Guests
All properties in Kantenah, Quintana Roo, Mexico

UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

Kantenah beachfront property with 5 restaurants and spa

  • Free full breakfast, free WiFi, and free parking
From
$489

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
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Manzana 22 Carretera Chetumal-Pto Juare, Kantenah, 77710, QROO, Mexico
9.2.Superb.
  • This property was amazing. Clean, designed fantastic, rooms were roomy and comfortable,…

    Feb 5, 2022

  • i loved the pool area and the service was excellent. at the pool you got great service…

    Dec 26, 2021

See all 411 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Transportation options
  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 448 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools

What’s around

  • On the beach
  • Xpu-ha Beach - 2.8 mi / 4.6 km
  • Akumal Beach - 6.2 mi / 10 km
  • Half Moon Bay - 7.3 mi / 11.7 km
  • Yal-ku Lagoon - 7.6 mi / 12.2 km
  • Riviera Maya Golf Club - 7.7 mi / 12.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Pure Wellness Alcoba
  • Alcoba Swim-up Pool - King Bed
  • Estancia Suite - Tropical View
  • Alcoba Ocean Front - Queen Beds
  • Alcoba Ocean View - King Bed
  • Estancia Suite - One Bedroom Ocean View
  • Alcoba Ocean Front - King Bed
  • Estancia Suite - Two Bedroom Ocean View
  • Alcoba Tropical View - King Bed
  • Alcoba Ocean View - Queen Beds

What’s around

Landmarks

  • On the beach
  • Xpu-ha Beach - 2.8 mi / 4.6 km
  • Akumal Beach - 6.2 mi / 10 km
  • Half Moon Bay - 7.3 mi / 11.7 km
  • Yal-ku Lagoon - 7.6 mi / 12.2 km
  • Riviera Maya Golf Club - 7.7 mi / 12.4 km
  • Tajma Ha Cenote - 3.7 mi / 5.9 km
  • Ecopark Kantun Chi - 3.9 mi / 6.3 km
  • Cenote Cristalino - 4.1 mi / 6.7 km
  • Chikinha Cenote - 4.9 mi / 7.8 km
  • Puerto Aventuras Golf Club - 5.5 mi / 8.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 23.1 miles/37.2 km
  • Airport shuttle (surcharge)
map
See on map
Manzana 22 Carretera Chetumal-Pto Juare, Kantenah, 77710, QROO, Mexico

At a glance

Size

  • 448 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
  • Caters to adults only
*See fees and policies for additional details or extra charges

At the property

Food and drink

  • Free full breakfast daily
  • 5 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop/cafe
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Beach towels
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 13
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 10
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Entertainment
  • Onsite live performances

Not included
  • Motorized water sports
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Cueva Siete - This restaurant specializes in Mexican cuisine.

Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 5000 fee, and antigen/rapid COVID-19 testing is available for a MXN 1000 fee; reservations are required for on-site testing.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Unico Hotel Riviera Maya Solidaridad
  • Unico Riviera Maya Solidaridad
  • UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adul
  • UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive

*See fees and policies for additional details or extra charges

FAQs

  • Yes, UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 5 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Rauxa Show (2.8 mi), Bloved Lounge & Restaurant (3 mi), and Royal Grill (3.2 mi).
  • Yes, an airport shuttle is available.
  • Onsite recreation at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive also has 2 swim-up bars, 3 poolside bars, and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 8.0.Very Good

    My husband and I recently went to UNICO for our honeymoon. It was such a amazing resort. When we first arrived, the only issue we had was with the room which was immediately fixed. We didn't know that to eat dinner you need to make reservations before hand, so before you leave on your trip make the reservations at the restaurants. Our favorite restaurant by far was the Italian place. The food is quite fancy, however the taste was mediocre, that was probably the only downside. The pool parties are amazing and a lot of fun. I would highly recommend going on the excursions, especially seeing the caves. Also the spa was very nice before we left back home. Highly recommend getting in touch with your host, our host was Marco, and he went above and beyond to make sure we had an amazing time. If you don't have a host, definitely ask for Marco. We also wanted to go to beach parties and Marco definitely hooked it up! If you want to go off property definitely check out taboo Tulum, until next time!

    Puja, 5 night romance trip, Dec 15, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Good: property is beautiful, rooms are nice and the upstairs bathroom with the private tub was wonderful. Housecleaning was excellent. Bad: service was inconsistent at best. We would have great service (diamonte!) and other times terribly slow service (waited an hour and a half to receive our breakfast one day). The restaurants weren’t that good either-the menus sounded great but often the food would be very disappointing compared to the way it sounded. The Asian restaurant was the best by far. Overall they seemed disorganized and they have an app that supposedly makes things easier for you but it didn’t. I wouldn’t go back to this property…too many things that went wrong and you shouldn’t be frustrated on vacation.

    Tanya Marie, 4 night romance trip, Dec 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful facility. The rooms are gorgeous!!!

    Joy, 4 night romance trip, Dec 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Location, people, and weather

    Dawid Jacek, 4 night family trip, Nov 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was wonderful- the staff, the food, the decor, the room, would definitely return

    Michelle, 3 night family trip, Nov 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    UNICO 20 87 is an exclusive resort that provides amazing service, food and drinks. They provide a pre-arrival host to ensure you set up all activities/services for your upcoming stay, then they provide you with a local host during your stay who sets up any/all of your needs/desires. The facility smells amazing and they provide a scent for your room which is awesome! I love this resort and can't wait to return...

    Tomika, 6 night romance trip, Nov 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay!

    This is what every all-inclusive should aspire to. Perfect location, high-quality throughout in physical surroundings, cleanliness, quality food and experience. Everything was spot on... we will be back!

    Mark, 3 night trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    If you’re looking for a boutique hotel with a beautiful scenery I will def recommend this for you. However be prepared to be disappointed when it comes to the service. We had a terrible experience in the Japanese restaurant, and every time we would call for room service or when I let them know that I left my necklace in the spa we had a terrible experience as they didn’t comprehend what we were asking or describing or they just didn’t understand us. On our second day we were accused of receiving an unintended delivery of a bottle of tequila to our room although we were out exploring the entire day. When we tried to explain to them that we didn’t have it and that we weren’t even there to receive it, they weren’t listening to us and disregarded everything we said. Bottom line, only go here for pictures. They lack amenities, entertainment and have to train their staff more to compete with luxury hotels.

    rubeiri, 3 night romance trip, Oct 18, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The entire staff always wore their masks and the property was very clean and well kept. The raccoons were a definite dissatisfier and were too close for comfort. Cony was our server for breakfast at 20/87, and she was very warm and personable, we appreciated her interaction with us. Francisco was our server at The Sieta restaurant and he provided us with top notch service. Irving who is a manager who we met at The Sieta restaurant provided us with exceptional customer service. Irving's passion for his job was exhibited each and every time that he interacted with us and when he interacted with other guests. Irving's calm demeanor and his ability to be himself provided us with a warm feeling of kinship. He is a genuine person who goes above and beyond to ensure that the guests receive exceptional service. Juan Carlos in 20/87, Tomas and Oscar the chef made my birthday celebration unforgettable and dinner was so flavorful.Lauren has a great personality and provides you with a sense of security. On my birthday we went on a sunset cruise which was breathtaking . We paid cash for our pictures that were taken on the cruise but unfortunately we have not received them. We definitely enjoyed our stay and decided to focus on the positive aspects of our trip; the staff who we mentioned. We'll be back !

    Loretta, 5 night romance trip, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything about Unico was beautiful!!

    Stephanie, 5 night romance trip, Oct 5, 2021

    Verified Expedia guest review

See all 411 reviews