Khaban Bacalar Hotel Boutique

Lakefront hotel with outdoor pool, near Lake Bacalar

Choose dates to view prices

Sat, Mar 14
Sun, Mar 15
March 2026
April 2026
Tucked away in the suburbs, Khaban Bacalar Hotel Boutique offers a tranquil retreat with a restaurant and serene terrace. Treat yourself to rejuvenating spa treatments like massages or facials, then unwind by the outdoor pool or connect to WiFi.
VIP Access
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Limited hour front desk
  • Tour/ticket assistance
  • Kayaking

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar

Room options

Showing 6 of 6 rooms
Deluxe Double with Balcony Garden View | Balcony view
Deluxe Double with Balcony Garden View | View from room
Deluxe Double with Balcony Garden View | Premium bedding, pillowtop beds, minibar, blackout drapes
Premium bedding, pillowtop beds, minibar, blackout drapes

Deluxe Double with Balcony Garden View

Very good

Highlights

Balcony
Soundproofed
Air conditioning
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Premium bedding
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Villa Khaban Private Pool Lagoon Front - up to 6 people | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, towels
Villa Khaban Private Pool Lagoon Front - up to 6 people | Premium bedding, pillowtop beds, minibar, blackout drapes
Villa Khaban Private Pool Lagoon Front - up to 6 people | Premium bedding, pillowtop beds, minibar, blackout drapes
Villa Khaban Private Pool Lagoon Front - up to 6 people | Premium bedding, pillowtop beds, minibar, blackout drapes

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
3 bedrooms
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
  • Lagoon view
  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
Shower, rainfall showerhead, eco-friendly toiletries, towels
Deluxe King with Balcony Garden View | Premium bedding, pillowtop beds, minibar, blackout drapes
Deluxe King with Balcony Garden View | Premium bedding, pillowtop beds, minibar, blackout drapes
Deluxe King with Balcony Garden View | Premium bedding, pillowtop beds, minibar, blackout drapes

Deluxe King with Balcony Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Premium bedding
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Master Suite with Balcony Lagoon View | Balcony view
Master Suite with Balcony Lagoon View | Premium bedding, pillowtop beds, minibar, blackout drapes
Master Suite with Balcony Lagoon View | Premium bedding, pillowtop beds, minibar, blackout drapes
Master Suite with Balcony Lagoon View | Premium bedding, pillowtop beds, minibar, blackout drapes

Master Suite with Balcony Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Premium bedding
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Shower, rainfall showerhead, eco-friendly toiletries, towels
Master Double Suite with Balcony Lagoon View | Premium bedding, pillowtop beds, minibar, blackout drapes
Master Double Suite with Balcony Lagoon View | Premium bedding, pillowtop beds, minibar, blackout drapes
Master Double Suite with Balcony Lagoon View | Premium bedding, pillowtop beds, minibar, blackout drapes

Master Double Suite with Balcony Lagoon View

Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Premium bedding
  • Lagoon view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Shower, rainfall showerhead, eco-friendly toiletries, towels
Double Room with Balcony | Premium bedding, pillowtop beds, minibar, blackout drapes
Premium bedding, pillowtop beds, minibar, blackout drapes
Minibar

Double Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Premium bedding
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 10 min walk - 0.8 km
  • Laguna Bacalar Ecological Park - 20 min drive - 12.1 km
  • Fort of San Felipe - 20 min drive - 12.8 km
  • Cenote Cocalitos - 25 min drive - 17.1 km
  • Cenote Azul - 25 min drive - 17.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive
  • Corozal (CZH) - 60 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪asadero el establo - ‬11 min drive
  • ‪La Playita - ‬14 min drive
  • ‪Las Miches De La 1 - ‬13 min drive
  • ‪Marisqueria El Taco Loco - ‬11 min drive
  • ‪Pueblo Pirata - ‬9 min drive

About this property

Khaban Bacalar Hotel Boutique

At Khaban Bacalar Hotel Boutique, you'll be within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials, or body treatments. Other features include an outdoor pool, a terrace, and a garden.

