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All properties in Puerto Morelos, Quintana Roo, Mexico

Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos beachfront hotel with 9 restaurants and spa

  • Free WiFi and free parking
From
$343

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Poolside Bar
  • Infinity Pool
Infinity Pool. Image 1 of 101
1 / 101Infinity Pool
Carretera Federal Chetumal Puerto Juárez, Puerto Morelos, 77580, QROO, Mexico
8.6.Fabulous.
  • The check in process is onerous and takes forever. The resort is nice but the rooms are…

    Sep 23, 2021

  • Absolutely outstanding all inclusive resort, I highly recommend preferred club!

    Sep 17, 2021

See all 485 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 486 guestrooms
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • Full-service spa
  • 3 outdoor pools

For families

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • On the beach
  • Puerto Morelos Beach - 4 min walk
  • Ojo de Agua Beach - 29 min walk
  • Crococun Zoo - 34 min walk
  • Puerto Morelos Town Square - 41 min walk
  • San Jose Catholic Parish - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premium Deluxe Tropical View King
  • Premium Deluxe with Plunge Pool King Bed
  • Premium Deluxe Ocean View King Bed
  • Preferred Club with Plunge Pool King Bed
  • Preferred Club Ocean View King Bed
  • Deal of the Day
  • Premium Deluxe Tropical View Double
  • Premium Deluxe with Plunge Pool Double Beds
  • Preferred Club Ocean View Double Beds
  • Preferred Club with Plunge Pool Double Beds
  • Premium Deluxe Ocean View Double Beds
  • Preferred Club Ocean Front Master Suite
  • Deal of the Day Preferred
  • Preferred Club Ocean Front Honeymoon Suite
  • Preferred Club Ocean View & Pool Front Double Beds
  • Preferred Club Ocean View & Pool Front King Bed
  • Family Suite Premium
  • Family Suite, Connecting Rooms (Preferred Club)

What’s around

Landmarks

  • On the beach
  • Puerto Morelos Beach - 4 min walk
  • Ojo de Agua Beach - 29 min walk
  • Crococun Zoo - 34 min walk
  • Puerto Morelos Town Square - 41 min walk
  • San Jose Catholic Parish - 41 min walk
  • Puerto Morelos Reef - 42 min walk
  • Artisans Market - 42 min walk
  • Sanctuary of Hope and Time Capsule - 5 mi / 8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5.2 mi / 8.4 km
  • Petempich Bay - 6 mi / 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
map
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Carretera Federal Chetumal Puerto Juárez, Puerto Morelos, 77580, QROO, Mexico

At a glance

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8341
  • Conference space size (meters) - 775
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available
  • Balcony or patio

Freshen up

  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • Buffet and à la carte meals and snacks included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Not included
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Dreams Riviera Cancun All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun Resort Spa
  • Dreams Riviera Cancun Resort Spa All Inclusive
  • Dreams Riviera Cancun Resort Spa Optional All Inclusive
  • Dreams Riviera Cancun Resort & Spa - All Inclusive Hotel
  • Dreams Riviera Cancun Inclusi
  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Hotel Puerto Morelos

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Dreams Riviera Cancun Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 9 onsite restaurants, featuring French cuisine. Nearby restaurants include Sabor de Mexico (2 mi), Cantina Habanero (2 mi), and Tacos.Com (2.1 mi).
  • Have fun with onsite activities like kayaking, parasailing, and sailing. Additional recreation onsite includes aerobics , Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Dreams Riviera Cancun Resort & Spa - All Inclusive also has 2 beach bars, a nightclub, and a sauna, as well as a steam room and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Second visit.

    Second time here and it was amazing as the first. All the restaurants were open each day, unlike some resorts that rotate closing them. Very clean and the service was amazing as always. Carlos at the swim up bar makes great drinks and tools care of the kids also. They absolutely loved him. Ricardo is also great if you don’t want to get out of your chair by the pool. No seaweed on the beach, however some still in the water. Great stay, will return for sure.

    Alison, 4 night family trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Definitely coming back

    Wonderful service wherever part of the resort you go. Great atmosphere. Great food. Definitely coming back.

    Zamorin, 4 night trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is on point!

    The weather was great, the staff was on top of their game from start to finish the whole weekend.

    Alicia, 3 night trip with friends, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was beautiful, the pools were large they had (3) never crowded. All the staff was extremely pleasant.

    7 night family trip, Jul 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything & more

    4 night family trip, Jul 1, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Everyone was super friendly!! The bartenders at the lobby were absolutely amazing! The seaweed was alittle excessive so we didn’t spend much time on the beach but they had several workers out there trying their best to clean it up. Beautiful resort and people!!

    4 night romance trip, Jun 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked my ocean view room, very clean and comfortable. The staff was excellent in customer service. The only thing we didn't get to do was swimming in the beach due to overwhelmed amount of sea weed and the smell of it.

    4 night family trip, Jun 22, 2021

    Verified Expedia guest review

  • 6.0.Good

    Power kept going out and the seaweed is horribly bad. Not there fault but not a place to go to too enjoy the beach.

    6 night family trip, Jun 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Dreams was great! Super friendly staff willing to help at anytime. Food was really good. There’s different types of food locations inside. Entertainment was good, from live fire shows to dance classes. The pools were perfect. Water was not too cold not to hot and literally in front of the ocean. Swim up bar was perfect. The mini fridge was stocked up daily and room was cleaned quickly. Large rooms with a great bed and clean bathrooms. Jacuzzi and hot tub were also clean. Located 20-25 minutes from the airport. Extracurricular activities were also close at decent prices.

    4 night romance trip, Jun 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Spa and pool

    5 night family trip, Jun 9, 2021

    Verified Expedia guest review

See all 485 reviews