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Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen

4.5 stars
Prolongacion 5ta AvenidaMz 20 Lote 006, Playa del CarmenQROO77710Mexico, ‏800-491-6126
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Excellent4.3 / 5
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
309See all 309 Hotels.com reviews
From 3,607 reviewsTripAdvisor Traveller Rating

Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $146
  • Suite, Round Bed, Swimout (Honeymoon)
  • Deluxe Room, Swimout (Platinum)
  • Junior Suite (deluxe)
  • Suite, Round Bed (Honeymoon)
  • Deluxe Room (Platinum)
  • Junior Suite (Deluxe)
  • Junior Suite, Pool Access ((Swimout) Deluxe)

At a glance

Key facts

Hotel size

  • This hotel has 472 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Platinum Yucatan Princess All Suites
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

In the hotel

Food and drink
  • Free breakfast daily
  • 5 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 13
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis courts - 6
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Basketball on site
  • Golf driving range on site
  • Scuba diving on site
  • Volleyball on site
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Yucatab - This buffet restaurant serves breakfast, lunch, and dinner.

La Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only.

Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only.

Aroma - This restaurant specializes in international cuisine and serves dinner only.

Tao - This theme restaurant specializes in Japanese cuisine and serves dinner only.

Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen’s small print

Also known as

  • Platinum Yucatan Princess All Suites
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 309 reviews

Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen
Excellent4.0 / 5
We loved our stay at the platinum princess! We decided to book a swim out room and I'm so glad we did... It was awesome!!
3 night romance trip
Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen
Good3.0 / 5
Not a 5 star resort
Not even close to a 5 star resort. Resort smelled of mildew. Dinner restaurants where okay. Buffets were not very good. 4 people in our group got sick from something they ate! We had swim out rooms and they where nice, favorite thing about the hotel. Hotel price is to high for what it has to offer and overall condition of the hotel. Can stay at a much nicer resort for cheaper. Resort located about 25 minute cab ride from down town. Beach was okay but seemed rocky and not very swimmable. Staff where great if you tipped them well and would bring continuous drinks to the swim out rooms. There is a dress code for guys, pants tshirt and closed toed shoes.
3 night family trip
Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen
Good3.0 / 5
Great resort!
I am happy with accommodations, it was a comfortable & clean resort ! I do wish the food had more flavor, staff was amazing!
4 night romance trip
Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen
Outstanding5.0 / 5
Loved it!
ONLY downside to our stay was the wifi in the room, poor signal. Worked well while in the loby.
4 night romance trip
Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen
Outstanding5.0 / 5
Great relaxing week in wonderful hotel
We had a wonderful stay. The only improvement I can think of is more parking spaces?
7 night romance trip

See all reviews

Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen

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