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Hotel Pal Cozumel

3.0 star property
Hotel with outdoor pool, near Benito Juarez Park

Choose dates to view prices

Hotel Pal Cozumel features a rooftop terrace and puts you within a 5-minute walk of Benito Juarez Park. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights include a bar/lounge and a terrace.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Bar/lounge
  • Babysitting
  • Beach shuttle
  • Terrace
  • Air conditioning
  • Multilingual staff
  • Concierge services
  • Picnic area

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Separate dining area
  • Separate sitting area
  • Dishwasher
  • Terrace

Room options

View all photos for Basic Studio Suite, 2 Double Beds

Beach/ocean view

Basic Studio Suite, 2 Double Beds

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Private beach, sun loungers, beach massages, scuba diving
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  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
7.6 out of 10, Good, 1,000 reviews
$97 nightly
The price is $123
May 23 - May 24
Total with taxes and fees
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About the neighborhood

Map
15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600

What's nearby

  • Central Plaza - 3 min walk - 0.3 km
  • Benito Juarez Park - 5 min walk - 0.4 km
  • San Miguel Church - 6 min walk - 0.6 km
  • Museo de la Isla de Cozumel - 8 min walk - 0.7 km
  • Cozumel Museum - 10 min walk - 0.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Woody's - ‬4 min walk
  • ‪Loncheria Chelly - ‬3 min walk
  • ‪Guisados - ‬2 min walk
  • ‪El Abuelo Gerardo - ‬3 min walk
  • ‪Fonda Don José - ‬2 min walk

About this property

Hotel Pal Cozumel

  • Hotel Pal Cozumel features a rooftop terrace and puts you within a 5-minute walk of Benito Juarez Park. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights include a bar/lounge and a terrace.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (8:00 AM - 10:00 PM)
    • The check-in location differs from the property location; go to: [EN RECEPCION A SU LLEGADA]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Check-out instructions

    • The host requires you complete the following before checking out:
    • Load the dishwasher
    • Gather used towels
    • Remove personal items and remove leftover food and drinks
    • Turn off the lights, lock the doors, and return the keys
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Offsite parking nearby (USD 15 per day)
    • Street parking available
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Scuba diving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • Rooftop terrace
  • Picnic area
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 5 stairs to reach property
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Dishwasher
  • Kitchen island

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs USD 15 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

This property is professionally cleaned.

Property Registration Number 001007007271

Also known as

Pal Cozumel

Hotel Pal Cozumel Cozumel

Hotel Pal Cozumel Aparthotel

Hotel Pal Cozumel Aparthotel Cozumel

Frequently asked questions

Does Hotel Pal Cozumel offer free cancellation for a full refund?

Yes, Hotel Pal Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Pal Cozumel?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Pal Cozumel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Pal Cozumel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Pal Cozumel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

What is there to do at Hotel Pal Cozumel and nearby?

Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area.

Does Hotel Pal Cozumel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Pal Cozumel like?

Hotel Pal Cozumel is in Colonia Centro, a short 6-minute drive from Cozumel Intl. Airport (CZM) and 6 minutes' walk from Cozumel Maritime Terminal.

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Reviews

Hotel Pal Cozumel Reviews

6.8

Good

7.4

Cleanliness

6.6

Location

7.0

Staff & service

6.0

Property conditions & facilities

Reviews

Verified

6/10 Good

La habitación tenía detalles como el televisor tenía daños en el audio el conteo sin baterías y la parrilla de la cocina no funcionaba
Yony, 2-night trip
Verified

10/10 Exceptional

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Genoveva, 1-night trip
Verified

2/10 Poor

One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
3-night trip
Verified

8/10 Very good

Small hotel, walking distance

For the Price, it was okay.
Mathias, 1-night trip
Verified

10/10 Exceptional

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Minerva Marlen, 1-night trip
Verified

10/10 Exceptional

Nice staff, loved the rooftop view.
James, 4-night trip
Verified

10/10 Exceptional

Buen Hotel

La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo
Daniel, 1-night trip
Verified

2/10 Poor

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Edward, 4-night trip
Verified

6/10 Good

Somente para dormir

- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular.
Lívia, 1-night trip
Verified

8/10 Very good

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price
Arlette, 2-night trip
Verified

8/10 Very good

La atención, el wifi, la programación de tv y la terraza son excelentes.
1-night trip
Verified

4/10 Fair

Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural
Juan, 2-night trip
Verified

4/10 Fair

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
MARIO CESAR, 4-night trip
Verified

2/10 Poor

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
MICHAEL, 1-night trip
Verified

6/10 Good

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
1-night trip
Verified

6/10 Good

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
EDGAR, 1-night trip
Verified

10/10 Exceptional

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños
jareth, 1-night trip
Verified

10/10 Exceptional

1-night trip
Verified

10/10 Exceptional

4-night trip
Verified

2/10 Poor

Jake, 5-night trip