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Barceló Maya Palace - All Inclusive

Photo gallery for Barceló Maya Palace - All Inclusive

Exterior
Gazebo
Free minibar items, in-room safe, desk, blackout drapes
6 restaurants, international cuisine
Junior Suite, Oceanfront (Premium Level) | Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Overview of Barceló Maya Palace - All Inclusive

VIP Access

Barceló Maya Palace - All Inclusive

4.5 star property
Beachfront property in Xpu-Ha with water park and spa
8.4 out of 10 Very Good
8.4/10 Very Good

1,210 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The price is $292
Price available on 7/3/2023
Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • On a private beach
  • Cenote Azul - 5 min drive
  • Akumal Beach - 15 min drive
  • Half Moon Bay - 18 min drive
  • Yal-ku Lagoon - 19 min drive
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

Restaurants

  • Carey Lobby Bar - 8 min walk
  • Agave - 6 min drive
  • Mirador Buffet - 8 min walk
  • Puebla Lobby Bar - 7 min walk
  • Miramar - 6 min drive
Map

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 15-minute drive of Akumal Beach. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2350 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.8 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Barceló Maya Palace - All Inclusive?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Jul 3, 2023 start from $292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Barceló Maya Palace - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Barceló Maya Palace - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Palace - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barceló Maya Palace - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Barceló Maya Palace - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?
You can check in from 3 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Barceló Maya Palace - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Barceló Maya Palace - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Palace - All Inclusive like?
Barceló Maya Palace - All Inclusive is a short 18-minute walk from Cenote Azul and 15 minutes' walk from Ecopark Kantun Chi. Travelers say this property is in a good location.

Reviews

8.4

Very Good

9.1/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

4/10 Fair

Took 30 minutes to check in. Waiting and waiting. Only 1-2 people at desk trying to check in tons of people. Had to ask them to help me next.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spring Break '23
Spring Break with several families and kids. Everything was great. Definitely worth upgrading to the Palace. Food is noticeably better in the buffets than the other resorts on the complex. Beach was really nice with lots of palm trees for shade.
Richard, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Booked and paid for a double room-was given a single. No apologies. Was told I “requested” a double room???
James, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

we enjoyed our stay and definately will recommend it to everyone! beutiful grounds, delicious food, great activities
Lyudmila, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great vacation
First time visting. All staff was very accommodating and friendly. The property was very clean. I really enjoyed my stay.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Elizabeth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Travelocity guest review

8/10 Very Good

Amy, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

I loved everything! Food was cold at times though
Debra, 7-night family trip
Verified Expedia guest review