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Upscale beachfront resort with spa, near Mujeres Beach
I was in paradise, I didn’t want to check out. Everyone was amazing, very friendly, nice…
Feb 22, 2022
The place was very helpful nice food was good!!The place was clean beds comfortable!!
Feb 19, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 18 years old are not allowed in the spa.
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
*See fees and policies for additional details or extra charges
This is a beautiful place to stay, with great amenities, beautiful rooms and an amazing breakfast buffet. We were disappointed to see that prices for spa services are astronomical - $250 for a massage. So we didn’t use the spa credit. We asked about the guaranteed late check out and we’re told it was only based on availability and they wouldn’t honor it. Our friends staying a few doors down were given an extra 30 minutes.
Megan, 1 night romance trip, Feb 17, 2022
Verified Expedia guest review
Highly recommend this resort! Recommend booking transportation with this resort and let them handle all excursions. This was safest and stress free way to handle it.
Daniel, 3 night romance trip, Feb 11, 2022
Verified Expedia guest review
Friendly staff, very well kept. Beatiful beach and pools.
David, 2 night family trip, Feb 6, 2022
Verified Expedia guest review
Good
Ismail, 6 night family trip, Jan 31, 2022
Verified Expedia guest review
Our family of 4 enjoyed the one bedroom villa. It was perfect for our 4 day post Christmas holiday warm up. We traveled with a 13 and 15 year old, and they had plenty to do along with relaxing and reading by the pool. The activities directors were SO SUPER FUN - my kids were playing beach volleyball, water polo, water aerobics, and the floating ocean playground. We did not select the all inclusive, and we were happy with our decision given we have two teens who would not use the drink benefit, but they pay adult prices. It worked out well. The staff was SUPER friendly and helpful. The room was to expectations, including the hammock on the balcony! We definitely need two bathrooms when we travel now days, and this was perfect. The Kids slept on the Murphy bed in the living room area and had their own bathroom out there too. Restaurants were delicious - we only ate at the Mexican, Japanese and snack bar. Mexican was AMAZING food in a beautiful setting. Would definitely book here again when traveling with family.
Amanda, 4 night family trip, Dec 28, 2021
Verified Expedia guest review
Property is good and clean.
Ramon, 5 night family trip, Dec 8, 2021
Verified Expedia guest review
We got the all inclusive and it’s great going out to the wonderful restaurants and variety of restaurants they had on site. Absolutely wonderful to sit along the ocean front and get served food and drinks. The staff was out of this world accommodating and professional.
Glenn Kevin, 6 night family trip, Dec 1, 2021
Verified Expedia guest review
We got to this hotel and they ask for a big deposit of money $6,000 pesos deposit and ones to check out they makes fell like we where gonna take something from they hotel
elena, 3 night family trip, Nov 25, 2021
Verified Expedia guest review
We had a gorgeous view of the ocean from our 1 bedroom suite from the 8th floor. We did the all inclusive plan which was fantastic. I wish they had more options for breakfast. Room service was included and had a limited menu. Overall we had a fantastic time and I would consider returning!
Christina, 7 night trip, Nov 19, 2021
Verified Expedia guest review
Great experience overall. The food and drinks were awesome. The 24/7 room service was amazing. The service on the beach plus the menu were also great. The only thing we didn’t like was the wait for restaurants at dinner time. Get there early if you want to have dinner at normal time. Request transportation from the hotel- it’s much cheaper than the airport taxies.
Pavlina, 7 night family trip, Nov 18, 2021
Verified Expedia guest review