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Banyan Tree Mayakoba, Riviera Maya

5 stars
Carretera Federal ChetumalPuerto Juarez Km 298, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
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Outstanding4.9 / 5
Room
Great room
Amenities
Great amenities
Wellness Area
Great wellness & sports facilities
Value for money
Poor value for money
187See all 187 Hotels.com reviews
From 1,592 reviewsTripAdvisor Traveller Rating

Banyan Tree Mayakoba, Riviera Maya

Hotel Info: 866-539-8117

from $527
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  • Beach Front Sunset
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At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle within 60.00 km *

  • Free beach shuttle

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for MXN 2500 per night

Breakfast is offered for an extra charge of MXN 53 USD per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 900 per accommodation, per stay

Airport shuttle service is offered for an extra charge of MXN 319 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool umbrellas
  • Health club
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Meeting rooms 4
  • Conference space size (feet) - 5622
  • Conference space size (meters) - 522
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • Private pool
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Sands - This beachfront seafood restaurant specializes in seafood and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Oriente - This restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.

Tamarind - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Saffron - Overlooking the garden, this diner specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Reflections Pool Bar - This poolside bar serves lunch and light fare. Open daily.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Banyan Tree Mayakoba, Riviera Maya’s small print

Also known as

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for MXN 2500 per night

Breakfast is offered for an extra charge of MXN 53 USD per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 900 per accommodation, per stay

Airport shuttle service is offered for an extra charge of MXN 319 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Banyan Tree Mayakoba, Riviera Maya

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