At a glance

Hotel size

    • 13 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 9:30 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Kayaking
  • Canoe
  • Boat tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • At least 80% lighting from LEDs

Accessibility

  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 5000 per vehicle (roundtrip, maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Does Khaban Bacalar Hotel Boutique offer free cancellation for a full refund?

Yes, Khaban Bacalar Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Khaban Bacalar Hotel Boutique?

Yes, there's an outdoor pool.

Are pets allowed at Khaban Bacalar Hotel Boutique?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Khaban Bacalar Hotel Boutique?

Yes, there's free self parking.

Is airport shuttle service offered by Khaban Bacalar Hotel Boutique?

Yes, an airport shuttle is available. The charge is MXN 5000 per vehicle roundtrip.

What are the check-in and check-out times at Khaban Bacalar Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

What is there to do at Khaban Bacalar Hotel Boutique and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Khaban Bacalar Hotel Boutique?

Yes, there's an onsite restaurant.

Does Khaban Bacalar Hotel Boutique have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Khaban Bacalar Hotel Boutique like?

Khaban Bacalar Hotel Boutique is located a short 8-minute walk from Lake Bacalar.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Khaban Bacalar Hotel Boutique Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Amenities

8.2

Staff & service

8.6

Property conditions & facilities

Popular mentions

ViewRoomLakeService staff

8/10 Very good

Im enjoying staying at this hotel during my Bacalar trip with beautiful view from my room
Ala, 2-night trip

10/10 Exceptional

Magnificent place right off the Bacalar Lagoon. Staff and hotel was very accommodating and friendly. Would absolutely recommend this place.
Daniel, 5-night trip

10/10 Exceptional

Excelente
MARIA FERNANDA, 1-night trip

10/10 Exceptional

Everything was great! Location, food, rooms, service
Katia, 4-night trip

10/10 Exceptional

Everything was excellent and clean staff were friendly and helpful.
odaly, 3-night trip

10/10 Exceptional

Nice place to stay quite, beautiful view to lake, staff friendly .
Sandra, 2-night trip

10/10 Exceptional

Place was quiet and peaceful
Yossie, 2-night trip

10/10 Exceptional

Nice resort, i will be back again. Calm & relax
oscar, 2-night trip

10/10 Exceptional

Stay here for sure!!

The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Michael, 1-night trip

10/10 Exceptional

Amazing place to relax.
Rosa Graciela, 2-night trip

8/10 Very good

View was beautiful
Yasmin, 5-night trip

10/10 Exceptional

Great experience

We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Ricardo A, 4-night trip

10/10 Exceptional

Limited on the food The outside of the property was not to clean to many leaves
Sonia, 3-night trip

6/10 Good

Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Alberto, 2-night trip

6/10 Good

Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Juan, 2-night trip

10/10 Exceptional

This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Jennifer, 3-night trip

2/10 Poor

Horrible! Don’t stay here!

Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
Carlos, 1-night trip

10/10 Exceptional

Stunning property

Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Lucia, 2-night trip

6/10 Good

The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
Judith, 7-night trip

2/10 Poor

Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.

2/10 Poor

When we first arrived, the staff didn’t greet us at all and rather just read us a large list of rules to follow during our stay which they constantly broke on their own. Our calls and messages were never answered. Some staff was also selling alcohol to a loud, already very drunk man at around midnight though one of the rules stated that we could not make noise after 10pm. The towels provided in our room were dirty. They would take our towels for cleaning and never return them either. I would definitely advise that you do not stay here.
Margarita, 3-night trip

10/10 Exceptional

The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
Lucy, 4-night trip

10/10 Exceptional

Toda la experiencia fue acorde a lo esperado
armando, 2-night trip

10/10 Exceptional

La pasamos deli

Muy linda estadia. El staff es super atento y estan muy al pendiente de todo.
fidelia, 3-night trip

8/10 Very good

El lugar es muy tranquilo; el personal 10/10. Tiene áreas de oportunidad, pero en general me gustó.
Marielle, 6-night trip