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Catalonia Privileged Maroma - All Inclusive

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Outdoor pool
On the beach, white sand
On the beach, white sand
On the beach, white sand
Outdoor pool

Overview of Catalonia Privileged Maroma - All Inclusive

VIP Access

Catalonia Privileged Maroma - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Maroma Beach

8.4/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 18 min drive
  • Mamitas Beach - 29 min drive
  • Playa del Carmen Main Beach - 29 min drive
  • Playa del Carmen Maritime Terminal - 34 min drive
  • Quinta Avenida - 23 min drive
  • Playacar Golf Club - 38 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive
  • Cozumel Intl. Airport (CZM) - 16 miles/25.7 km

Restaurants

  • Burger Stop - 18 min walk
  • El Hashiru - 7 min drive
  • Blue Fish - 10 min drive
  • Salon Partagas - 10 min drive
  • Il'Olivo - 11 min drive

About this property

Catalonia Privileged Maroma - All Inclusive

Catalonia Privileged Maroma - All Inclusive is a great choice for your beach stay in Playa del Carmen, putting you near activities like scuba diving, snorkeling, and kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. El Pajarito, one of 6 restaurants, offers garden views and serves lunch and dinner. Other highlights at this upscale property include 3 bars/lounges, a nightclub, and a free kid's club. Fellow travelers like the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 404 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Shopping
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 6 buildings/towers
  • Built in 2000
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Languages

  • English
  • French
  • Italian
  • Russian
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: MXN 29 per accommodation, per night
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Privileged Maroma - All Inclusive Playa del Carmen

Frequently asked questions

Does Catalonia Privileged Maroma - All Inclusive offer free cancellation for a full refund?
Yes, Catalonia Privileged Maroma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Catalonia Privileged Maroma - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Catalonia Privileged Maroma - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Catalonia Privileged Maroma - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Catalonia Privileged Maroma - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Catalonia Privileged Maroma - All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Catalonia Privileged Maroma - All Inclusive and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Catalonia Privileged Maroma - All Inclusive also has 3 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Catalonia Privileged Maroma - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include El Hashiru (2.1 mi), Del Lago (2.9 mi), and Salon Partagas (3.2 mi).
Does Catalonia Privileged Maroma - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Catalonia Privileged Maroma - All Inclusive like?
Catalonia Privileged Maroma - All Inclusive is located a short 1-minute walk from Maroma Beach. Travelers say this property is in a good location.

Overall score and ratings

8.4

Very Good

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Amazing staff beautiful resort would definitely come back
Adrian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

activities for kinds and quality of food and drinks didn´t like air conditioning not working properly
ROXANA IVETTE FERNANDEZ DE, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We have been coming here for 7 year and always ready to come back
shaun, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location
Jesus, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort. Food was amazing and staff really friendly.Took my wife here for our babymoon and it was perfect Everything was close and we didn't have to walk long distance to go to the restaurants or beach. I Would definitely be coming back to this resort.
Christian Camilo, 6-night romance trip
Verified Orbitz guest review

8/10 Very Good

Awesome resort and beach! Only complaint was our room temp was a little warm and the thermastat would not change make it cooler.
Andrew, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Gorgeous setting, amazingly friendly staff, mediocre food.
amanda, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Food was okay. The amenities was okay. Staff was great and supportive.
Marco, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved this place a lot. It was an amazing experience. Short distance to the beach. The pool is gorgeous and huge. They have a bar inside the pool so you can order your drinks and stay in the water at the same time. I loved everything they had to offer
Cynthia, 3-night family trip
Verified Expedia guest review

2/10 Poor

Stayed here for 4 days in July, stay was terrible. First assigned a room where the shower was not draining properly. Got moved to another room, and found a snake in my shoe, as i was stepping into it. Had my wife and son in a panic state. Called the front desk for help, first question was are you sure? When customer service finally arrived i was asked if i hadn't brought the snake on site. WOW..... really.... got moved to another room, and then customer service left a bottle of champagne in our room. Not sure if that was their apology. I've tried reaching out to the manager to see what they're doing for future guests. If you see Catalonia Playa Maroma being the cheapest on any site, ask yourself why are they so cheap. I read all the bad reviews and choose to ignore them.... don't do it. Who knows what will be waiting for you in your room. Will not stay here again or let any of my family and friends do it.
Noah Taurayi, 4-night family trip
Verified Expedia guest review