Puerta del Cielo Hotel Origen

Property class: 3.5
Hotel with 2 outdoor pools, near Laguna Bacalar Ecological Park

Choose dates to view prices

Puerta del Cielo Hotel Origen puts you just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a bar/lounge. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
$153 nightly
The current price is $190 total
Total with taxes and fees
Nov 2 - Nov 3

Room options

View all photos for Standard Room, Terrace, Garden View

A bedroom with a large bed, wooden headboard, bedside tables, a bench, and a view of greenery through the window.

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

A hammock under a thatched roof, a bathtub, and a view of the ocean.

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)
  • Partial lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

A bedroom with a large bed, wooden nightstands, a woven headboard, and a view of greenery outside.

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite, Terrace, Lakeside

A bedroom with a wooden door, a bed with white bedding, a bedside table with a lamp, and a wall-mounted air conditioner.

Superior Studio Suite, Terrace, Lakeside

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

A modern bedroom with a wooden headboard, a bedside table, a nightstand, and a bench.

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
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  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 255 reviews
$178 nightly
The price is $218
Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 3 min walk - 0.3 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Cenote Azul - 8 min drive - 7.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 65 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Marisqueria El Taco Loco - ‬13 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive
  • ‪Pueblo Pirata - ‬14 min walk

About this property

Puerta del Cielo Hotel Origen

  • Puerta del Cielo Hotel Origen puts you just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) not allowed

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

Puerta del Cielo Hotel Origen Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with excellent and varied menus, and the chefs created a culinary experience with their dishes. (31 reviews)
  • The pool area was very nice, with multiple pools and direct access to the lagoon. (7 reviews)
  • Breakfasts were delicious and of top quality, with excellent food and friendly, attentive service. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
View
Lagoons

Reviews

Verified review

10/10 Exceptional

Amazing hotel, with friendly staff, great food, and overall with a great view of the lake!
Verified review

10/10 Exceptional

Room was very clean. Staff kind and helpful. The lagoon is incredible!
Verified review

10/10 Exceptional

Beautiful properties, impeccable service, and very cool rooms. will go back
Verified review

10/10 Exceptional

Beautiful hotel in the Bacalar Lagoon. Intimate, comfortable, with a superb chef and excellent servoce.
Verified review

10/10 Exceptional

The hotel is super cute and welcoming. The staff is wonderful and helpful at all times, always caring about our experience in the hotel. It was my birthday and they decorated our room and gave us a bottle of sparkling. You cannot miss the private dinner experience. We had it on the bangalo, the food was amazing (order the catch of the day) and the vibes were immaculate. We will never forget that night! We truly loved our experience in Bacalar! The lake is so amazing to swim and hotel is close to the city center!
Verified review

8/10 Very good

Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
Verified review

10/10 Exceptional

Amazing stay, amazing hotel

Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Verified review

8/10 Very good

Wonderful staff. New, very clean and nicely designed rooms.
Verified review

10/10 Exceptional

The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
Verified review

10/10 Exceptional

Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Verified review

10/10 Exceptional

Stunning stay

We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
Verified review

10/10 Exceptional

Great food and good service. However the property is located in the main highway and there is a lot of noise
Verified review

10/10 Exceptional

Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
Sunrise view from our room
Verified review

10/10 Exceptional

El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
Verified review

10/10 Exceptional

The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
Verified review

8/10 Very good

Last day we had very little service around the property but overall a great stay!
Verified review

10/10 Exceptional

Awesome stay! Would definitely stay there again!
Verified review

10/10 Exceptional

Great views, friendly staff.
Verified review

10/10 Exceptional

,
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
Verified review

10/10 Exceptional

Nice quiet hotel! The employees are great.
Verified review

10/10 Exceptional

Beautiful property
Verified review

10/10 Exceptional

Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Verified review

10/10 Exceptional

We had a glorious stay and will definitely return. Hands down 5 Stars all around!