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Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

4.5 stars
Carr. Federal 307 Chet-Pto. JuarezKm 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto MorelosQROO77580Mexico, 800-491-6126
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Outstanding4.7 / 5
Amenities
Great amenities
Vibe
Awesome vibe
Food
Delicious food
Room
Great room
781See all 781 Hotels.com reviews
From 10,658 reviewsTripAdvisor Traveller Rating

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

Hotel Info: 866-539-8117

from $351
  • Excellence club two story roof terrace
  • Junior Suite, Pool View
  • Junior Ste Spa-Pool View Swim-Up
  • Jr Ste Ocean View
  • Two-Story Rooftop Terrace Suite Spa/Poolview
  • Excellence Club Jr Suite OCF
  • Excellence Club Jr Suite Swim Up OV
  • Excellence Club Honeymoon Suite Ocean Front OCF

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
The check-in location differs from the property location. To check in, go to Excellence Club

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free breakfast
  • 10 restaurants
  • 10 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 6
  • Free pool cabanas
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.

Dining

Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only.

Spice - This restaurant specializes in Asian cuisine and serves dinner only.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos’s small print

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 781 reviews

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Didn't have to leave the property for anything. Great Beach, pool, restaurants, service. Loved It!!
4 night romance trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Amazing from the time we got off shuttle to the ti
Amazing from the time we got off shuttle to the time we had to leave. AMAZING
1 night trip with friends
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Can't wait to go back
My stay was phenominal. the staff was absolutely amazing and very helpful. The restaurants on property were tasty and good selections.
4 night romance trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Beautiful hotel, we will be back
The hotel was beautiful. The location, beach, service and food were amazing. The rooms were the perfect size and the bed was so comfortable. The only bad part about the room was the temperature, it was very hot in there all the time. I am normally always freezing and even I was too hot. The outside bathroom facilities needed better attention, sometimes there was no soap or paper towels or toilet paper. One of our favorite things about this hotel were the beach beds and cabanas along the pool and the beach. Most were covered and there were so many we never had to search for chairs. The beach is probably one of the nicest ones we have been to in the area. We would stay here again.
9 night romance trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Simply Elegant!
Simply Elegant!
3 night romance trip

See all reviews

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

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