Aparthotel

Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Family-friendly aparthotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Nestled near Playa del Carmen Main Beach, Acanto Playa del Carmen offers a tranquil retreat with continental breakfast, reflexology spa services, and a garden. Treat yourself to aromatherapy or unwind by the outdoor pool with sun loungers. With bike rentals and tour assistance on site, active travelers will appreciate this aparthotel's blend of relaxation and adventure.
VIP Access
$133 nightly
The total price is $165
Jun 9 - Jun 10
Total with taxes and fees

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Pet friendly
  • Free parking

Why we love this property

Work and wellness blend
Situated in a shopping district, this aparthotel offers meeting spaces and in-room workstations. Spa services include massages and beauty treatments.
Breakfast at the cafe
Wake up to a complimentary continental breakfast at this aparthotel's cafe. Morning hunger doesn't stand a chance against this free perk.

Room options

Available filters for rooms
Showing 19 of 19 rooms

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Studio Suite (Penthouse)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Suite, 3 Bedrooms (Penthouse)

  • 1194 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1194 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Suite, 2 Bedrooms

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Superior Suite, 2 Bedrooms (Penthouse)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Suite, 1 Bedroom (Master)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms (Master)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

Master One-Bedroom Suite Non Smoking

  • Sleeps 2
  • Free WiFi

Three-Bedroom Suite - Non-Smoking

  • Sleeps 6
  • Free WiFi

Superior Penthouse Studio Suite, Non-Smoking

  • Sleeps 2
  • Free WiFi

Superior Penthouse Two-Bedroom Suite, Non-Smoking

  • Sleeps 4
  • Free WiFi

One-Bedroom, Superior Penthouse Suite, Ocean View, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, One-Bedroom Suite, Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Aldo's - ‬1 min walk
  • ‪Euro Grill - ‬2 min walk

About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

When you stay at Acanto Playa del Carmen, Trademark Collection by Wyndham, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. An outdoor pool and a terrace are other highlights, and apartments offer up nice touches like bathrobes and pillowtop beds with Egyptian cotton sheets. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 29 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets allowed (dogs only, 1 total, up to 10 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 68 kilometers*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Massages
  • Spa services
  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Deep-tissue massages
  • Prenatal massage
  • Couples treatment room(s)
  • Thai massages
  • Manicures and pedicures
  • Body treatments
  • Sports massage
  • Hot stone massages

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 68 kilometers
  • Bus station shuttle (surcharge)
  • Car not required
  • On site car rental

Family friendly

  • Cribs (infant beds): USD 55.0 per stay
  • Children stay free (see details)
  • Highchair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow top mattress
  • Rollaway/extra beds: USD 55.0 per stay

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Shampoo
  • Hair dryer
  • Bathrobes
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (600 square feet)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100.00 per pet per week
  • 1 total (up to 10 lbs per pet)
  • Welcoming dogs only
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Soundproofing
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the boardwalk/promenade
  • In the shopping district
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Fitness facilities nearby
  • Ecotours on site
  • Bicycle rentals on site
  • Scuba diving nearby
  • Surfing/body boarding nearby
  • Theme parks nearby
  • Windsurfing nearby
  • Kayaking nearby
  • Boat tours nearby
  • Sailing nearby
  • Snorkeling nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 29 rooms
  • 4 floors
  • 3 buildings
  • Built in 2011
  • Colonial architecture

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 196 per vehicle (roundtrip, maximum occupancy 7)
  • Bus station shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 55.0 per stay
  • Rollaway beds are available for USD 55.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 100.00 per pet, per week

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

Does Acanto Playa del Carmen, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 lbs per pet. There's a charge of USD 100.00 per pet, per week, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.

Is parking offered on site at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, an airport shuttle is available. The charge is USD 196 per vehicle roundtrip.

What are the check-in and check-out times at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Acanto Playa del Carmen, Trademark Collection by Wyndham and nearby?

Have fun with nearby activities like boat tours, fishing, and horseback riding. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include spa services and a garden.

What's the area around Acanto Playa del Carmen, Trademark Collection by Wyndham like?

