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Soho Playa Hotel

4.0 star property
Art Deco hotel with outdoor pool, near Quinta Avenida

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Soho Playa Hotel offers a tranquil retreat near Quinta Avenida. Unwind in the spa tub, bask in the sun at the rooftop terrace, or lose yourself in a good book from the library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Babysitting
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Blackout drapes/curtains
  • Elevator
$37 nightly
The total price is $48
Jun 15 - Jun 16
Total with taxes and fees

Why we love this property

Dining for every mood
This hotel offers a tempting trifecta of dining options. Savor meals at the restaurant, unwind at the bar, or start the day with continental breakfast.
City center art deco
Admire the art deco architecture of this hotel in the city center. Wander through the art gallery before heading to the rooftop terrace.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Double Room

7.8 out of 10
Good
(10 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 1,276 reviews
$31 nightly
The price is $41
Jun 13 - Jun 14
Total with taxes and fees
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About the neighborhood

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Central Square - 10 min walk - 0.8 km
  • Mamitas Beach - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Area shuttle (surcharge)

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪McCarthy's Irish Pub - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Trattoria del Centro - ‬2 min walk
  • ‪Pizza Renzo - ‬1 min walk

About this property

Soho Playa Hotel

  • Soho Playa Hotel features a rooftop terrace and puts you just steps from Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An outdoor pool
  • Art gallery on site
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

Does Soho Playa Hotel offer free cancellation for a full refund?

Yes, Soho Playa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Soho Playa Hotel?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Soho Playa Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Soho Playa Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Soho Playa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Soho Playa Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.

What is there to do at Soho Playa Hotel and nearby?

Have fun with activities like boat tours, scuba diving, and water skiing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Soho Playa Hotel also has an outdoor pool.

Are there restaurants at or near Soho Playa Hotel?

Yes, there's an onsite restaurant.

Does Soho Playa Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Soho Playa Hotel like?

Soho Playa Hotel is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

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Reviews

Soho Playa Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is conveniently located just a few blocks from the beach, about a 5-minute walk. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Breakfast
Water
Bar
Shower
Bed
Rooftop pool
Restaurant

Reviews

Verified

10/10 Exceptional

The staff was amazing. I will book again
Todd, 3-night trip
Verified

8/10 Very good

I had a great stay at this hotel. The room was comfortable and clean, the staff were friendly, and the overall experience was smooth and enjoyable. I would happily stay here again.
Murali, 2-night trip
Verified

10/10 Exceptional

The staff (Miguel) goes the extra mile. He bent over backwards for us in making us feel welcome. Overall, great place to stay!
Ricardo, 1-night trip
Verified

8/10 Very good

Walking distance to many restaurants and shops. As well to the beach.
Azalia, 1-night trip
Verified

10/10 Exceptional

Nice and modern hotel with a great location!!
Adrian, 1-night trip
Verified

10/10 Exceptional

Nice Hotel

Great location, clean, safety
BALDOMERO, 1-night trip
Verified

10/10 Exceptional

Luis and Jessica were great they provided everything we needed. The location was also great and there wasn’t many people there during our stay so we had to rooftop pool to ourselves. Would definitely stay there again!
Kwame, 7-night trip
Verified

10/10 Exceptional

The hotel is very clean. Staff are exceptionally nice and very helpful. Everyone speaks English. They work hard to keep the hotel maintained, though you may experience a couple of very minor issues. I would like to correct a prior review regarding the hotel not offering blankets, that is not correct. yes, when you check in there will be no blanket on your bed and there will be no blow dryer in your bathroom however, if you ask at the desk, they will provide you with both but you have to ask for them.
Joseph, 4-night trip
Verified

10/10 Exceptional

Excellent property and location. The staff was knowledgeable and friendly.
Geoffrey, 3-night trip
Verified

6/10 Good

More clean please
paul, 3-night trip
Verified

10/10 Exceptional

Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous.
JENNIFER GUADALUPE, 5-night trip
Verified

8/10 Very good

Comfortable room
CARLOS, 4-night trip
Verified

10/10 Exceptional

It is a nice and clean hotel, 3 min walk to 5th avenue, breakfast is continental, but you can get anything you want for extra pay. We will definitely come back again! Thank you
Rolland, 4-night trip
Verified

6/10 Good

Needs to be updated, no restaurant, no bar. Very basic but in good location, price was ok
Fredi, 10-night trip
Verified

10/10 Exceptional

I had an amazing stay at SOHO. The staff is so hardworking and friendly. The manager is always trying to make the stay enjoyable. She is an incredible manager. The rooms are spacious. The air conditioner was quiet and cooled the room nicely. The hotel is close to the beach and shopping area.
Saverio, 3-night trip
Verified

8/10 Very good

Property was mostly clean but needs a bit of TLC, especially around the pool area. The area itself is nice - plenty of restaurants and things to see nearby. Unfortunately we had a lot of construction noise from next door and some music late into the night, but this is obviously outside the control of the hotel. Breakfast was disappointing as they couldn’t cater for my gluten free wife other than providing a small bowl of fruit. All in all though our stay was decent and we would consider staying again
Estian, 4-night trip
Verified

