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All hotels in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Barceló Maya Palace - All Inclusive, Xpu-Ha

4.5-star4.5 stars
Cta Chetumal Puerto Juarez KM 266.3Xpu-HaQROO77750Mexico

Upscale beachfront resort with water park, near Xpu-ha Beach
  • Free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Fabulous8.8
Service
Fantastic service
Food
Delicious food
Room
Great room
Comfort
Very comfortable
806See all 806 Hotels.com reviews
From 9,829 reviewsTripAdvisor Traveller Rating

Barceló Maya Palace - All Inclusive, Xpu-Ha

from $251
  • Junior Suite (2 Adults)
  • Junior Suite (Single Occupancy)
  • Junior Suite, Oceanfront (Premium Level - 2 Adults)
  • Junior Suite, Oceanfront (Premium Level Single Occupancy)
  • Junior Suite Pool view Premium Level - 2 adults
  • Junior Suite, Pool View (Premium Level - Single Occupancy)
  • Junior Suite (3 Adults)
  • Junior Suite (2 adults + 1 child)
  • Junior Suite (2 adults + 2 children)
  • Junior Suite (3 adults + 1 child)
  • Junior Suite (4 Adults)
  • Junior Suite, Oceanfront (Premium Level 3 adults)
  • Junior Suite, Oceanfront (Premium Level 2 adults + 1 child)
  • Junior Suite, Oceanfront (Premium Level 2 adults + 2 children)
  • Junior Suite, Oceanfront (Premium Level 3 adults + 1 child)
  • Junior Suite, Oceanfront (Premium Level 4 Adults)
  • Junior Suite, Pool View (Premium Level 3 Adults)
  • Junior Suite, Pool View (Premium Level 2 adults + 1 child)
  • Junior Suite, Pool View (Premium Level 2 adults + 2 children)
  • Junior Suite, Pool View (Premium Level 3 adults + 1 child)
  • Junior Suite, Pool View (Premium Level 4 adults)

What’s around Barceló Maya Palace - All Inclusive, Xpu-Ha

Landmarks

  • Xpu-ha Beach - 31 min walk
  • Ecopark Kantun Chi - 12 min walk
  • Cenote Cristalino - 16 min walk
  • Bel Air Animal Park - 28 min walk
  • Chikinha Cenote - 32 min walk
  • Puerto Aventuras Marina - 35 min walk
  • CEDAM Museum - 36 min walk
  • Dolphin Discovery - 37 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 96 min drive
  • Free self parking
  • Airport shuttle (surcharge)

About Barceló Maya Palace - All Inclusive, Xpu-Ha

All-inclusive resort with 3 pools near Playa del Carmen

Visit Xcaret ruins

The oceanfront resort lies 17 miles south of the town of Playa del Carmen and 50 miles from the Cancun airport. You can check out Mayan ruins at the Xcaret eco-archaeological park, a 20-minute drive from the resort.

Puerto Aventuras museum

With a 7-minute drive, you can explore local shipwreck history at the Puerto Aventuras maritime museum. You might also venture to the boutiques and bars of Playa del Carmen, a 30-minute drive from Barceló Maya Palace - All Inclusive.

Private, white-sand beach

You can cross the private beach for a dip in the Caribbean or cool off in the 3 pools, as well as a children's waterpark for little ones. In addition to 6 restaurants and a spa, this resort allows guests to swim with dolphins at the onsite “dolphinarium” for a fee.

Order from a pillow menu

You can enjoy a drink from the minibar on your balcony or in the separate sitting area of your air-conditioned guestroom. Flip on your LCD TV and rest your head on your pick from a pillow menu.

At a glance

Key facts

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. An airport shuttle service (surcharge) is available on request. For more details, please contact the property using the information on the reservation confirmation after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
  • Sailing nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Rowing/canoeing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Bartending
  • Cooking
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Theme parties

Not included
  • Use of golf cart
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Mirador - This restaurant specializes in international cuisine.

La Hacienda - This buffet restaurant specializes in Mexican cuisine.

Rodizio - This restaurant specializes in Brazilian cuisine.

Brasserie - This restaurant specializes in French cuisine.

Caribe - This restaurant specializes in Caribbean cuisine.

Barceló Maya Palace - All Inclusive, Xpu-Ha’s small print

Also known as

  • All Inclusive Barcelo Maya Palace Deluxe
  • Palace Barcelo
  • Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Palace Deluxe All Inclusive Hotel
  • Barcelo Maya Palace All Inclusive Xpu-Ha
  • Barceló Maya Palace All Inclusive Xpu-Ha
  • Barcelo Maya Palace Xpu-Ha
  • Barcelo Maya Palace Deluxe All Inclusive
  • Barcelo Maya Palace Deluxe
  • Barceló Maya Palace All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
  • Barcelo Maya Palace Deluxe Xpu-Ha
  • Barcelo Palace Maya Deluxe
  • Maya Barcelo Palace
  • Maya Palace Barcelo
  • Maya Palace Deluxe All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 2 per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

WiFi is available in guestrooms for USD 12 per night (rates may vary)

WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 806 reviews

Barceló Maya Palace - All Inclusive, Xpu-Ha
Poor2.0
Barcelo Maya palace at your own risk!
Awful checkin that was long in line without a mass of people in front. Each checking was like 20 minutes long with only 2-3 people behind the counter. Also money missing from my backpack after I reported the next day when I noticed nothing was done about it. And the receptionist basically was like it’s your fault the hotel is not responsible for things lost or missing in rooms. Poor excuse ! Many other issues throughout our stay at this property not only me but several family and friends that traveled for a wedding.
Claudio, us3 night trip

See all reviews

Barceló Maya Palace - All Inclusive, Xpu-Ha

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