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Iberostar Paraiso Del Mar All Inclusive, Riviera Maya

3.5 stars
Carretera Chetumal-Puerto Juarez Km 309Lote 1 Playa, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Cleanliness
Clean
Amenities
Great amenities
Breakfast
Tasty breakfast
Service
Fantastic service
98See all 98 Hotels.com reviews
From 4,087 reviewsTripAdvisor Traveller Rating

Iberostar Paraiso Del Mar All Inclusive, Riviera Maya

Hotel Info: 866-539-8117

from $268
  • Standard Room
  • Junior Suite, Oceanfront (Beach Access)
  • Junior Suite, Ocean View
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Iberostar Paraiso Mar
  • Iberostar Paraiso Mar All Inclusive
  • Iberostar Paraiso Mar All Inclusive Playa del Carmen
  • Iberostar Paraiso Mar Playa del Carmen
  • Mar Paraiso
  • Paraiso Mar

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

WiFi is available in guestrooms for MXN 10.00 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free breakfast
  • 9 restaurants
  • 4 bars/lounges
  • 3 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool sun loungers
  • Health club
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Yard
  • Balcony
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included

Spa

Sensations Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a spa tub.

Dining

El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Don Alfredo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

El Puerto - This steakhouse serves dinner only. Reservations are required.

Iberostar Paraiso Del Mar All Inclusive, Riviera Maya’s small print

Also known as

  • Iberostar Paraiso Mar
  • Iberostar Paraiso Mar All Inclusive
  • Iberostar Paraiso Mar All Inclusive Playa del Carmen
  • Iberostar Paraiso Mar Playa del Carmen
  • Mar Paraiso
  • Paraiso Mar

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

WiFi is available in guestrooms for MXN 10.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 98 reviews

Iberostar Paraiso Del Mar All Inclusive, Riviera Maya
Outstanding5.0 / 5
Awesome
Stayed beachfront. Amazing views.
6 night family trip
Iberostar Paraiso Del Mar All Inclusive, Riviera Maya
Good3.0 / 5
Handicap accessibility not friendly
Good overall not handicap accessible. Although requested a handicap unit.
6 night family trip
Iberostar Paraiso Del Mar All Inclusive, Riviera Maya
Good3.0 / 5
dress code at the beach?
my second trip to this collection of hotels was great until a dinner was spoiled by my professional beach attire and 3 guys in a panic that my clothing would ruin everyone's dinner. I did not know that my dress shorts would be an issue at the "gourmet" restaurant-even after I was seated, I was approached by a hotel concierge, a restaurant concierge and a 3rd employee who were more upset by my attire than anybody cared to notice. They embarrassed myself, my wife and my friends. This will result in my not returning to the hotel chain.
7 night romance trip
Iberostar Paraiso Del Mar All Inclusive, Riviera Maya
Excellent4.0 / 5
All good but the wi-fi
This was our 2nd trip to this hotel. We love: the setting. Beautiful vegetation, wildlife, pool and beach. Gated and safe. Staff wonderful. Rooms nice - wish Mexico would discover queen size beds. Food is standard all-inclusive. Ok, not great, tired of it by the end of the week. Worst thing: wi-fi. An outrageous $35/week for each device, and really terribly unreliable service.
6 night family trip
Iberostar Paraiso Del Mar All Inclusive, Riviera Maya
Excellent4.0 / 5
Relaxing Getaway
It's not a five star resort, and I am not sure if Luxury is the appropraite word to describe this hotel either, but I was very happy with our stay, as we were searching for a nice, clean, middle of the road all-inclusive. The rooms are basic as far as furnishing but they all have a balcony and nice views of the grounds- and the overall scenery is gorgeous. The pool is huge- there are probably 4 or 5 swim up bars throughout and a ton of restaurants. The food is pretty good too- not AMAZING but good. The drink options are ok as well. For beer, you will only find Dos Equis on draft, however the do stock your mini-bar with bottled Dos Equis. They do have Absolute vodka and other good labels such as Bacardi and Johnny Walker. I never had an issue waiting to get a drink. I will say that the grounds are huge so we do a lot of walking (which we didn't mind and knew this before booking). They also have golf carts that will pick you up if you don't feel like walking. The wait for this was never too long. Our building was right by the beach and pool and one of the restaurants, so we don't wonder around too much. We thought this to be the perfect location for the needs of our group. The beach was pretty nice as well and it is nice that they have a bar and waitresses on the beach as well. For the price we paid - it was well worth it and I don't have a complaint. The staff was great and very attentive.
5 night trip with friends

See all reviews

Iberostar Paraiso Del Mar All Inclusive, Riviera Maya

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