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Residence Inn by Marriott Playa del Carmen

Photo gallery for Residence Inn by Marriott Playa del Carmen

Exterior
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen

3.5 star property
3.5-star hotel with outdoor pool, near Quinta Avenida

8.8/10 Fabulous

357 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $88
Price available on 4/16/2023
Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Free cribs/infant beds
  • Stovetop
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 35 min walk
  • Playa del Carmen Main Beach - 37 min walk
  • Xplor Theme Park - 42 min walk
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playacar Golf Club - 6 min drive
  • Mamitas Beach - 15 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Gran Coyote Golf - 8 min drive
  • Ferry to Cozumel - 9 min drive
  • El Camaleon Mayakoba Golf Course - 12 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km

Restaurants

  • Rosa Roja - 6 min drive
  • Starbucks - 6 min drive
  • El Gaucho Steakhouse - 6 min drive
  • Steakhouse Riu Tequila - 6 min drive
  • Starbucks - 9 min walk

About this property

Residence Inn by Marriott Playa del Carmen

At Residence Inn by Marriott Playa del Carmen, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. Also, Xcaret Eco Theme Park and Xplor Theme Park are within a short drive.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Toaster
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 0.50 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?
As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on Apr 16, 2023 start from $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Residence Inn by Marriott Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Residence Inn by Marriott Playa del Carmen?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Playa del Carmen?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?
Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness center.
What's the area around Residence Inn by Marriott Playa del Carmen like?
Residence Inn by Marriott Playa del Carmen is in Playacar, a short 19-minute walk from Playacar Golf Club.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

very good hotel
convenient hotel, out of the city center, large room, fully equipped. average breakfast.
SHLOMO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nora, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Grecia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaffet, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bed bugs
Beware: bed bugs galore! I have lived in Playa Del Carmen and Mahahual for years, both of places fullllll of mosquitoes and sandflies. So I know what it's like to be covered in bug bites. This time was different. After the first night, I thought I had somehow found myself in the middle of a mosquito invasion without noticing. But then by the second day, I knew with absolute certainty that it wasn't mosquitoes, sandflies or fleas - it was bedbugs. The classic zig-zag patterns of bites all over my body (while mosquitos will zone-in on my ankles instead) and the tiny red dot in the middle of the inflamed part confirmed my suspicions. Otherwise, the place was nicely equipped and the staff was kind.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mercelo, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review