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Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya

4.5 stars
Prolongacion 5ta AvenidaMz 20 Lote 006, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
Beach
Reasonable beach
283See all 283 Hotels.com reviews
From 3,396 reviewsTripAdvisor Traveller Rating

Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya

Hotel Info: 866-539-8117

from $166
  • Suite, Round Bed, Swimout (Honeymoon)
  • Deluxe Room, Swimout (Platinum)
  • Junior Suite (deluxe)
  • Suite, Round Bed (Honeymoon)
  • Deluxe Room (Platinum)
  • Junior Suite (Deluxe)
  • Junior Suite, Pool Access ((Swimout) Deluxe)

At a glance

Key facts

Hotel size

  • This hotel has 472 rooms

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Platinum Yucatan Princess All Suites
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

In the hotel

Food and drink
  • Free breakfast daily
  • 5 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 13
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis courts - 6
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Basketball on site
  • Golf driving range on site
  • Scuba diving on site
  • Volleyball on site
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Yucatab - This buffet restaurant serves breakfast, lunch, and dinner.

La Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only.

Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only.

Aroma - This restaurant specializes in international cuisine and serves dinner only.

Tao - This theme restaurant specializes in Japanese cuisine and serves dinner only.

Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya’s small print

Also known as

  • Platinum Yucatan Princess All Suites
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 283 reviews

Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya
Outstanding5.0 / 5
Honeymoon trip
We went here for our honeymoon. It was my fifth stay here. Overall we were very pleased. We found the italian restaurant to be the best, by far. The food and service were excellent there. We had a very bad meal and service at the steak house this trip, but it was phenomenal the trip before...so maybe it was just an off night; however, we ate there only once. The pool bar is fun during the day, and there is some kind of fun nightly entertainment in the main bar every night. I highly recommend a swim-out room...it's worth the extra couple dollars.
7 night romance trip
Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya
Excellent4.0 / 5
Just OK. Grounds nice.Room nice. Food not great.
3 night romance trip
Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya
Excellent4.0 / 5
My stay was good. The room with the swim out was the best! People were friendly and ready to serve you. The only concern for me was the food which was just "okay". The selection was not good in the mornings for someone who doesn't eat pork. My other concern was there weren't enough people who spoke clear English. And while I understand I was in Mexico and the native language to the land is Spanish you need more people on the front lines who speak English.
4 night trip with friends
Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya
Excellent4.0 / 5
Great time! Food could've been better and so glad I booked on hotel.com
7 night trip
Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya
Outstanding5.0 / 5
Swim Out Room for total relaxation.
I booked a spontaneous trip to this hotel in between work projects for a solo getaway. I just wanted to be able to swim in a pool, enjoy some tropical drinks and read books. The Platinum Princess provided just that. I had a Platinum swim-out room that was about 200 yards from the beach and 50 yards to the buffet. I was able to swim, read, eat and drink throughout my 3-day stay. I also started one day off in the spa with a massage and wrap. I never bothered going to the reservation or a la carte restaurants, so only ate at the buffet... which was average.
3 night trip

See all reviews

Platinum Yucatan Princess Adults Only - All inclusive, Riviera Maya

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