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HM Playa del Carmen

Photo gallery for HM Playa del Carmen

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite with terrace and city view | Terrace/patio

Overview of HM Playa del Carmen

HM Playa del Carmen

4.0 star property
4-star hotel with outdoor pool, near Playa del Carmen Main Beach

8.8/10 Fabulous

813 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $104
Price available on 2/27/2023
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

Room options

About this area

What's nearby

  • In Gonzalo Guerrero
  • Playa del Carmen Main Beach - 12 min walk
  • Quinta Avenida - 1 min drive
  • Mamitas Beach - 2 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Playacar Golf Club - 12 min drive
  • Xplor Theme Park - 14 min drive
  • Xcaret Eco Theme Park - 13 min drive
  • Ferry to Cozumel - 15 min drive
  • Maroma Beach - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)


  • Don Chendo - 3 min walk
  • Los Hijos Del Mar - 3 min walk
  • Cassa Seviche - 4 min walk
  • El chuleton - taqueria al carbon - 4 min walk
  • Choux Choux - 6 min walk

About this property

HM Playa del Carmen

HM Playa del Carmen features an airport shuttle and puts you within a 15-minute drive of Xcaret Eco Theme Park and Playa del Carmen Main Beach. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include an outdoor pool, a poolside bar, and a snack bar/deli. The breakfast and spacious guestrooms get great marks from fellow travelers.


English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - 11:00 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool


  • Upper floors accessible by stairs only


  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 50-cm plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.


<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen offer free cancellation for a full refund?
Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HM Playa del Carmen?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on Feb 27, 2023 start from $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HM Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at HM Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at HM Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Playa del Carmen?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by HM Playa del Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Playa del Carmen?
You can check in from 3 PM - 11:00 AM. Check-out time is noon.
What is there to do at HM Playa del Carmen and nearby?
HM Playa del Carmen has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near HM Playa del Carmen?
Yes, there's an onsite restaurant. Nearby restaurants include Los Hijos Del Mar (3-min walk), Cassa Seviche (4-min walk), and El chuleton - taqueria al carbon (4-min walk).
What's the area around HM Playa del Carmen like?
HM Playa del Carmen is a short 12-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Quinta Avenida. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Thomas, 3-night trip
Verified guest review

8/10 Very Good

get the job done
The rooms need a little bit of work as the beds are really small and the décor is very much dated. However the pool area is so nice. Its close by all attractions and the service was standard except at night where the guy is sleeping and you cant get in the building. Also please bring your own washcloths as the hotel doesn't have any and you will also need to share an iron with the entire property.
Sharmaine, 3-night trip with friends
Verified guest review

8/10 Very Good

For just off a Main Street the hotel was very quiet and peaceful, the main pool area was lovely with a nice bar. Food and drink was very reasonably priced. The only let down was the rooms were a little bare bones, but given the price it was within reason. Also there is no lift but it’s only 3 stories. The Location is perfect, It is very close to the beach under 5 mins walking and 2 mins to 5th Ave. We will return
Alan, 2-night trip
Verified guest review

2/10 Poor

Yogish, 1-night trip
Verified guest review

6/10 Good

Hotel in located on a main road, so you hear all the street noise in your room. Very small hotel, the breakfast was very limited. Rooms need upgrading. Pictures do not match hotel. I would not return to this hotel. The only positive note was Beto at the Bar he was very professional and made sure we were very well taken care of.
Verified Expedia guest review

10/10 Exceptional

This is the fourth time we stay ad we always like it
Gilberto, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Nice pool and good breakfast
Room was clean everyday, but only change towel upon request, front desk not very friendly, some bartenders with no so good attitude. Great breakfast! Wish pool would be open until 10pm. Good location!
Marcia, 8-night family trip
Verified guest review

10/10 Exceptional

Very good hotel
I loved how clean they keep the hotel. Everthing looked new and neat. The rooms are spacious, breakfast buffet was really good, location was good too.
Arsinoe, 2-night trip with friends
Verified guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muy cómodo , buena ubicación, el servicio súper amables , full bar en la picina
Limaris, 7-night family trip
Verified Expedia guest review