Hyatt Centric Playa del Carmen - Downtown House & Beach House

Luxury hotel with 2 outdoor pools, connected to a shopping center, near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

2 Queen Beds Partial Ocean View (Beach House) | Premium bedding, minibar, in-room safe, blackout drapes

Escape to Thompson Playa Del Carmen Main House, by Hyatt, where the vibrant spirit of Quinta Avenida meets luxury comfort. Enjoy shopping on site or a meal at one of the two restaurants; then unwind with a coffee or cocktail on the rooftop terrace. With an outdoor pool and helpful staff ready to assist you.

Excellent

Popular amenities

Airport transfer
Connecting rooms available
Bar
Parking available

Main amenities (12)

Daily housekeeping
On the beach
2 restaurants and 2 poolside bars
3 bars/lounges
2 outdoor pools
Rooftop terrace
Breakfast available
24-hour fitness center
Free use of bicycles
Beach umbrellas
Beach sun loungers
Beach towels

Feel at home (6)

Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities

$164 nightly

Nov 10 - Nov 11

Total with taxes and fees

Why we love this property

Sun, sea, and sand

This hotel graces a pristine white sand beach. Beach loungers and umbrellas invite relaxation, while nearby fishing, kayaking, and snorkeling beckon.

Beachfront luxury views

This luxury hotel pairs beachfront splendor with an elevated rooftop terrace. Views stretch from sandy shores to expansive horizons.

Dining paradise

Dive into culinary adventures at 2 restaurants and a cafe. Continental breakfast starts the day, while 3 bars and in-room champagne service elevate evenings.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

Showing 15 of 15 rooms

2 Queen Beds (Downtown House)

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Premium bedding

Blackout drapes/curtains

Ceiling fan

Hair dryer

515 sq ft
City view
Sleeps 4
2 Queen Beds

Premium bedding, minibar, in-room safe, blackout drapes

Suite Urban (Downtown House)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Premium bedding

Blackout drapes/curtains

Ceiling fan

880 sq ft
City view
Sleeps 3
1 King Bed

1 King Bed with Balcony (Downtown House)

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Premium bedding

Blackout drapes/curtains

Ceiling fan

540 sq ft
City view
Sleeps 3
1 King Bed

2 Queen Beds with Balcony (Downtown House)

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Premium bedding

Blackout drapes/curtains

Ceiling fan

547 sq ft
City view
Sleeps 4
2 Queen Beds

Suite Quinta Avenida (Downtown House)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1100 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

1 King Bed (Downtown House)

Very good

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Premium bedding

Blackout drapes/curtains

Ceiling fan

515 sq ft
City view
Sleeps 3
1 King Bed

1 Queen Bed (Downtown House)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Premium bedding

Blackout drapes/curtains

Ceiling fan

Hair dryer

380 sq ft
Sleeps 3
1 Queen Bed

Suite Calle Corazon (Downtown House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

847 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

Suite Coastal Ocean (Beach House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
Partial ocean view
Sleeps 3
1 King Bed

1 King Bed Partial Oceanfront (Beach House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
Partial ocean view
Sleeps 3
1 King Bed

1 King Bed Pool View (Beach House)

Exceptional

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
City view
Sleeps 3
1 King Bed

2 Queen Beds Partial Ocean View (Beach House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
Partial ocean view
Sleeps 4
2 Queen Beds

Suite Ocean View (Beach House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
Ocean view
Sleeps 3
1 King Bed

Suite Panoramic Ocean Front (Beach House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
Ocean view
Sleeps 3
1 King Bed

1 King Bed Partial Ocean View (Beach House)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

LED TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

1 bedroom
Partial ocean view
Sleeps 3
1 King Bed

Similar properties

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Pool
Spa
Free parking
Free WiFi

$144 nightly

Nov 12 - Nov 13

Total with taxes and fees

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Spa
Free parking
Free WiFi

$351 nightly

Dec 1 - Dec 2

Total with taxes and fees

Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 1 min walk - 0.0 km
Playa del Carmen Main Beach - 2 min walk - 0.2 km
Mamitas Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
Playacar Beach - 14 min walk - 1.3 km

Getting around

Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Airport shuttle (surcharge)

Restaurants

‪Aldea Corazón - ‬1 min walk
‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
‪Porfirio’s - ‬1 min walk
‪Calle 12 - ‬1 min walk
‪Sonora Grill PRIME - ‬1 min walk

About this property

Hyatt Centric Playa del Carmen - Downtown House & Beach House

At Hyatt Centric Playa del Carmen - Downtown House & Beach House, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Quinta Avenida. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Dining choices include 2 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

- 119 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 11:30 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets stay free (dogs only, 1 total, up to 40 lbs per pet)
- Service animals welcome
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Secured covered onsite valet parking (USD 20 per night)
- Onsite parking includes off-street options

Transfers

- Airport shuttle (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
2 restaurants
3 bars/lounges
2 poolside bars
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli

Traveling with children

Lifeguard on site

What to do

On the beach
Shopping
Kayaking nearby
Scuba diving nearby

Working away

Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Wedding services
Porter/bellhop
Free bicycle rentals
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

2 buildings/towers
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
2 outdoor pools
Shopping mall on site
Banquet hall

Accessibility

Elevator
Elevator door width (inches): 45
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 30
Wheelchair-accessible restaurant
Accessible airport shuttle

Room amenities

Be entertained

55-inch LED TV
Premium digital channels

Home comfort

Air conditioning
Ceiling fan
Minibar
Slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding
Free rollaway/extra bed
Travel crib

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Free local calls

Food and drink

Champagne service
Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide

Special features

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

Deposit: USD 300 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Resort fee: USD 37.12 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Beach access
Beach loungers
Beach towels
Fitness/yoga classes
Health club access
In-room coffee
In-room safe
Phone calls (may be limited)

Optional extras

Local cuisine breakfast is offered for an extra charge of approximately USD 25 to 30 for adults, and USD 15 to 20 for children
Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way, maximum occupancy 6)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Covered valet parking costs USD 20 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 008-007-005811/2025

Also known as

Thompson Playa Carmen Hotel

Thompson Playa Carmen

Thompson Playa Carmen Hotel Playa del Carmen

Thompson Playa Carmen Playa del Carmen

Frequently asked questions

Does Hyatt Centric Playa del Carmen - Downtown House & Beach House offer free cancellation for a full refund?

Yes, Hyatt Centric Playa del Carmen - Downtown House & Beach House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yes, there are 2 outdoor pools.

Are pets allowed at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yes, dogs stay free, with a limit of 1 total and maximum weight of 40 lbs per pet. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yes. Valet parking costs USD 20 per night.

Is airport shuttle service offered by Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.

What are the check-in and check-out times at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at Hyatt Centric Playa del Carmen - Downtown House & Beach House and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 3 bars. Hyatt Centric Playa del Carmen - Downtown House & Beach House also has a 24-hour fitness center.

Are there restaurants at or near Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yes, there are 2 onsite restaurants.

What's the area around Hyatt Centric Playa del Carmen - Downtown House & Beach House like?

Hyatt Centric Playa del Carmen - Downtown House & Beach House is a short 4-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Mamitas Beach.