotels.com guest review

2/10 Poor

everything was fine until some one stole my cell phone out from my bag and a few other items. I had to continue my stay without my phone and the hotel did not have a computer where I could contact my family. One of the girls in customer service was helpful enough to let me use her work computer to send an email to my family to let them know I was ok but her computer was a bit restricted she said so I could not send the email from my personal email. however she did help me write an email. the people in the resort are nice but who knows what bad person stole my phone and other belongins.
JUAN FELIPE, 5-night trip
Verified Expedia guest review

8/10 Very Good

The staff. The trapeze staff was amazing, and so was the show every night and all the dancers
Eniko, 9-night family trip
Verified Expedia guest review

4/10 Fair

Newer again
Oguz, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really enjoyed my stay there. It's great for families and also young couples. not great for someone looking to party, but it was still so fun. Really recommend the excursion to Chichen Itza, though the Tulum/Coba one was hot!!! They had trapeze, dancing in the lobby, foam party, etc. You definitely need to try all of them. The drinks were also great and always very tasty. There is seaweed so be aware as the beach was a litIe dirty, but thats Mother Nature for you. I was pleasantly surprised and we had a great time. The club was a bit quiet, but was a great time. Would definitely come back and everyone was very nice. Its a great place and make sure to keep an open mind. Great resort for the cost.
Manisha, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice! The shows and activities are great.
Ronald Rocero, 5-night family trip
Verified Expedia guest review

2/10 Poor

Staff was not accommodating, called to try to pay for early check in as we were in at 7am. They made us wait till 3 after they had told me the soonest would be 1. Also you need to use the app to reserve dinner reservations we stayed for one week and nothing was available till the Friday night when we left. If you are not a VIP Member you are not treated the same. (time share member) they will try and sell you a membership. Have stayed at bigger and smaller resorts in cancun /playcar and have never had such a horrible experience as this. WOULD NOT RECOMEND AT ALL.
Raul, 4-night family trip
Verified Orbitz guest review

6/10 Good

The place was nice for the price you paid, but the food was very bland and basic
Alyssa, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Miriam Berenice, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Ifan, 4-night trip
Verified Expedia guest review