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Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

3.5 stars
Carretera Federal 307 Km.306-250Maroma, Playa del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.2 / 5
Beach
Beautiful beach
WiFi
Good internet service
Service
Fantastic service
Food
Delicious food
438See all 438 Hotels.com reviews
From 6,146 reviewsTripAdvisor Traveller Rating

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $205
  • Privileged Superior
  • Privileged Honeymoon
  • Privileged Deluxe
  • Comfort Room
  • Garden view room, Privileged services not included

At a glance

Key facts

Hotel size

  • This hotel has 404 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Catalonia Maroma
  • Catalonia Maroma Privileged
  • Catalonia Privileged
  • Catalonia Privileged All Inclusive
  • Catalonia Privileged Maroma
  • Catalonia Privileged Maroma All Inclusive
  • Privileged Maroma
  • Catalonia Playa Maroma Del Carmen
  • Catalonia Playa Maroma Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of MXN 650

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Year Built 2000
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

El Pajarito - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

La Tortuga - This poolside theme restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

TIO PEDRO - This poolside theme restaurant specializes in Mexican cuisine and serves dinner only.

TOSCANA - Italian - This poolside theme restaurant serves dinner only.

La Terraza - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen’s small print

Also known as

  • Catalonia Maroma
  • Catalonia Maroma Privileged
  • Catalonia Privileged
  • Catalonia Privileged All Inclusive
  • Catalonia Privileged Maroma
  • Catalonia Privileged Maroma All Inclusive
  • Privileged Maroma
  • Catalonia Playa Maroma Del Carmen
  • Catalonia Playa Maroma Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of MXN 650

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 438 reviews

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen
Excellent4.0 / 5
nice place good service, just not for Americans.
Upon arrival we were taken to the "Priveleged" check in area, which is about half a mile away from the lobby's main entrance. Check in was a breeze, unfortunately the two rooms were booked were not ready, but we were given acces to all the amenities immediately. As we walked toward the pool we quickly realized that this resort, although they welcome everyone, caters to Europeans. All their daily activities and pool entertainment is done in Italian and often left us out and completely ignored us while we attempted to participate. The wait staff is mostly locals and appreciate tips. These people work hard to keep you comfortable and happy. All four of us in our group are fluent in Spanish, which is my opinion is the only reason the wait staff paid attention to us. The food is actually pretty good at all of the a la cartel restaurants. The buffet near the lobby is a totally different story. The beach is beautiful, the pool needs maintanance, and the mosquitos and ants seem to be an issue here. Over all the trip was great, but if your not European brush up on your Spanish or you'll be straight out of luck trying to communicate with either the entertainment staff and the wait staff. We attempted to order room service, since it was available to us 24 hours a day as Priveleged guest, the first night and never got a response. The second night we called in an order and they forgot to bring part of our order....and never attempted to fix that.
3 night trip with friends
Catalonia Privileged Maroma - All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Great vacation
We had a great experience and pleasant stay. We will definitely stay again in the future. Very friendly staff.
4 night romance trip
Catalonia Privileged Maroma - All Inclusive, Playa del Carmen
Excellent4.0 / 5
Overall excellent stay except the food
Overall an excellent stay at the Catalonia Resort! Very happy with the service at check-in for privileged guests. The rooms were very clean and comfortable and perfectly sized for two people, the resorts was just big enough (pool was great, beach is fabulous for the area!). The customer service was hit or miss depending on who you were talking to, some people are great and some just don't care about the guests. Biggest drawback was the food. Being in Mexico, you expect great Mexican food. unfortunately I've had better Mexican almost anywhere else. The buffet is ok, recommend for breakfast, the a la carte restaurants were honestly just not great and sometimes even terrible and I'm not that picky! Except the Terrace restaurant for lunch. They really cut corners on the food to make this place affordable. But the drinks are good (always ask for an extra shot!). The lobby bartenders were by far the best! They know how to mix the drinks. Please tip the beach or pool staff, they will give you extra good drink service! I would recommend this resort as great budget-friendly place for a couple or a group. Please note there are very few couples from the US, mostly European, Brazilian, and French-Canadian families, not many people speak English.
3 night romance trip

See all reviews

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

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