Is there a pool at Anah Suites?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Anah Suites?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per week.

Is parking offered on site at Anah Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Anah Suites?

Yes, an airport shuttle is available. The charge is USD 200 per vehicle one-way.

What are the check-in and check-out times at Anah Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Anah Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at Anah Suites and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade.

What's the area around Anah Suites like?

Anah Suites is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Quinta Avenida. Travelers say this hotel is in a good location.

Anah Suites, Playa del Carmen: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 15, 2022

Very Clean and excellent location.

4/10 Fair

Dec 20, 2024

Good location however the toliets were broken they did fix it, shower head had limited water. The clean up team should properly sanitize the place and disinfect it. They wanted $25 usd to change towels, $60 to change the bed sheets. Very stingy with toliet paper, no dishwashing soap, no paper towel.

Afif, 4-night trip

10/10 Exceptional

Jul 8, 2023

everything was good

JOEL, 1-night trip

8/10 Very good

May 27, 2024

Modern building

Clean modern suite, with excellent linens and bed. Only complaint was no drinking water on arrival in the evening. Needed a fridge too, Playa is very warm.

Brian, 4-night trip

2/10 Poor

Dec 2, 2024

The description was a lie

The apartment was advertised as "individually furnished" and had no furniture at all other than the bed. It was also represented to have a safe, and it did not.

Steven, 5-night trip

10/10 Exceptional

Jun 18, 2023

Violeta was very helpful. Our in room safe didn’t work when we arrived. She sent someone right away and got it fixed for us.

Piera, 4-night trip

6/10 Good

Jul 31, 2022

Beautiful accommodation with ghost like service. Benefits like 50 percent off of transport, late check out I had to either fight for or they said it was not available. Internet is terrible, building has no soul. The actual suite is lovely. But if you require any service, you are on your own.

Viveca, 4-night trip

6/10 Good

Feb 24, 2024

Hard to find the place but the location is good

Beware that the address is wrong on Google maps. It took 30 minutes to find this place. Location is great, room was very large and spacious. Had a safe and lots of towels. Cost was very cheap for the night. The place is very noisy, the bathroom door to outside had a crack so we could hear all the street noises. Only one roll of toilet paper in the washroom, other washroom didn’t have any. Overall this place is very basic but the price is good. There was a pool but we didn’t get time to use it. There is staff at the front desk which was helpful. I’m glad I only stayed on quick night here.

1-night trip

6/10 Good

Aug 14, 2024

Although the condo unit (204 and 204B) looks nice and is a very good size, it’s located facing the street (Avenida 20) and therefore is a very noisy unit. That avenue is quite busy and loud vehicles pass on it constantly (especially since the building is located next to the ADO bus station). I do not recommend that unit if you want a relaxing night and if you are not a deep sleeper. The door lock inside the condo does not lock the door so use the key to lock the deadlock from the inside if you want to lock the door at night. Other units in the building are rented to longer term tenants and there is always a person at the front desk to manage the ins and outs of the building. No unregistered visitors permitted after 10pm which is great. Coffee pot was broken. Floors were very dirty (porous tile is hard to clean) so keep your shoes or flip flops on. No AC in the bathroom of unit 204B because the shower has a shuttered window with no glass. We had to buy or own garbage bags, dish soap and toilet paper as it is more of an airbnb unit. Missing a few kitchen items that would be very useful such as a can opener and toaster.

Jacinthe, 12-night trip

8/10 Very good

Jan 22, 2024

We were placed in a connecting room of an apartment. There was a door in the room that seperated us from our neighbors which was so uncomfortable and awkward. The walls are so thin we heard all of their conversations. The hotel does not provide basic essentials such as a blow dryer, in room safe, cups, and toilet paper which you have to get on your own. The water pressure of the toilet is weak and lets you flush once every 30min or so. The property does not give you anything for your money except a bed to sleep in. I find that cheaper motels/ hotels worldwide offer more than this hotel when it comes to the basics. All types of cleaning services including clean towels, and sheets are extra so if you're staying 5/7 days it's not worth it to stay here. You can get a little more for your money by staying somewhere else. Overall it was an ok experience this was our first time not doing all inclusive and would not come back to this particular property. The good thing about the hotel is that it is not too far from 5th Ave. The rooftop pool is nice with a good view, and they keep the grounds clean. Also the staff is very nice :) Bare in mind they do not take credit card deposits but ask for 300USD cash on arrival, this makes it inconvenient for converting back and forth if you do not live in the US.

