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Banyan Tree Mayakoba, Playa del Carmen

5-star5 stars
Carretera Federal ChetumalPuerto Juarez Km 298, Playa del CarmenQROO77710MexicoGreat location! See map

Upscale beachfront resort with golf course, near El Camaleon Golf Club
  • VIPVIP properties

    VIP properties have been recognized for offering exceptional service to our customers.

  • Free WiFi and free parking
Exceptional9.8
Wellness Area
Great wellness & sports facilities
Comfort
Rather comfortable
Food
Delicious food
Value for money
Value for money could be better
178See all 178 Hotels.com reviews
From 2,337 reviewsTripAdvisor Traveller Rating

Banyan Tree Mayakoba, Playa del Carmen

from $836
  • Bliss Pool Villa
  • Serenity Pool Villa with Living Room
  • Spa Pool Villa with Massage Porch
  • Serenity Two-Bedroom Pool Villa
  • Lagoon & Beachside 2-Bedroom Pool Villa
  • Three-Bedroom Family Residence
  • Beachfront Three-Bedroom Pool Villa

About Banyan Tree Mayakoba, Playa del Carmen

Luxury villa resort with private beach

Mexico's Riviera Maya

A 45-minute drive from Cancún's airport, the seaside Banyan Tree Mayakoba sits along a vast coral reef on the Riviera Maya coast. A 15-minute drive brings you to the souvenir shops and funky boutiques of the 20-block-long La Quinta Avenida in the town of Playa del Carmen.

El Camaleon golfing

Great golf is across the street at the El Camaleon course, and stunning scuba diving can be had in the underwater caves of the cenotes that surround the resort. You can also tour nature by bicycle, kayak, or horse at the Tres Rios eco-park, a 20-minute drive away.

Private beach and jungle

A private white-sand beach and acres of wildlife-rich jungle and mangrove forest are yours to explore within the hotel's gated property. After touring the green grounds on the bike path, you can cool down in the 2 outdoor pools, swim-up bars, or at the spa. Buffet breakfast is available (surcharge). Guests will additionally enjoy complimentary parking. A 24-hour airport shuttle is available on request (surcharge).

Your private pool

Each of the 117 air-conditioned villas features a private pool and private outdoor living space. You can connect with free WiFi while enjoying the garden views, or watch your 42-inch flat-screen TV with satellite channels.

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Conference space size (feet) - 5622
  • Conference space size (meters) - 522
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • Private pool
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Sands - This beachfront restaurant specializes in seafood and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Oriente - This restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.

Tamarind - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Saffron - Overlooking the garden, this diner specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Reflections Pool Bar - This poolside bar serves lunch and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Banyan Tree Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of Preferred Hotels & Resorts.

Banyan Tree Mayakoba, Playa del Carmen’s small print

Also known as

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 20 per night

Optional extras

Rollaway beds are available for MXN 2500.0 per night

Breakfast costs between MXN 900 and MXN 1000 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Banyan Tree Mayakoba, Playa del Carmen

Landmarks

  • On the beach
  • El Camaleon Golf Club - 26 min walk
  • Grand Coral Golf Riviera Maya - 3.1 mi / 4.9 km
  • Tres Rios Ecopark - 3.7 mi / 6 km
  • 28 de Julio Square - 4.2 mi / 6.8 km
  • Guadalupe Church - 5.1 mi / 8.2 km
  • Plaza Las Americas - 6.1 mi / 9.8 km
  • Mamitas Beach Club - 6.6 mi / 10.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Free self parking
  • Free valet parking
  • Free beach shuttle

Recent reviews

Exceptional 9.8 From 178 reviews

Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
Stunning
Simply amazing
A Traveler, usRomance trip
Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
excellent bests best!!!!!
Avi, us4 night trip
Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
Banyan Tree the Best!
The service and over all hospitality excellent. Staff was gracious and accommodating. Tranquil environment with all the amenities including bikes to get around. Mayakoba is best resort area in Playa del Carmen
margot, us4 night romance trip

See all reviews

Banyan Tree Mayakoba, Playa del Carmen

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