Acanto Playa del Carmen, Trademark Collection by Wyndham is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Mamitas Beach.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is within a short walk to the beach, offering a convenient and relaxing beach experience. (19 reviews)
  • Fresh and varied breakfast options were a highlight of the stay, with many guests praising the quality and freshness of the food. (9 reviews)
  • The pool was a major plus, always clean and well-maintained with staff cleaning it throughout the day. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Beach
Breakfast
Restaurant
Bed
View
Shopping
Shower

Reviews

Verified

10/10 Exceptional

We really enjoyed our stay. The staff were great, the location was great, and we really loved having multiple bedrooms and a kitchen. It was a great setup to enjoy Playa Del Carmen but also to on tour to the Mayan sites and other attractions.
Kenneth, 4-night trip
Verified

8/10 Very good

The staff was excellent - friendly, courteous, helpful. Exceptional.
Kathleen, 6-night trip
Verified

10/10 Exceptional

Friendly staff , clean facility
James, 5-night trip
Verified

10/10 Exceptional

The staff was amazing! Thanks to Leticia, Miguel and Jose (and the other young lady at the front desk) they were the perfect hosts. The room and the amenities were better than I expected. And the hospitality was top tier. Will definitely stay there again on my next visit.
Street entrance view
They set the room up perfectly for my daughters birthday
Monica, 3-night trip
Verified

10/10 Exceptional

Room very spacious rooms and very quiet, off the promenade where all the shops and restaurants are. Very close to the beach.
Peter, 1-night trip
Verified

10/10 Exceptional

The place was beautiful and in the perfect location. It was quiet and peaceful and I especially loved the rooftop garden. The staff were very nice and accommodating.
Julie, 4-night trip
Verified

10/10 Exceptional

Miguel made us feel like locals. Called us by name every time we saw him, helped with everything! WAY above and beyond service, friendly and accommodating! Will be back!
Mark, 7-night trip
Verified

10/10 Exceptional

The location close to 5th Ave was perfect. The quaint hotel itself was clean and well maintained, the staff was friendly, helpful and English speaking. We had rooms that had roof access to lay in the sun or sit at a table to have our coffee and breakfast. There is an elevator. The beach access is not the best but the staff arranged passes to the Fragata Beach club that was a good walk away.
ROBERT, 3-night trip
Verified

10/10 Exceptional

Lovely large rooms, great space middle of town 50 ft away from 5th Ave, close to beach. Hotel managers very informative, friendly and welcoming. Helped us with finding great dining places, and even a laundry mat. Hotel is clean charming and has private balconies on the roof top. Would definitely recommend and stay again.
Fabienne Renate, 4-night trip
Verified

10/10 Exceptional

Great property in a good location.
Eduardo, 1-night trip
Verified

10/10 Exceptional

Great staff and accommodation
Rudolpho, 6-night trip
Verified

6/10 Good

Location was great, room was super quiet. The bed was too hard for my taste and the location of the AC vent was poorly planned as it would blow in my face all night. Staff was nice, even when the water went out for several hours.
Steven, 3-night trip
Verified

10/10 Exceptional

The property was clean and location was great but the staff was the best part, courteous, easy communication that made it feel like home for a few days.
Michael, 4-night trip
Verified

10/10 Exceptional

Very nice property in a great central location near the beach, dining, and shopping
Jimmy, 3-night trip
Verified

10/10 Exceptional

We love Acanto. The Staff are super friendly and helpful. Plenty available to eat for light breakfast. Beach towels available upon request as well as discounts to local excursions, bars, massages.
Manuel, 10-night trip
Verified

10/10 Exceptional

We expected a single room but got a full, spacious unit with a proper kitchen—super comfortable and quiet. The location is excellent, just a short walk to the beach. The staff were outstanding: professional, friendly, and proactive before and during our stay. Special thanks to Miguel (night shift) for going above and beyond several times. We’d happily stay again. Rating: 5/5.
Ensieh, 3-night trip
Verified

10/10 Exceptional

The staff was exceptional, and very friendly and helpful. The building is beautiful, and gave us a very relaxing stay.
Laurel, 3-night trip
Verified

10/10 Exceptional

Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Hui Ling, 4-night trip
Verified

10/10 Exceptional

Very nice property close to shopping and restaurants!
Courtney, 1-night trip
Verified

10/10 Exceptional

was a good stay !
Michelle, 2-night trip
Verified

10/10 Exceptional

Everything was wonderful very clean and quiet! Safe area, close to everything!
Angela, 2-night trip
Verified

10/10 Exceptional

Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.
francis, 4-night trip
Verified

10/10 Exceptional

What a unique property! So close to night life, dinning and beaches. First time staying at this place and would do it again! Next time we are bringing the kids!
Michael, 2-night trip
Verified

8/10 Very good

We arrived in a raining day. The hotel is located next to the busy 5th Ave. We had difficulties to find the parking site. There is no sign and the gate is locked. I wish the hotel let us know how to access in advance. The two bedrooms suite is really big, clean and welled equipped. We could not run hot water when we took shower. The manage team let us to use another empty unit next to ours which is really helpful. The breakfast is included. Comparing to other hotels we stayed during the trip it is way to simple, as a brand of Wyndham, this section shall improve.
Jiewei, 1-night trip
Verified

10/10 Exceptional

We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel