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Mia Bacalar Luxury Resort & Spa

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Reviews

8.6 out of 10
Excellent
Mia Bacalar Luxury Resort & Spa, nestled near Lake Bacalar, offers a tranquil oasis with a marina, poolside bar, and outdoor pool. Unwind at the spa with Swedish massage or aromatherapy treatments and enjoy yoga classes at the gym. The resort also features HUNAB KU restaurant for meals throughout the day.
VIP Access
$303 nightly
The total price is $370
May 31 - Jun 1
Total with taxes and fees

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking

Why we love this property

Savor fine dining
This resort offers a restaurant, bar, and free continental breakfast. Private dining options include chef service, couples dining, and picnics.
Nature's lakeside escape
Situated on a tranquil lake, this resort offers rejuvenating kayaking adventures. Guests can also relax on the scenic terrace after exploring.
Waterfront wellness spa
This resort's full-service spa offers treatments from aromatherapy to hot stone massages in private rooms. A sauna, yoga classes, and garden enhance relaxation.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxe Saasil Room

Luxe Saasil Room | Premium bedding, down comforters, minibar, in-room safe

Luxe Saasil Room

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 605 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Jeex Suite

Grand Jeex Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Jeex Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Ixchel | Premium bedding, down comforters, minibar, in-room safe

Ixchel

  • Partial lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • Lagoon view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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  • Spa
  • Free parking
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9.0 out of 10, Wonderful, 409 reviews
$117 nightly
The price is $144
May 27 - May 28
Total with taxes and fees
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About the neighborhood

Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 1 min walk - 0.1 km
  • Laguna Bacalar Ecological Park - 6 min drive - 5.4 km
  • Fort of San Felipe - 7 min drive - 6.1 km
  • Cenote Azul - 10 min drive - 10.0 km
  • Cenote Cocalitos - 10 min drive - 9.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 42 min drive
  • Corozal (CZH) - 61 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪asadero el establo - ‬3 min drive
  • ‪Pueblo Pirata - ‬11 min walk
  • ‪Las Miches De La 1 - ‬5 min drive
  • ‪Marisqueria El Taco Loco - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

  • Mia Bacalar Luxury Resort & Spa features a marina and puts you just steps from Lake Bacalar. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and HUNAB KU serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 23 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Kayaking
  • Boat tours
  • Motor boating
  • Personal watercraft (motorized)
  • Ecotours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Marina
  • Sauna
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Travel crib

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Chef
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

HUNAB KU - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1100 per vehicle (one-way, maximum occupancy 6)

Children & extra beds

  • Airport shuttle service for children costs MXN 1100

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Mia Bacalar Luxury Resort

Mia Bacalar Luxury

Mia Bacalar Luxury Resort Spa

Mia Bacalar & Spa Bacalar

Mia Bacalar Luxury Resort & Spa Resort

Mia Bacalar Luxury Resort & Spa Bacalar

Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa offer free cancellation for a full refund?

Yes, Mia Bacalar Luxury Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mia Bacalar Luxury Resort & Spa?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at Mia Bacalar Luxury Resort & Spa?

Yes, pets are welcome. There's a charge of MXN 1500 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mia Bacalar Luxury Resort & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Mia Bacalar Luxury Resort & Spa?

Yes, an airport shuttle is available. The charge is MXN 1100 per vehicle one-way.

What are the check-in and check-out times at Mia Bacalar Luxury Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mia Bacalar Luxury Resort & Spa and nearby?

Have fun with onsite activities like kayaking and motor boating. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mia Bacalar Luxury Resort & Spa also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Mia Bacalar Luxury Resort & Spa?

Yes, there's an onsite restaurant, HUNAB KU.

What's the area around Mia Bacalar Luxury Resort & Spa like?

Mia Bacalar Luxury Resort & Spa is located on the waterfront, a short 1-minute walk from Lake Bacalar.

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Reviews

Mia Bacalar Luxury Resort & Spa Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.4

Staff & service

8.6

Property conditions & facilities

Popular mentions

Food
Room
Service staff
Restaurant
View
Towns
Drinks
Location

Reviews

Verified

10/10 Exceptional

The facilities were amazing and everyone’s service was spectacular! Shout out to the staff as they really took care of us throughout the stay
Rodolfo, 3-night trip
Verified

10/10 Exceptional

Carlos our waiter was very nice! Everyone also lady was our greeter when we arrived super sweet lady, Alondra . Loved it also did the Yemazcal there as well. Very quiet place and relaxed
ISELA, 7-night trip
Verified

10/10 Exceptional

The place is really nice ajd the staff were super
ESTEFANY, 3-night trip
Verified

10/10 Exceptional

Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Juan Diaz, 3-night trip
Verified

10/10 Exceptional

I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
Susan, 4-night trip
Verified

10/10 Exceptional

This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.
Brenda, 1-night trip
Verified

6/10 Good

The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
BERNADETTE, 2-night trip
Verified

8/10 Very good

Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Raul, 4-night trip
Verified

8/10 Very good

Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
SOLANGE, 3-night trip
Verified

10/10 Exceptional

Very peaceful and unique
Angelica, 1-night trip
Verified

10/10 Exceptional

Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Mark, 3-night trip
Verified

6/10 Good

Ok place. Just arrived jets see
David, 1-night trip
Verified

10/10 Exceptional

PERFECT PROPERTY
Patricia, 1-night trip
Verified

8/10 Very good

Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Megan, 3-night trip
Verified

8/10 Very good

Viaje a Bacalar con Familia

The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Mauricio, 3-night trip
Verified

10/10 Exceptional

Very peaceful and quite
Auden, 3-night trip
Verified

8/10 Very good

3 nights in Bacalar

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
ALEJANDRO, 1-night trip
Verified

10/10 Exceptional

Exelent
Verified

4/10 Fair

i dont like the hotel
Nio, 2-night trip
Verified

2/10 Poor

Terrible

My Sun fell in a broken hole in the terrace
Menachem, 1-night trip
Verified

8/10 Very good

We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Maria, 2-night trip
Verified

4/10 Fair

So disappointing and poor service

Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Matt, 6-night trip
Verified

10/10 Exceptional

Bacalar's best!

Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Brian, 3-night trip
Verified

10/10 Exceptional

El Spa es muy lindo y el servicio excelente
Analaura, 3-night trip
Verified

10/10 Exceptional

Todo funcionó de maravilla. El personal de hotel fue muy atento y servicial en todo momento. Daniel nuestro mesero muy amable. Las chicas del Spa muy profesionales. Y el temazcal fue estupendo. Nos hicieron pasar un hermoso aniversario de bodas.
Carlos Rafael, 3-night trip