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Hotel Pelicano Inn, Playa del Carmen

2.5 stars
Calle 8 Norte entre 5a AvenidaY Zona Maritima, Centro, Playa del CarmenQROO77710Mexico, 800-491-6126
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Good3.5 / 5
Location
Great location
Beach
Beautiful beach
Room
Room needs to be redecorated
Pool
Pool should be renewed
28See all 28 Hotels.com reviews
From 265 reviewsTripAdvisor Traveller Rating

Hotel Pelicano Inn, Playa del Carmen

Hotel Info: 866-539-8117

from $94
  • Standard Room, 2 Double Beds, Ocean View
  • Standard Room, 2 Double Beds, Oceanfront
  • Standard Room, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Also known as

  • Hotel Pelicano Inn
  • Hotel Pelicano Inn Playa del Carmen
  • Pelicano Playa del Carmen

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Optional extras

Breakfast is offered for an extra charge of USD 8 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Scuba diving nearby
  • Beach umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1990
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Pelicano Inn, Playa del Carmen’s small print

Also known as

  • Hotel Pelicano Inn
  • Hotel Pelicano Inn Playa del Carmen
  • Pelicano Playa del Carmen

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Optional extras

Breakfast is offered for an extra charge of USD 8 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 28 reviews

Hotel Pelicano Inn, Playa del Carmen
Excellent4.0 / 5
My Playa Getaway
The hotel was great for the price we paid. Right on the beach. Room and bathroom was clean. Rooms were cleaned daily and they made fancy things out of towels and bed cover. Food and drinks at their little restaraunt and chairs on the beach was good and priced well. Service on the beach was fun and great. Not upscale but very, nice and great value!
2 night trip with friends
Hotel Pelicano Inn, Playa del Carmen
Excellent4.0 / 5
best location and jet you can sleep quietly
Not the fanciest place, no tv, but Super helpful staff, great location, you can walk to everything, breakfast a little small, but you can order from the menu. Overall a Great deal for the price! And best of all right on the beach with its own bar! Hotel has no parking and we had to use a public area which charges for it and is a couple of blocks away...if you have a late arrival, call ahead, since reception staff goes home at night. as a r
2 night romance trip
Hotel Pelicano Inn, Playa del Carmen
Excellent4.0 / 5
No frills, but didn't need 'em!; location is great
Came to Playa to dive cenotes, and previously stayed at the Albatros which used to be next door to this hotel. The location to the beach, 5th ave, and dive shops make this an ideal place to stay for divers. It was an easy walk each morning to Scuba Playa which was just one block over. Also close are great restaurants and shopping on 5th ave just 1/2 block away. Room was clean, not extravagant, if you need a super soft amazing mattress, this ain't the place for ya. But for diving it was great. Wi-fi was fair... although good at times and slow or dropping at others. There was literally only one power outlet in my room so I'm glad I brought a surge surpressed power strip to plug all my electronics and rechargable dive and camera gear into. Also, room had an ocean view but was obscured quite a bit from the trees in the courtyard. But overall nice place, I would stay again.
Other trip
Hotel Pelicano Inn, Playa del Carmen
Poor1.0 / 5
You have a lot of nerve sending this to us.
We will never use expedia/hotels.com again. First, we made a reservation back in June and confirmed in June for 12/27/13 to 1-3-14. We never stayed at Pelicano hotel because either you cancelled the rez or they did. We went there and inquired. They blamed it on you and you blamed it on them. I was on the phone with your reps back in Oct 13 when that happened, talkedto no less than 8 reps that day, did get another hotel not near the beach . You even sent us a reminder about our rez at Pelicano 3 days before we went . How screwed up is your reservation system that that happened. So, to answer you question, yes we enjoyed our stay at Cache Boutique hotel . But our original plans to be in beach side hotel were ruined and we blame you. So, we will immediately delete any future emails from you.
Other trip
Hotel Pelicano Inn, Playa del Carmen
Outstanding5.0 / 5
Lovely gem of a place!
They let me check in early as a favor and I was so grateful!
2 night trip

See all reviews

Hotel Pelicano Inn, Playa del Carmen

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