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Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

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By the serene lake, Cristalino Lagoon Front Hotel Restaurant & SPA offers a tranquil retreat. Soak up the sun on the garden or unwind at one of two pools, then indulge in a rejuvenating massage at the onsite spa. With WiFi and multilingual staff available to assist you during your stay.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Hair salon

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Coffee/tea maker
  • Minibar
  • Satellite TV service
$188 nightly
The total price is $235
Aug 23 - Aug 24
Total with taxes and fees

Why we love this property

Culinary treats await
Savor dishes at this hotel's restaurant or unwind at the bar. Continental breakfast, in-room champagne, and private picnics create dreamy dining options.
Nature by the lake
This hotel sits beside a lake near a nature reserve, offering a serene retreat. Guests can explore the great outdoors by paddleboarding or kayaking.
Dreamy sleep experience
Tempur-Pedic mattresses cradle guests in premium bedding. Rooms feature champagne service for celebratory moments and minibars for nightcaps.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Size Partial Lagoon View

A hotel room with a bed, a TV mounted on the wall, a balcony with chairs, and a ceiling fan.

Deluxe King Size Partial Lagoon View

10.0 out of 10
Exceptional
(8 reviews)
  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Partial Lagoon View

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of greenery.

Deluxe Double Partial Lagoon View

8.8 out of 10
Excellent
(3 reviews)
  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe King Size Front Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Partial Lagoon View

A hotel room with a large bed, a wooden headboard, a sofa, a TV, and a ceiling fan.

Junior Suite Partial Lagoon View

  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Size Front Lagoon View

A hotel room with a bed, a desk, a chair, a ceiling fan, and a large window with a view of the sea.

Deluxe King Size Front Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Size Partial Lagoon View

A modern hotel room with a large bed, wooden headboard, and a view of the hallway.

Deluxe King Size Partial Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Partial Lagoon View

A modern hotel room with a wooden bed, a ceiling fan, a wall-mounted artwork, and a window with blinds.

Junior Suite with Partial Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Aug 27 - Aug 28
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About the neighborhood

Map
511 Costera, Bacalar, QROO, 77933

What's nearby

  • Lake Bacalar - 2 min walk - 0.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Cenote Cocalitos - 3 min drive - 1.5 km
  • Municipal Spa of Bacalar - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 57 min drive

Restaurants

  • ‪Albahaca - ‬20 min walk
  • ‪Navieros Bacalar - ‬5 min drive
  • ‪Mr. Taco - ‬5 min drive
  • ‪Papitos - ‬5 min drive
  • ‪Noru - ‬4 min drive

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

  • When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or body treatments. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a terrace.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 16
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)

What to do

  • Kayaking
  • Paddleboard on site
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Multilingual staff
  • Paddleboard on site
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2023
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Champagne service

More

  • Housekeeping on request
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages, body wraps, and body treatments. The spa is equipped with a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: USD 300

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10.00 to 50.00 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

Frequently asked questions

Does Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only offer free cancellation for a full refund?

Yes, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Yes, there's free self parking.

What are the check-in and check-out times at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only also has a garden.

Are there restaurants at or near Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Yes, there's an onsite restaurant.

What's the area around Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only like?

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only is a short 1-minute walk from Lake Bacalar and 5 minutes' walk from Cenote Esmeralda.

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Reviews

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious and creative dishes with excellent service and a beautiful view of the lagoon. (26 reviews)
  • The pools were clean, warm, and well-maintained, providing a refreshing and enjoyable experience for guests. (11 reviews)
  • Breakfast was very fresh and delicious with a variety of options and exceptional service. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Nice rooms, lovely restaurant and professional communication.
Surendra, 2-night trip
Verified

10/10 Exceptional

Excellent all around. Highly recommend. Views and lake are spectacular.
Malek, 1-night trip
Verified

10/10 Exceptional

Fast internet, clean room, turn down evening service and complimentary sweet treat, on our anniversary they left a nice note and 2 special treats for us.
MARIO, 4-night trip
Verified

10/10 Exceptional

Cristalino offered a perfect experience for our adult family. We had an excellent time.kayaks, swimming, food and drink. Everything was absolutely perfect. Thank you!!
Kayaking
Views
Craig, 2-night trip
Verified

10/10 Exceptional

Lovely, helpful staff. Beautiful location with view of the lagoon, comfy bed, clean room, new hotel. Delicious food in the restaurant
laurie, 7-night trip
Verified

10/10 Exceptional

clean room, fantastic view, great staff. Will be back!
Inna, 2-night trip
Verified

10/10 Exceptional

Very romantic place to stay , amazing stuff
Serhiy, 2-night trip
Verified

10/10 Exceptional

Staff was awesome, from checkin/concierge to restaurant/bar to kayak service. Very quiet. Gardens and grounds were lovely. Setting beautiful. Room very comfortable.
Crystal, 2-night trip
Verified

10/10 Exceptional

The staff is friendly and kind, the food is excellent, the place incredible!!!
Ana Pamela, 4-night trip
Verified

10/10 Exceptional

The hotel is located in the absolute best part of the lake, next to the
Tyler, 4-night trip
Verified

10/10 Exceptional

Breakfast was very fresh, the poblano sauce chilaquiles had thin tortilla strips piled liked a tepee amd the waitress poured the sauce over in front of me. Very delicious@
Gabriela, 3-night trip
Verified

10/10 Exceptional

Amazing views, good vibes and nice peoples
Xavier, 1-night trip
Verified

10/10 Exceptional

lake front view it’s beautiful stuff are very friendly love my staying here
Ramiro, 4-night trip
Verified

10/10 Exceptional

It was very clean and quiet, also the staff was very nice abd helpful.
juan, 3-night trip
Verified

10/10 Exceptional

Great location. My wife and I had a pleasant 6 night stay. Highly recommend!
Verified

10/10 Exceptional

New , amazing rooms clean and comfort . AC is amazing
Jesus, 1-night trip
Verified

10/10 Exceptional

The property was beautiful, 2 pools, 3 piers with stairs to go into the lagoon, an excellent restaurant in a nice safe location
Angelica, 3-night trip
Verified

10/10 Exceptional

Stunning, great food, nice staff. Highly recommend
Adina, 4-night trip
Verified

10/10 Exceptional

Beautiful property. Spacious room with great amenities and amazing view. Staff was warm and accommodating. Very clean and great location.
Cary, 2-night trip
Verified

10/10 Exceptional

Stayed here for the first time and it was beautiful. Great food and drinks. Room was small but nice with a great view of the pool and lagoon. Staff were very friendly and helpful. The reception staff had great service and offered a great welcoming atmosphere.
jamillet, 3-night trip
Verified

10/10 Exceptional

Great location. Incredible water. Good people.
Nicholas, 3-night trip
Verified

10/10 Exceptional

Loved everything about the property. It was right on the lake and they had paddle boards and kayaks available for guests at no cost. Had a great vacation and will definitely return. Highly recommended.
MARCO, 7-night trip
Verified

10/10 Exceptional

A wonderful slice of paradise

This hotel is absolutely amazing. Peaceful, wonderful service, and dock access to the lake with comfortable chairs. The restaurant was wonderful and all the staff were lovely. Bonus is that the hotel lets your borrow kayaks and paddle boards!
Cecile, 3-night trip
Verified

10/10 Exceptional

New Hotel. Very clean, nice views, nice pools, acces to lake, kayas availabe-included
Ramon, 2-night trip
Verified

10/10 Exceptional

Great place only issue is no breakfast included so have to buy in restaurant - restaurant is very good but the bill add’s up :-)
Brian, 3-night trip