Natasa, 5-night trip

6/10 Good

Jan 29, 2023

Toilet issues and bugs

It started off bad… I arranged with Jose the point of contact for my stay to modify my with me arriving to later. I did ask for any adjustment to the prepaid reservation. After I explained to Jose that I wanted him to know I would be coming, but later by two days. He told me, alright but I needed to inform Hotel.com. When I told it was already changed at the property with Jose. Hotel.com with a very thick Indian accent insisting I needed to allow the “normal process” to work to get a refund. I shared I wasn’t trying to get an adjustment, he added I need to put a $350.00 charge on the card we have on file. He wasn’t understanding me, but made plain I get my money back. I challenged his thoughts of charging me 350.00 to get back $230.00 back. He went on to say this is the normal process I would get my $350 waved. 48 hours late I received a email stating I would lose the $580.00, sorry. The property has issue with there two stage toilets. The toilet plugged/stopped up for 12 hours with crap. After It was cleared the weak flush power restored; worked for liquid and small amounts toilet paper. I told Jose I would use the public toilet on the 6 floor. My room was 101. I kept discovering small ants in all parts of the unit, but the bed was a regular spot. I was just killing them until I discovered bites on me. I sent videos to Jose of a couple ants on the bed. He dispatch a woman from housekeeping with a can of Raid. She sprayed around the edges of the bed left The can

Richard, 6-night trip

10/10 Exceptional

Apr 23, 2025

Le concierge Eric a été d'une grande aide, nous avons qu'il soit disponible.

Ospa, 4-night trip

10/10 Exceptional

Apr 22, 2025

Todo perfecto muchas gracias

Claudia, 2-night trip

10/10 Exceptional

Apr 17, 2025

Todo excelente

Juan Jose, 4-night trip

10/10 Exceptional

Apr 12, 2025

Todo bien

Anniko Cristina, 1-night trip

4/10 Fair

Apr 7, 2025

The room wasn't at all like the pictures and had the minimal equipment. A bed, AC,Light, not even a small fridge.Really different from the descriptions

romain, 1-night trip

2/10 Poor

Mar 11, 2025

Just bad

Bruce, 1-night trip

6/10 Good

Feb 20, 2025

Poor management

The description states deluxe room. Its a bed with a bathroom, more like a standard room, but there is no safe in the room The problem with the company that manages them is that there is no communication, even the reception staff stated this, they werre suppose to send me the code to the door on the day of arrival myself and the reception staff were trying to contact the management agency to try to getthe code to the door this was after travelling for 18hrs, so was not best pleased with the management agency

John, 1-night trip

4/10 Fair

Feb 11, 2025

Propre bien placé mais pas insonorisé du tout

Hôtel bien placé, propre au niveau de la chambre (nous n’avons pas été à la piscine). Discussion par Whatsapp pour le check-in et le check-out en dehors des horaires de la réception impeccable. Mais pas de sèche-cheveux, pas de bouteille d’eau à l’arrivée, la chambre et la salle de bains font très vides. Mais le vrai problème réside dans l’insonorisation de la chambre qui est totalement inexistante ! Vous vivez avec vos voisins. Du jamais vu et pourtant j’en ai fais des hôtels. Je pense sincèrement qu’il n’y a aucune isolation dans les murs.

Julien, 2-night trip

4/10 Fair

Jan 21, 2025

Condo 201 Not easy to reach the management for the internet that not work no internet 7 of 9 days rentals and compensation for that ....300 $ for personnal internet use ...and no ways to find an agrement .. charge for dirty towels , lack of équipements for kitchen , no broom ...3 plate for a 4 persons rental etc ...

