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Barceló Maya Palace - All Inclusive, Xpu-Ha

4.5 stars
Cta Chetumal Puerto Juarez KM 266.3Xpu-HaQROO77750Mexico, 800-491-6126
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Excellent4.4 / 5
Amenities
Great amenities
Pool
Great pool
Location
Great location
Food
Delicious food
554See all 554 Hotels.com reviews
From 5,323 reviewsTripAdvisor Traveller Rating

Barceló Maya Palace - All Inclusive, Xpu-Ha

Hotel Info: 866-539-8117

from $190
  • Junior Suite, Garden View (Free access to All 5 Hotels )
  • Junior Suite, Pool view Premium Level-Free access to 5 hotels
  • Junior Suite, Ocean Front Premium Level-Free access to 5 hotels
  • Junior Suite, Garden View (Gourmet Festival Included)

At a glance

Key facts

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • All Inclusive Barcelo Maya Palace Deluxe
  • Palace Barcelo
  • Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Palace Deluxe All Inclusive Hotel
  • Barcelo Maya Palace Deluxe
  • Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
  • Barcelo Maya Palace Deluxe Xpu-Ha
  • Barcelo Palace Maya Deluxe
  • Maya Barcelo Palace
  • Maya Palace Barcelo
  • Maya Palace Deluxe All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 12 per day (rates may vary)

WiFi is available in public areas for USD 22 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Water park
  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Children's pool
  • Tennis on site
  • Sauna
  • Swim-up bar
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 2350
  • Conference space size (meters) - 218
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Rowing/canoeing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Bartending
  • Cooking
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Theme parties

Not included
  • Use of golf cart
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Mirador - This buffet restaurant specializes in international cuisine.

La Hacienda - This buffet restaurant specializes in Mexican cuisine.

Rodizio - This restaurant specializes in Brazilian cuisine.

Brasserie - This restaurant specializes in French cuisine.

Caribe - This restaurant specializes in Caribbean cuisine.

Barceló Maya Palace - All Inclusive, Xpu-Ha’s small print

Also known as

  • All Inclusive Barcelo Maya Palace Deluxe
  • Palace Barcelo
  • Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Palace Deluxe All Inclusive Hotel
  • Barcelo Maya Palace Deluxe
  • Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
  • Barcelo Maya Palace Deluxe Xpu-Ha
  • Barcelo Palace Maya Deluxe
  • Maya Barcelo Palace
  • Maya Palace Barcelo
  • Maya Palace Deluxe All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 12 per day (rates may vary)

WiFi is available in public areas for USD 22 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 554 reviews

Barceló Maya Palace - All Inclusive, Xpu-Ha
Good3.0 / 5
Great vaca but food and beds not 5 star
7 of us stayed for a week. Hubby and I plus 3 kids 8,10 and 11 In one room and my in laws stayed in a separate room. There are few places that the 5 of us can stay together in one room so that was great! We are travelers. We backpacked around the world for a year before kids so we aren't afraid of foreign countries or roughing it. And I am fluent in Spanish so that was super helpful. But this was our first time at a 5 star Mexican resort. The place was huge and beautiful and very clean! But a few things let us down. The beds have plastic mattress protectors which make a ton of noise if you move in the middle of he night and they make you sweat all night. We took them off one night (like our 4th night) and I woke up with 6 bites. Maybe it was a coincidence but I put the mattress protector back on for the rest of the vacation and did not get anymore bites. We slept terribly all week. The second thing that let us down was the food. We have been on Disney cruises and the food is excellent. If Barcelo has 5 star food then the Disney cruise is easily 9 star! The food at the Barcelo was 3 star at best. We ate lunches at the buffets and then made reservations every night at the various restaurants. I am not a picky eater but struggled to have a meal I could finish. My steaks were well done when medium rare was requested. The escargot was bland and the fajita meat was very chewy. It was very disappointing. We had a wonderful week but will not return. Food and sleep are huge on vacatio
7 night family trip
Barceló Maya Palace - All Inclusive, Xpu-Ha
Outstanding5.0 / 5
We had a wonderful vacation at barcelo maya palace deluxe. Everything are super perfection. Would love to have free wifi in the room. Every one enjoyed. Will definitely recommend to everyone.
6 night family trip

See all reviews

Barceló Maya Palace - All Inclusive, Xpu-Ha

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