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Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive

Photo gallery for Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers

Overview of Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Quinta Avenida

8.6/10 Fabulous

1,019 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $425
Price available on 2/10/2023
Map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Luis Donaldo Colosio
  • Playa del Carmen Main Beach - 30 min walk
  • Quinta Avenida - 1 min drive
  • Mamitas Beach - 10 min drive
  • Playa del Carmen Maritime Terminal - 18 min drive
  • Playacar Golf Club - 22 min drive
  • Xplor Theme Park - 20 min drive
  • Xcaret Eco Theme Park - 23 min drive
  • Maroma Beach - 23 min drive
  • Ferry to Cozumel - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km

Restaurants

  • Passion By Martin Berasategui - 6 min walk
  • Fuego - 6 min walk
  • La jungla de la riviera - 16 min walk
  • Fonda Argentina - 17 min walk
  • Salento - 3 min drive

About this property

Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive


Property Location
With a stay at Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive in Playa del Carmen (Luis Donaldo Colosio), you'll be steps from Quinta Avenida and 6 minutes by foot from Punta Esmeralda Beach. This 4.5-star property is 1.7 mi (2.7 km) from Mamitas Beach Club and 1.8 mi (2.9 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 394 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. This property also features concierge services, gift shops/newsstands, and a hair salon.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 4 swim-up bars. A complimentary buffet breakfast is served daily from 6 AM to 11 AM.


Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 25000 square feet (2323 square meters), including a conference center. Free self parking is available onsite.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11 AM
  • 14 restaurants
  • 15 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Farming classes
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (25000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2011
  • ATM/banking
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-width doorways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch Smart TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

Does Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive offer free cancellation for a full refund?
Yes, Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive on Feb 10, 2023 start from $425, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.
What is there to do at Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive and nearby?
Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive also has 15 bars and a health club, as well as spa services.
Are there restaurants at or near Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive?
Yes, there are 14 onsite restaurants. Nearby restaurants include Passion By Martin Berasategui (6-min walk), Fuego (6-min walk), and Los Murales (4.1 mi).
Does Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive like?
Paradisus Playa del Carmen La Perla-Adults Only /All Inclusive is located on the waterfront in Luis Donaldo Colosio, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Punta Esmeralda Beach.

Reviews

8.6

Fabulous

9.4/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nenita, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elina, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Hard pass
Be careful if you try to book the adult all inclusive they will stick you at another family resort when you get there that is loud, dirty, and has terrible food options. Also check the bed for critters if you do go
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent. The reserve experience is totally worth it!!!
Joanna, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort. Staffs Hospitality was above the bar. Food was excellent. Beach clean and beautiful.
Sherri, 6-night romance trip
Verified Expedia guest review

6/10 Good

Fifth time back at this property. Pros - beautiful hotel, friendly staff, and spa services great. Cons. Check-in, booked at the Adult Only (La Perla) hotel on Expedia, the Roullette room. When we arrived, was informed we were staying at Esmerelda which is the family side. While the rooms were the same, the activities (spa, gym, adult pool) and restaurants we wanted to visit required us to trek across the hotel property regularly. Food - It seems the quality of the food has gone down. Dinner at the inclusive restaurants for two nights (aguamarina and Fuego) and one night we went to Sals steakhouse. Both nights at the inclusive, we left disappointed from our meal. Food was mediocre, number of dishes were bland and felt like they just tried to cover up the tasteless protein with some sauce. Both nights went to the buffet after dinner as we found their grilled dishes more appetizing. Sal's steakhouse, dishes were definitely a step up in quality. However, we ordered a ribeye and half the cut was fat. I understand ribeyes tend to be fatty but the amount of it just felt excessive for something you are paying additional for. With that said, the chef, manager, and waitstaff tried to rectify the situation and their efforts A . We went there during one of their Melia Members event (which is basically a timeshare trap), by sheer coincidence. Don't be enticed by their free giveaways, its a trap to stick you in a room and be coaxed into signing up. Do your research beforehand
Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maggie, 4-night trip
Verified Expedia guest review

8/10 Very Good

Andrew, 5-night trip
Verified Expedia guest review