6/10 Good

Jan 13, 2025

The property was ok however, the apartment was not entirely clean. I was asked for a deposit as I was given the keys. I was questioned about some stains that were found on the bed spread. The pots in the kitchen were dirty and scratched. What I did like was that the location was perfect and walkable.

Perlita, 8-night trip

10/10 Exceptional

Jan 13, 2025

Bonito lugar

Cerca a la 5ta y fácil acceso, buena ubicación y fácil de llegar, bonito lugar

Oscar Alejandro, 2-night trip

2/10 Poor

Dec 21, 2024

Avoid at All Costs—Health Hazard and Scam Central This is the worst place I’ve stayed in 30 years of traveling to 50 countries. The location is misleading—the actual building isn’t where it’s listed on Google Maps. We were stuck in 201N, directly above a noisy street where trucks and buses kept us awake all night. The mattress was as comfortable as a slab of concrete. The bathroom is a mold-infested disaster, with black mold everywhere. I left with an ear infection from sleeping on their filthy bed, and I’m still dealing with hearing loss and ringing in my ears. The kitchen is unusable—no appliances, no utensils, and filth everywhere. Clean towels or sheets? Only if you pay $60, and the “complimentary cleaning” doesn’t actually clean anything. Worse, they rummaged through my partner’s purse and left fresh bloodstains on the floor. The plumbing is horrendous—showers barely trickle water, and the toilets don’t flush. When you complain, they hand you a plunger and walk away. To top it off, the concierge confirmed they had my laptop charger but refused to answer calls or messages when my driver arrived to pick it up. Clearly, they stole it. Avoid this nightmare. It’s unsafe, unsanitary, and staffed by thieves. Stay anywhere else.

Nabil, 5-night trip

4/10 Fair

Nov 29, 2024

Leider nicht zu empfehlen

Leider kann man diese Unterkunft nicht empfehlen. Es sind Eigentumswohnungen die von jedem Eigentümer selbst verwaltet werden. Die Rezeption ist in Wirklichkeit ein Wachdienst. Alles sehr umständlich. Wir hatten ( 2 Personen ) nur zwei große Handtücher und 1 Pooltuch. Es fehlten kleine Handtücher, Toilettenpapier und Küchentücher. Der Herd hat nur eingeschränkt funtioniert. Klimaanlage ließ sich nicht regulieren. D.h. Eiskalt oder Heiss im Zimmer. Abfallentsorgung ( in Mexiko wird Toilettenpapier im Mülleimer entsorgt ) fand innerhalt einer Woche nicht statt. Einziges Plus: Wohnung lag zum Hof und war desahlb ruhig, aber auch dunkel.

Christoph, 5-night trip

4/10 Fair

Nov 14, 2024

Not actually a hotel a services flat.

The place is modern, the rooftop pool is very nice can’t complain, bed is comfortable. Two of the towels had stains, floor was unclean, air conditioning was not cold at all. Oh and there is a school right in front of it with loud bells and kids all day long. Staff at reception were nice, staff responsible for the room less nice and a bit rude and unfriendly.

Oren, 2-night trip

Anah Suites

Choose dates to view prices

Photo gallery for Anah Suites

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

Check availability for these dates

View all photos for 1-Bedroom Apartment

1-Bedroom Apartment

View all photos for 2-Bedroom Apartment Standard

2-Bedroom Apartment Standard

View all photos for Comfort Apartment

Comfort Apartment

Highlights

View all photos for Signature Apartment, 2 Bedrooms, 2 Bathrooms

Signature Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms

Highlights

View all photos for 3-Bedroom Apartment Superior With Street View

3-Bedroom Apartment Superior With Street View

View all photos for Double Room Standard With Street View

Double Room Standard With Street View

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Highlights

Similar properties

Antera Hotel & Residences

Antera Hotel & Residences

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Anah Suites

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

More

Fees & policies

Refundable deposits

Optional extras

Children & extra beds

Pets

Pool, spa, & gym (if applicable)

Policies

Also known as

Frequently asked questions

Is there a pool at Anah Suites?

Are pets allowed at Anah Suites?

Is parking offered on site at Anah Suites?