Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

Property class: 4.5
Adults-only hotel in Bacalar with 2 outdoor pools and spa

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When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or body treatments. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a terrace.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
$178 nightly
The current price is $218 total
Total with taxes and fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe King Size Partial Lagoon View

10.0 out of 10
Exceptional
(10 reviews)
  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Partial Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Deluxe King Size Front Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Partial Lagoon View

  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
511 Costera, Bacalar, QROO, 77933

What's nearby

  • Lake Bacalar - 2 min walk - 0.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Cenote Cocalitos - 3 min drive - 1.5 km
  • Fort of San Felipe - 5 min drive - 3.6 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 57 min drive

Restaurants

  • ‪Navieros Bacalar - ‬5 min drive
  • ‪Noru - ‬4 min drive
  • ‪Casa Laguna By Azulea - ‬5 min drive
  • ‪Pizzeria Bertilla - ‬5 min drive
  • ‪Albahaca - ‬20 min walk

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

  • When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or body treatments. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 20 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 16

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property
    • Caters to adults only

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Reviews

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with a great view and exceptional service. (36 reviews)
  • The pools were clean, warm, and well-maintained, offering a refreshing and enjoyable experience for guests. (14 reviews)
  • Breakfast was very good with a delicious menu and exceptional service. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great staff, excelente location and superb breakfast
Verified review

8/10 Very good

The good: the staff were super friendly and helpful; the breakfasts and desserts were great; and the location on the lagoon was perfect. The not-so-good: the resort pools need to be repaired (peeling floors) and the whole property could use an update and some TLC.
Verified review

10/10 Exceptional

Nice rooms, lovely restaurant and professional communication.
Verified review

10/10 Exceptional

Excellent all around. Highly recommend. Views and lake are spectacular.
Verified review

10/10 Exceptional

Very romantic place to stay , amazing stuff
Verified review

10/10 Exceptional

Fast internet, clean room, turn down evening service and complimentary sweet treat, on our anniversary they left a nice note and 2 special treats for us.
Verified review

10/10 Exceptional

Lovely, helpful staff. Beautiful location with view of the lagoon, comfy bed, clean room, new hotel. Delicious food in the restaurant
Verified review

10/10 Exceptional

Cristalino offered a perfect experience for our adult family. We had an excellent time.kayaks, swimming, food and drink. Everything was absolutely perfect. Thank you!!
Kayaking
Views
Verified review

10/10 Exceptional

clean room, fantastic view, great staff. Will be back!
Verified review

10/10 Exceptional

The staff is friendly and kind, the food is excellent, the place incredible!!!
Verified review

10/10 Exceptional

The hotel is located in the absolute best part of the lake, next to the
Verified review

10/10 Exceptional

Amazing views, good vibes and nice peoples
Verified review

10/10 Exceptional

Staff was awesome, from checkin/concierge to restaurant/bar to kayak service. Very quiet. Gardens and grounds were lovely. Setting beautiful. Room very comfortable.
Verified review

10/10 Exceptional

lake front view it’s beautiful stuff are very friendly love my staying here
Verified review

10/10 Exceptional

It was very clean and quiet, also the staff was very nice abd helpful.
Verified review

10/10 Exceptional

Breakfast was very fresh, the poblano sauce chilaquiles had thin tortilla strips piled liked a tepee amd the waitress poured the sauce over in front of me. Very delicious@
Verified review

10/10 Exceptional

Great location. My wife and I had a pleasant 6 night stay. Highly recommend!
Verified review

10/10 Exceptional

The property was beautiful, 2 pools, 3 piers with stairs to go into the lagoon, an excellent restaurant in a nice safe location
Verified review

10/10 Exceptional

Stunning, great food, nice staff. Highly recommend
Verified review

10/10 Exceptional

New , amazing rooms clean and comfort . AC is amazing
Verified review

10/10 Exceptional

Beautiful property. Spacious room with great amenities and amazing view. Staff was warm and accommodating. Very clean and great location.
Verified review

10/10 Exceptional

Great location. Incredible water. Good people.
Verified review

10/10 Exceptional

Stayed here for the first time and it was beautiful. Great food and drinks. Room was small but nice with a great view of the pool and lagoon. Staff were very friendly and helpful. The reception staff had great service and offered a great welcoming atmosphere.
Verified review

10/10 Exceptional

A wonderful slice of paradise

This hotel is absolutely amazing. Peaceful, wonderful service, and dock access to the lake with comfortable chairs. The restaurant was wonderful and all the staff were lovely. Bonus is that the hotel lets your borrow kayaks and paddle boards!
Verified review

10/10 Exceptional

New Hotel. Very clean, nice views, nice pools, acces to lake, kayas availabe-included