All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
You can collect® Rewards nights here

Playacar Palace All Inclusive, Playa del Carmen

4-star4 stars
Fracc.Playacar Bahia del Espiritu SantoEsquina Abraira de Arriva, Playa del CarmenQROO77710Mexico

Beachfront resort in Playacar with spa, outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
Great location
Beautiful beach
Delicious food
Value for money
Fairly good value for money
113See all 113 reviews
From 4,761 reviewsTripAdvisor Traveller Rating

Playacar Palace All Inclusive, Playa del Carmen

from $879
  • xxxDelete
  • Club Room, 1 King Bed, Concierge Service
  • xxxDelete
  • xxxDelete
  • xxxDelete
  • Deluxe Room, Partial Sea View
  • Deluxe Room, Resort View
  • Deluxe Room, Ocean View
  • Honeymoon Suite, 1 King Bed
  • Suite, 1 King Bed, Oceanfront
  • Walk Out Suites
  • Superior Room, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LED TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

  • Aerobics
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite live performances

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities


On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Playacar Palace All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Playacar Palace
  • Playacar Palace All Inclusive Playa del Carmen
  • Playacar Palace Playa del Carmen
  • Palace Playacar
  • Playacar All Inclusive
  • Playacar Palace
  • Playacar Palace All Inclusive
  • Playacar Palace Hotel Playa Del Carmen
  • Playacar Palace Mexico
  • Playacar Palace Resort
  • Playacar Palace Riviera Maya/Playa Del Carmen, Mexico


This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the health club or spa tub.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Playacar Palace All Inclusive, Playa del Carmen


  • In Playacar
  • Playa del Carmen Maritime Terminal (6-minute walk)
  • Yucatek Divers (8-minute walk)
  • Central Square (13-minute walk)
  • Nuestra Senora del Carmen Catholic Church (14-minute walk)
  • Quinta Alegria (17-minute walk)
  • Playacar Golf Club (21-minute walk)
  • Pier Navega (22-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 43-min drive
  • Free self parking
  • Free valet parking

Recent reviews

Fabulous 8.6 From 113 reviews

Playacar Palace All Inclusive, Playa del Carmen
In general, great service at Playacar Palace. The honeymoon suite was beautiful. Christhel in the Italian restaurant was great as well as the manager of the restaurant.
A Traveler, us4 night romance trip
Playacar Palace All Inclusive, Playa del Carmen
Great Vacation!
Great place for a vacation. Staff is well trained. The food is way beyond any other all inclusive I have stayed at before. Great location next to the heart of Playa del Playa The only "non-5 star" item is the hotel is a little tired. Not bad but not 5-star. The kids play room was small. The nightly entertainment was great. I would recommend this place to anyone.
John, us6 night family trip
Playacar Palace All Inclusive, Playa del Carmen
great service, good hotel, not outstanding
The facility is clean and aesthetically pleasing. But the first time I got into bed I felt sand at my feet, which made me this I was sleeping in old sheets. Service was wonderful, but the food was not great. Also, you must reserve the Hibachi restaurant and there was no availability during our stay. Italian restaurant my favorite; for meat eaters the Brazilian restaurant good; the main buffet mediocre; room service ok but quick. Use of the "resort credits" require you to pay a 16% "service fee." I couldn't get any information from the hotel about booking anything or the cost before my trip. Apparently, you have to email their information line 30 days before arrival. Optional tours with the resort credits are limited in selection and days and many require you to arrange your own travel. The spa service (relaxation massage) was good, and use of the spa facilities a bonus. The beach is very nice. If you like to be close to the market and shops, then this is a good place. It is also next to the pier where you can get a ferry to Cozumel. Beach is nice too.
Stacey, usFamily trip
Playacar Palace All Inclusive, Playa del Carmen
Dream Vacation!
Amazing staff who are always available to please their guests. They truly go above and beyond and set a standard that is hard to follow. Beautiful location near many tourist attractions.
Reynaldo, us3 night romance trip
Playacar Palace All Inclusive, Playa del Carmen
Loved this resort! Beach is super clean and safe. Pool was beautiful and lots of lounge chairs. Room was gorgeous we got an upgrade to ocean view! Love that it is so close to town as well, my friend and I walked everywhere... Playa is very safe! Loved all the people who work here and made it feel like home... They always say "welcome home" which I thought was a nice touch. Our maid always left treats for turn down and left a bottle of champagne for us one night as a gift lol cuz we ordered it every night. They really go above and beyond and take note of even the smallest thing! LOVE playacar palace!
Vanessa, us5 night trip with friends

See all reviews

Playacar Palace All Inclusive, Playa del Carmen

Is the description of this hotel not correct? Tell us