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Hotel Riu Tequila - All Inclusive

Photo gallery for Hotel Riu Tequila - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Hotel Riu Tequila - All Inclusive

Hotel Riu Tequila - All Inclusive

3.5 star property
Suburban property with spa, near Playa del Carmen Main Beach

8.2/10 Very Good

1,019 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 32 min walk
  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Maritime Terminal - 10 min drive
  • Mamitas Beach - 18 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 24 min drive
  • Maroma Beach - 36 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 12.5 miles/20 km
  • Free beach shuttle

Restaurants

  • Doña Aurelia - 5 min drive
  • Ristorante Latinos - 6 min drive

About this property

Hotel Riu Tequila - All Inclusive

Placing you within a 10-minute drive of Playa del Carmen Main Beach, Hotel Riu Tequila - All Inclusive features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, body wraps, or mani/pedis, and Rosa Roja, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 4 outdoor pools, a poolside bar, and a health club. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 630 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Free beach shuttle
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 18 holes of golf
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

Does Hotel Riu Tequila - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Tequila - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Tequila - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Tequila - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Tequila - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Tequila - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Tequila - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Riu Tequila - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Tequila - All Inclusive also has 5 bars, a nightclub, and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Tequila - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Asian cuisine.
Does Hotel Riu Tequila - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Tequila - All Inclusive like?
Hotel Riu Tequila - All Inclusive is a short 1-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 20 minutes' walk from Mahi Golf Course. The local area is central and popular for its beaches.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

The hotel is too far from the beach.
Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

10/10 Exceptional

Brenda Juliet, 5-night trip
Verified Expedia guest review

8/10 Very Good

Mikai Evelyn Dorothy, 10-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is wonderful
Jesús, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Would like to see Shuffleboard return I was knocked to the ground on October 11 and I asked for a wheelchair to be brought to my room at 0700 October 12 and nobody came Miguel is aware of my fall while having lunch at the Yucatan Also on October 3 we were told that our reservation was over and I had to take the hotel confirmation to the new female manager (Josslyn) I think her name was She said it was a system error but only a human enters the info into the reservation data… she should have come to my room and not me going to the front desk… we’ve been coming to the Tequila for 15 years now and have never had these issues before… I’m not sure we will return again now… she did send a bottle of champagne to our room but we don’t drink…thanks anyway… she is not a good manager but Miguel was excellent
Gary, 9-night romance trip
Verified Orbitz guest review

4/10 Fair

The Riu Tequila was disappointing in many ways. You get what you pay for. Hind sight, we would have gone elsewhere. And foresight, we won’t be back.
Robert C, 9-night family trip
Verified Orbitz guest review

10/10 Exceptional

Ibet, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beach was beautiful. Room was clean and every time it was cleaned they made it look nice by adding special touches such as towel critters and balloons. Never had to ask for water or mini bar to be restocked they always did it. Lots of choices for restaurants and bars .
Cindy Lou, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

It was very clean and organized. Will definitely return.
Hermelinda Adame, 4-night family trip
Verified Orbitz guest review