All hotels in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

4 stars4 stars
Carr Federal 307 Tulum-Cancun Km 332.15SM31 MZ03, Puerto MorelosQROO77580Mexico
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
  • Pros. Property is pretty new. Good access to beach. 5 on site restaurants. Very good…Jan 29, 2017
  • Check in was quick but room was not available at check in as usual at 3:00. It was…Dec 26, 2016
250See all 250 Hotels.com reviews
From 7,045 reviewsTripAdvisor Traveller Rating

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

from $458
  • Luxury Family Suite Swim Out
  • Luxury Junior Suite Swim Out
  • Luxury Family Suite Ocean View
  • Luxury Junior Suite
  • Luxury Suite With Terrace Jacuzzi
  • Luxury Junior Suite Ocean View
  • Luxury Presidential Two Bedroom Suite Ocean View Diamond Club
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club
  • Luxury Suite Ocean View With Terrace Jacuzzi
  • Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club
  • Luxury Junior Suite Diamond Club

At a glance

Key facts

Hotel size

  • This hotel has 840 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Royalton Cancun
  • Royalton Riviera
  • Royalton Riviera Hotel
  • Royalton Riviera Hotel Cancun
  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 14 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Water park
  • Number of outdoor pools - 12
  • Fitness facilities
  • Indoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Free water park access
  • Beach umbrellas
  • Children's pool
  • Tennis on site
  • Spa tub
  • Beach towels
  • Waterslide
  • Steam room
  • Free pool cabanas
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 4
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2014
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Premium or imported alcoholic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Zen - This restaurant specializes in Japanese cuisine and serves dinner only.

Hunter Steak House - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Grazie Italian Trattoria - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

OPA - This restaurant specializes in Mediterranean cuisine and serves dinner only.

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos’s small print

Also known as

  • Royalton Cancun
  • Royalton Riviera
  • Royalton Riviera Hotel
  • Royalton Riviera Hotel Cancun
  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 250 reviews

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Excelent family vacations
Excellent vacation with our two sons and their family, food very good, the swimming pool for toddler amazing, great shows and very friendly and good service.
5 night family trip
Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos
Excellent4.0 / 5
Food and staff were excellent. Beautiful resort extremely clean. FYI. If you haven't travelled to resorts were they try to sell you time share etc.. beware. The Royalton does not do time share but they are more aggressive trying to get you to buy into their version of a time share including calling your room. There is a.person that will meet with you when you arrive stating they are giving you information but it quickly turns to a sales pitch.
6 night romance trip
Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos
Excellent4.0 / 5
Needs better room service but awesome experience.
It is a very nice resort however the all inclusive does not include alcoholic beverages delivered to your room. It is a family environment so I believe this is a must have service. A single parent with a toddler that passes out at 8pm would be without a drink. That's never good. The beach is not the best- it has a lot of weeds on it washed up and in the water. Other than that it is amazing. Everyone there was super friendly and service was very good.
6 night family trip
Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos
Excellent4.0 / 5
Fun Food good Beach beautiful Service very good Unfortunately wet/slippery floors in hotel due to rain caused an accident and someone in our party was seriously injured. Hotel needs to mark wet areas for guests!
3 night family trip
Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
A great family trip
I have 3 girls, 8, 6 and 4 and they had a blast swimming up to the pool bar and ordering Shirley Temples, Virgin Pina Colada's and anything else they would mix up. The slide park was ok, just some short/fast slides--no long tube slides. I would recommend upgrading to Diamond for the better oceanfront rooms and the Diamond club pools were much less crowded and had better drink/food service. The water is NOT crystal clear due to the reef that is offshore. Apparently, you get the crystal clear blue water down the coast a bit...it would have been nice, but not a huge deal to us. The entire wait staff went out of their way to make sure you were taken care of and it seemed the entire staff was sincerely happy to service us. A good family vacation...my 6 year old asked if we could live there instead of coming home the last day. Oh, we also swam with the dolphins and the girls absolutely loved it--definitely do it.
5 night family trip

See all reviews

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

Is the description of this hotel not correct? Tell us