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Kantenah beachfront property with 5 restaurants and spa
This property was amazing. Clean, designed fantastic, rooms were roomy and comfortable,…
Feb 5, 2022
i loved the pool area and the service was excellent. at the pool you got great service…
Dec 26, 2021
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available through room service.
On-site PCR COVID-19 testing is available for a MXN 5000 fee, and antigen/rapid COVID-19 testing is available for a MXN 1000 fee; reservations are required for on-site testing.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
My husband and I recently went to UNICO for our honeymoon. It was such a amazing resort. When we first arrived, the only issue we had was with the room which was immediately fixed. We didn't know that to eat dinner you need to make reservations before hand, so before you leave on your trip make the reservations at the restaurants. Our favorite restaurant by far was the Italian place. The food is quite fancy, however the taste was mediocre, that was probably the only downside. The pool parties are amazing and a lot of fun. I would highly recommend going on the excursions, especially seeing the caves. Also the spa was very nice before we left back home. Highly recommend getting in touch with your host, our host was Marco, and he went above and beyond to make sure we had an amazing time. If you don't have a host, definitely ask for Marco. We also wanted to go to beach parties and Marco definitely hooked it up! If you want to go off property definitely check out taboo Tulum, until next time!
Puja, 5 night romance trip, Dec 15, 2021
Verified Expedia guest review
Good: property is beautiful, rooms are nice and the upstairs bathroom with the private tub was wonderful. Housecleaning was excellent. Bad: service was inconsistent at best. We would have great service (diamonte!) and other times terribly slow service (waited an hour and a half to receive our breakfast one day). The restaurants weren’t that good either-the menus sounded great but often the food would be very disappointing compared to the way it sounded. The Asian restaurant was the best by far. Overall they seemed disorganized and they have an app that supposedly makes things easier for you but it didn’t. I wouldn’t go back to this property…too many things that went wrong and you shouldn’t be frustrated on vacation.
Tanya Marie, 4 night romance trip, Dec 10, 2021
Verified Expedia guest review
Beautiful facility. The rooms are gorgeous!!!
Joy, 4 night romance trip, Dec 10, 2021
Verified Expedia guest review
Location, people, and weather
Dawid Jacek, 4 night family trip, Nov 24, 2021
Verified Expedia guest review
Everything was wonderful- the staff, the food, the decor, the room, would definitely return
Michelle, 3 night family trip, Nov 20, 2021
Verified Expedia guest review
UNICO 20 87 is an exclusive resort that provides amazing service, food and drinks. They provide a pre-arrival host to ensure you set up all activities/services for your upcoming stay, then they provide you with a local host during your stay who sets up any/all of your needs/desires. The facility smells amazing and they provide a scent for your room which is awesome! I love this resort and can't wait to return...
Tomika, 6 night romance trip, Nov 12, 2021
Verified Expedia guest review
This is what every all-inclusive should aspire to. Perfect location, high-quality throughout in physical surroundings, cleanliness, quality food and experience. Everything was spot on... we will be back!
Mark, 3 night trip, Oct 21, 2021
Verified Hotels.com guest review
If you’re looking for a boutique hotel with a beautiful scenery I will def recommend this for you. However be prepared to be disappointed when it comes to the service. We had a terrible experience in the Japanese restaurant, and every time we would call for room service or when I let them know that I left my necklace in the spa we had a terrible experience as they didn’t comprehend what we were asking or describing or they just didn’t understand us. On our second day we were accused of receiving an unintended delivery of a bottle of tequila to our room although we were out exploring the entire day. When we tried to explain to them that we didn’t have it and that we weren’t even there to receive it, they weren’t listening to us and disregarded everything we said. Bottom line, only go here for pictures. They lack amenities, entertainment and have to train their staff more to compete with luxury hotels.
rubeiri, 3 night romance trip, Oct 18, 2021
Verified Expedia guest review
The entire staff always wore their masks and the property was very clean and well kept. The raccoons were a definite dissatisfier and were too close for comfort. Cony was our server for breakfast at 20/87, and she was very warm and personable, we appreciated her interaction with us. Francisco was our server at The Sieta restaurant and he provided us with top notch service. Irving who is a manager who we met at The Sieta restaurant provided us with exceptional customer service. Irving's passion for his job was exhibited each and every time that he interacted with us and when he interacted with other guests. Irving's calm demeanor and his ability to be himself provided us with a warm feeling of kinship. He is a genuine person who goes above and beyond to ensure that the guests receive exceptional service. Juan Carlos in 20/87, Tomas and Oscar the chef made my birthday celebration unforgettable and dinner was so flavorful.Lauren has a great personality and provides you with a sense of security. On my birthday we went on a sunset cruise which was breathtaking . We paid cash for our pictures that were taken on the cruise but unfortunately we have not received them. We definitely enjoyed our stay and decided to focus on the positive aspects of our trip; the staff who we mentioned. We'll be back !
Loretta, 5 night romance trip, Oct 8, 2021
Verified Expedia guest review
Everything about Unico was beautiful!!
Stephanie, 5 night romance trip, Oct 5, 2021
Verified Expedia guest review