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Royal Hideaway Playacar All Inclusive - Adults only

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Outdoor pool
On the beach, white sand, beach cabanas, beach umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
Outdoor pool

Overview of Royal Hideaway Playacar All Inclusive - Adults only

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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only beachfront hotel with spa, near Playa del Carmen Main Beach

8.8/10 Fabulous

1,018 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $436
Price available on 2/17/2023
Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 27 min walk
  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 8 min drive
  • Mamitas Beach - 16 min drive
  • Xplor Theme Park - 18 min drive
  • Xcaret Eco Theme Park - 21 min drive
  • Ferry to Cozumel - 26 min drive
  • Maroma Beach - 35 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

Restaurants

  • Fruta Madre - 4 min drive
  • Carnitas Teresita - 5 min drive
  • Lara & Luca - 5 min drive
  • El Nero - 6 min drive
  • Ristorante Latinos - 7 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

At Royal Hideaway Playacar All Inclusive - Adults only, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be within a 10-minute drive of Playa del Carmen Main Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. Serving Spanish cuisine, Ventanas is one of 6 restaurants and 3 bars/lounges. Other highlights at this luxurious hotel include a beach bar, a health club, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Dining

Ventanas - This restaurant specializes in Spanish cuisine.
Spices - This diner specializes in Mexican cuisine. Open daily.
Palazzo - This diner specializes in Italian cuisine. Open daily.
Azia Avant Thai - This diner specializes in Thai cuisine. Open daily.
The Grill - Onsite diner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 5)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The restaurants at this property enforce a formal dress code.

Also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only offer free cancellation for a full refund?
Yes, Royal Hideaway Playacar All Inclusive - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on Feb 17, 2023 start from $436, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Hideaway Playacar All Inclusive - Adults only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Hideaway Playacar All Inclusive - Adults only?
Yes, there's an outdoor pool.
Are pets allowed at Royal Hideaway Playacar All Inclusive - Adults only?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Hideaway Playacar All Inclusive - Adults only?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Royal Hideaway Playacar All Inclusive - Adults only?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Royal Hideaway Playacar All Inclusive - Adults only?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Royal Hideaway Playacar All Inclusive - Adults only and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royal Hideaway Playacar All Inclusive - Adults only also has 3 bars, a health club, and beach cabanas, as well as an arcade and a garden.
Are there restaurants at or near Royal Hideaway Playacar All Inclusive - Adults only?
Yes, there are 6 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include El Nero (2.1 mi), Ristorante Latinos (2.1 mi), and Perché no (2.5 mi).
Does Royal Hideaway Playacar All Inclusive - Adults only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Royal Hideaway Playacar All Inclusive - Adults only like?
Royal Hideaway Playacar All Inclusive - Adults only is a short 17-minute walk from Xaman Ha Aviary and 6 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha. Travelers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxing stay
Fantastic stay. Small, relaxed, low key...everything I'd hoped for. Winderdul staff go out of their way to ensure a positive experience (thanks Edith!!), and the food was spectacular.
David, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We will return here
We absolutely loved our stay at the Royal Hideway. The service was top-notch, the food was very good, and the overall experience was very enjoyable. We will be back.
Douglas, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Class and luxury at the best location in Playacar
Amazing destination for mature couples seeking for a relaxing ambience of luxury and fine gastronomy. Ideal location for easy access to the Xcaret parks. Best beach and swimming pools experience. But the very best is the service you get from dedicated staff like Edith, our concierge, who made the difference for our 4-day stay. Manager Moisés was excellent in solving a little issue that arose the first day, compensating with a generous perk. Highly recommended for anything more classy than the loud reageton music by the pool you find at other cheaper all inclusive hotels.
Luxury bedroom
Variety of beach and pool chairs
Personalized treatment at the balinesas
Balinesas (extra pay but worthy)
Estuardo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing Stay in Paradise
We had an amazing time at Royal HP! I highly recommend this resort if you are looking for a clean facility which is quiet and relaxing. All staff are friendly, kind and very attentive. Special thanks to our building concierge Edith, Luis Nieto & Monica at The Deck and Isidro Beltran. The room was spacious and well appointed with a large deck and comfortable chairs with a great view. The infinity pool was an idyllic place to spend most of our day looking out over the ocean. The food in all restaurants was delicious. We enjoyed the a’la cart dining experience but it would be nice if one restaurant didn’t require reservations. Although we enjoyed out stay,it’s important to also provide some constructive criticism. There were a lack of lounge chairs around the pool which were all taken by 6:30. Possibly pool chairs could be assigned to guests upon check in based on length of stay. Some of the beach chairs are very worn and need to be replaced. It was an added bonus to have adjustable canopies for the beach chairs if you could find one that wasn’t in disrepair. The cabana beds could be rented for $130 US/day and were never fully occupied. Possibly lower the price or replace the day beds with more free lounge chairs. The bikes used for daily excursions are also in very poor shape. A number of these issues could be due to recent supply chain problems so I’m optimistic that during our next stay some if not all of these issues will be corrected.
Howard, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

ELDON, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Christopher E, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent resort and service. The team members of this resort are excellent. The pool and beach service were outstanding. Food was good. Beach is excellent. Smaller resort but that adds to the outstanding service. If you want a relaxing getaway this is great value.
Marcus, 6-night romance trip
Verified Expedia guest review

6/10 Good

Really nice resort with a wonderful beach front. The staff is awesome. And the security was great. Felt very safe. However, there really isn’t any entertainment or activities to do at the resort except karaoke a few nights. so it was really boring. The food was ok. Breakfast was good, but the lunch food wasn’t that great. Not sure why, but the lunch meals lacked salt in a lot of the dishes. Dinner was ok depending on what restaurant you go to. Thai was the best.
Marie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We will go back!
Lindsay, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Awesome. This was our 5th time here. We’ll be back
Cruz, 5-night family trip
Verified Expedia guest review