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1 room, 2 adults

Moon Palace Cancún - All Inclusive, Cancun

4.5-star4.5 stars
Carretera Cancun-Chetumal Km. 340CancunQROO77500Mexico

Cancun beachfront resort with golf course, spa
  • Free full breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.2
Location
Great location
Service
Fantastic service
Room
Great room
Beach
Beach is not so nice
929See all 929 Hotels.com reviews
From 28,347 reviewsTripAdvisor Traveller Rating

Moon Palace Cancún - All Inclusive, Cancun

from $550
  • Deluxe Room, Jetted Tub, Garden View
  • Junior Suite Golf Course view
  • Club Room, 1 King Bed, Concierge Service
  • Family Room, 2 Bedrooms
  • Deluxe Room, Jetted Tub, Resort View
  • Deluxe Room, Jetted Tub, Ocean View
  • Presidential Suite, 1 King Bed, Garden View
  • Ambassador Suite
  • Deluxe Room, Resort View

What’s around Moon Palace Cancún - All Inclusive, Cancun

Landmarks

  • On the beach
  • Ventura Park Cancun - 5.6 mi / 8.9 km
  • Cancun Country Club - 6.5 mi / 10.5 km
  • Parish of the Risen Christ - 7.2 mi / 11.5 km
  • Delfines Beach - 9.8 mi / 15.8 km
  • El Rey Ruins - 11 mi / 17.7 km
  • La Isla Shopping Mall - 13.6 mi / 21.8 km
  • Hospiten Hospital - 10.8 mi / 17.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive
  • Free self parking
  • Free valet parking
  • Free extended parking

About Moon Palace Cancún - All Inclusive, Cancun

Large Cancun resort with spa, pools, and 27-hole golf course

A secluded getaway

The sprawling Moon Palace Cancún - All Inclusive places you on a secluded spot on the Cancun waterfront, steps from the Caribbean Sea. You’re about 11.2 miles (18 kilometers) south of Cancun’s Hotel Zone, and about 12.4 miles (20 kilometers) from the El Rey Archaeological Zone.

Dolphins near your door

At Dolphin Discovery you can swim and admire a dolphin up-close. If you'd like to head away from the hotel, an 18-minute drive gets you to Wet ’n Wild Cancun, where you can ride waterslides or float on a lazy river.

14 restaurants, 9 bars

You'll be kept busy with a 27-hole golf course, 14 restaurants offering a variety of cuisines, 9 bars, and a nightclub. When you need to relax, you can enjoy a spa massage in one of the 39 treatment rooms, lounge by one of the numerous pools, or lie on the beach.

Free WiFi and a balcony

To help you wind down, each of the guestrooms has a jetted bath and a private balcony with views of the seashore, gardens, or golf course. Other amenities include free WiFi, a flat-screen TV with satellite channels, and a minibar stocked with drinks and snacks.

At a glance

Key facts

Hotel size

  • This hotel has 2,058 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 14 restaurants
  • 9 bars/lounges
  • 5 poolside bars
  • 3 coffee shops/cafés
  • Swim-up bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Moon Palace Cancún - All Inclusive, Cancun’s small print

Also known as

  • Moon Palace Golf Resort All Inclusive
  • Moon Palace Golf Resort All Inclusive Cancun
  • Moon Palace Resort All Inclusive
  • Moon Palace Golf Cancun

Policies

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 929 reviews

Moon Palace Cancún - All Inclusive, Cancun
Exceptional10.0
Exceptional Resort
This property was amazing. The service and management of this property is above and beyond excellent. Restaurants, spa and amenities are like no other hotel. Our room was extremely clean and the beds are so comfortable. We had the family room with a beautiful view of the resort gardens and the water. We felt like VIP with all the attention and exceptional service. We had a great experience from the moment we arrived through the moment we had to say goodbye. We used the spa, went to the night shows, danced at the night club, used our credits to swim with dolphins, played mini golf, pool volleyball and rented a jet ski and my whole family enjoyed this resort. The room service was a little slow because it is such a big resort but the management apologized and gave my husband and I the nicest anniversary dinner we have every experienced. I recommend the Mayan coffee. The beach is not your turqouise blue that you might be imagining but they did take us to their sister property the Beach Palace where we still enjoyed the all inclusive deal and the beautiful beach about 20min away. This resort had everything and was nicely spread out so it didn't feel crowded even though it was their busy season. We will definitely come back.
Patricia, us4 night trip
Moon Palace Cancún - All Inclusive, Cancun
Very Good8.0
Ideal Family Resort
Great all inclusive resort. Ideal for a family vacation. I would not recommend for a couple.
A Traveler, us3 night trip

See all reviews

Moon Palace Cancún - All Inclusive, Cancun

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