8/10 Very good

This is a pretty property & staff is great. We arrived after the pool was closed & the young man at the desk turned on the lights for us to have a quick swim which was beautiful! Roof top pool all lit up, it was a lovely end to a stressful day. It was quite noisy until about 1:30am and then all was quiet. Room was simple but clean & nicely decorated with a huge balcony & rainhead shower
Donna, 1-night trip
Verified

6/10 Good

You get what you pay for

Service was great and workers are friendly but the pool was dirty/unusable and the shower water was luke warm/cold
1-night trip
Verified

4/10 Fair

It was a bitter experience staying in this hotel. No coffee/tea maker or water provided in the first day. Breakfast was poor quality. Only a bread toast with tea and some fruit. No choice. No towels were changed when room cleaning was done. Staff at reception was good and cooperative.
Tripta, 4-night trip
Verified

8/10 Very good

The property was in a great location. The property was not represented accurately on the Expedia website. There is no bar on the roof open (although the pool is very nice), nor was there yoga every morning. Breakfast was just fine but doesn't open until 9. 3 of the days we were there we couldn’t take advantage of the free breakfast because we had to leave before food was available. Rooms were clean and pleasant.
Patricia Cay, 6-night trip
Verified

8/10 Very good

This property is only a few short steps to 5th ave. And a BLOCK from an OXXO. The hotel has an artistic feel with artwork from local artist that are available for sale. A massive water fall in the lobby. The lobby is an open air lobby. So no air conditioning. Which is why they received a 4 instead of a 5. My patents are older and they are visiting and the heat is hard on them. While waiting in the lobby with no air conditioning. It was a bit hard for them. The rooms are clean and spacious, hotel is close to food, shopping and the beach. Will be back for sure.
Steven, 1-night trip
Verified

10/10 Exceptional

Superior Location and Outstanding front desk service with easy check-in. Classy and Chic. Perfectly situated to be 100 steps from 5th Ave yet unbelievably quiet in our room. The Best Sleep I've had in a month of staying in different hotels during our travels. Spacious room with a refrigerator and a complimentary bottle of wine. Fast elevators and underground parking were a bonus. The rooftop pool and lounging area was perfect with cool views, quiet and relaxing. We travel to Playa DC often and this will, no doubt, be our new "Go-To" hotel. If you've clicked on this, you're done looking. Reserve! You will not be disappointed!
Scott, 1-night trip
Verified

6/10 Good

Nice hotel but terrible construction nearby

Unfortunately our stay was less than ideal mostly because of the construction of the building directly beside the hotel. Starting at 7:30am everyday there was constant and very loud banging and hammering. The rooftop pool was also clearly unused and dirty due to the construction directly beside it with building materials falling into the pool. The rooftop bar also was not open probably for the same reason. Beyond all of that, the actual room was nice and relatively clean. We did lose hot water at one point and running water entirely at another. Both of which were remedied relatively quickly. I would stay here again once the construction beside us completed, but definitely would not while that is still ongoing.
3-night trip
Verified

10/10 Exceptional

We were looking for a new travel experience, far away from the all inclusive packages. This hotel was a pearl not luxury, but well maintained. Well located, close to the playa del Carmen downtown, 1 minute walk to 5th avenue. New staff of the hotel was very kind. We didn't try the breakfast, because we wanted to enjoy the typical food at restaurants, so I don't have any comment on this. The roof pool was refreshing, specially after a full day walking at 5th av. Also, beach is a 10 minutes walk. We arrived to playa del Carmen taking the ADO bus on terminal 2 of Cancun airport, it was cheaper than taking a taxi, once in playa del carmen we walked (20 minutes from turistic ADO terminal) to get to the hotel. We booked a all inclusive to Xel-ha and xelha bus picked up and dropped us at the end of the day at Plaza las Perlas (10 minutes walk). If you are looking for a more freedom trip, this is the perfect hotel. There is a construction next to the hotel, so during day, you can hear some bangs at your room, but this is normal and completely out of control of the hotel administration. If you want to try a new travel experience this is the right hotel for you ;)
Adriana, 3-night trip
Verified

6/10 Good

Hotel location is ideal to explore Playa's ever growing areas. We stayed in the Master Suite - room size is excellent and the external Hot Tub a nice area to relax. We noted it was a special celebration and the staff did a great job on decorating the room for our special event. Initially, breakfast offer (continental) was very poor (as commented by others) - but on discussion with the Manager we agreed an upgrade - this was great and very healthy (served in Green & Fit) Hotel amenities are quite poor - Sky Bar should be renamed to Sky Terrace - as there is no Bar services and the whole upper deck area is falling into dis-repair and an underutilised space for the hotel. Pool appears to be maintained - but due to lack of facilities and particularly the poor state of the toilet/changing areas not used. Room amenities are very basic and limited to 2 coffees per day, 1 bottle of wine on arrival (for 2 persons this was not a luxury offering) - no other refreshments, or water given. Room service every other day. Cleaning staff are great and did a good job on the room, but public areas – particularly the toilets are not maintained. Front desk staff are disconnected from the guests and only respond when asked/ prompted for action. Overall, the hotel could be an excellent base in Playa, but without investment in the amenities – there offering of a bed & limited breakfast will cause them to decline further.
Paul, 13-night trip