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Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

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Exterior
Front of property - evening/night
Presidential Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
7 restaurants, breakfast and lunch served, international cuisine
Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Overview of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property
Beachfront property in Puerto Morelos with free water park and spa

7.6/10 Good

448 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is $436
Price available on 4/15/2023
Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

Guests rated this location 8.6/10 - Excellent

Main amenities
  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools and lazy river
  • 7 restaurants and 3 poolside bars
  • 8 bars/lounges and 3 swim-up bars
  • Daily housekeeping
  • Free children's club
  • Free supervised childcare
  • Free water park
  • Full-service spa
  • Nightclub
  • On the beach
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Children's pool
  • Connecting/adjoining rooms available
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • On the beach
  • Moon Palace Golf Club - 38 min drive
  • Ventura Park Cancun - 20 min drive
  • Maroma Beach - 37 min drive
  • Riviera Cancun Golf Resort - 51 min drive
  • Delfines Beach - 27 min drive
  • El Rey Ruins - 29 min drive
  • Iberostar Cancun Golf Course - 46 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Cozumel Intl. Airport (CZM) - 27.1 miles/43.6 km
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Coco Café - 16 min drive
  • La Petit Creperie - 18 min walk
  • Bluewater Grill - 16 min drive
  • The Reef - 16 min drive
  • Hotel Villa Marina - 15 min walk
Map

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

At Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll have access to onsite snorkeling, beach volleyball, and kayaking. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. SPOON, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a lazy river. The room service and bar get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 435 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 8 bars/lounges
  • 2 coffee shops
  • 24-hour room service
  • 3 poolside bars
  • 3 swim-up bars
  • Barbecue grills
  • Beach bar
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Lazy river
  • Playground

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Conference space (3150 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Concierge services
  • Dry cleaning/laundry services
  • Free beach cabanas
  • Free newspapers in lobby
  • Free pool cabanas
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 2 outdoor tennis courts
  • 24-hour health club
  • 4 buildings/towers
  • 6 outdoor pools
  • Arcade/game room
  • ATM/banking
  • Free water park
  • Full-service spa
  • Garden
  • Lazy river
  • Massage/treatment rooms
  • Nightclub
  • Picnic area
  • Sauna
  • Spa tub
  • Steam room
  • Television in common areas
  • Terrace
  • Waterslide

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • DVD player
  • IPod docking station
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Ceiling fan
  • Coffee/tea maker
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Turndown service

What to enjoy

  • Furnished balcony/patio
  • In-room massage
  • Private indoor spa tub

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

SPOON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
TAPAZ - This family restaurant specializes in international cuisine and serves dinner only. Open daily.
SIENA - This restaurant specializes in Italian cuisine and serves dinner only.
LE CHIQUE - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
ZAVAZ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offer free cancellation for a full refund?
Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma on Apr 15, 2023 start from $436, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a 24-hour health club, a sauna, and an arcade.
Are there restaurants at or near Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there are 7 onsite restaurants, featuring international cuisine.
Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma like?
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is located on the waterfront, a short 1-minute walk from Petempich Bay.

Reviews

7.6

Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Disappointing!
This property does not have a kids club it has kids activities, I would not have booked had I known. Also, beware of dress code which is ridiculous, no tank tops at breakfast for men but women can be in their bathing suits and shorts. Also, some people discriminated against having baseball caps on while others not a problem. The towels although just replenished always had stains on them. The hotel requires some renovations in all aspects.
Roger, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

The beaches could be larger
Verified Expedia guest review

8/10 Very Good

Food was delicious. Unethical behavior by placing guests in Queen room/family section when paid more for king room/adult without refunds by saying no more king rooms available. Beware! Funny, they had one when asked for a refund. Smh
bobbie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I traveled alone and felt safe the entire time on the the resort! The staff members were nice and attentive. The dining options were great. I tried all of the restaurants besides the one that is not included in the gourmet all inclusive package. I loved that all the alcoholic drinks were included in the package.
Verified Expedia guest review

10/10 Exceptional

The Staff was so nice from the moment we arrived! The food was amazing and the 6 pools were too , the resort was beautiful and so was our room! Definitely will be staying again.
Alexis, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved this resort, clean rooms are all beautiful and food was excellent
Verified Orbitz guest review

10/10 Exceptional

This property was everything I love how friendly they were my suite was off the chain .. i love it the only downfall they had was Ac they need another system it didn’t get cool the way it supposed to but other then that I will go every year
Verified Orbitz guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful property. The staff were all very friendly. The meal options were not so great. One choice for breakfast or the buffet. We waited an hour for some eggs. Lunch they closed the one luch place so it was only pizza. Dinner they close the restaurants on random nights. And no reservations so we waited an hour sometimes to get a table.
Verified Expedia guest review

4/10 Fair

Actually the beach can’t swim , the pool was good . The food is ok . Food wait so long accept buffet that’s what’s I don’t really like that much . The sins has smell , few cockroaches came from coffee table and the table next to my bed . So disgusting. The clean up people was friendly and nice
Verified Expedia guest review