Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
Beachfront property in Kantenah with spa and beach bar

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active.
VIP Access
$216 nightly
The total price is $261
Jun 24 - Jun 25
Total with taxes and fees

Popular amenities

  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room Deluxe

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Suite Junior

  • 452 sq ft
  • Sleeps 1
  • Free WiFi

Suite Luxury

  • 624 sq ft
  • Sleeps 1
  • Free WiFi

Deluxe Garden View

7.8 out of 10
Good
(49 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite Garden View

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Romance Villa Suite Poolside

  • Garden view
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Deluxe Triple Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Connecting Suite

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 5 min drive - 7.8 km
  • Cenote Cristalino - 5 min drive - 8.1 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Akumal Ecological Center - 6 min drive - 7.5 km
  • Ecopark Kantun Chi - 6 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

  • Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 8 bars/lounges, a free kid's club, and a beach bar. The pool and helpful staff get good marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Scuba-diving lessons
    • Snorkeling
    • Windsurfing

Land activities

    • Fitness facilities
    • Miniature golf
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 7 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Colonial Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Palladium Colonial Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium Colonial Resort & Spa All Inclusive also has 2 swim-up bars, 5 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 4 onsite restaurants.

Does Grand Palladium Colonial Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool areas were nice, clean, and offered a variety of activities and amenities. (25 reviews)
  • The beach was consistently described as beautiful, sandy, and suitable for long walks with clear views and opportunities for snorkeling. (18 reviews)
  • The spa was consistently praised as great, amazing, and incredible by multiple guests. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Family friendly
Buffets
Entertainment
Booking
Drinks

Reviews

Verified

10/10 Exceptional

Nice beach access, great pools, excellent food choices, friendly staff!
Rheanna, 5-night trip
Verified

10/10 Exceptional

The staff were friendly and attentive. Enjoyed our stay.
Michelle, 4-night trip
Verified

10/10 Exceptional

The staff was amazing ester kept our room fully stocked and cleaned. Staff in general was just amazing they made sure you felt like vip all trip. Can’t thank them enough for letting us enjoy our stay at an amazing resort.
John, 4-night trip
Verified

10/10 Exceptional

Nice clean renovated room that was comfortable and well stocked
Ronald, 8-night trip
Verified

10/10 Exceptional

Room was very nice, we had 13 people at the resort for 7 days and we all had a great time, I just needed to remember to do some more walking before we went, you can really get your steps in here, or you can get rides also lol.
Andrew J, 7-night trip
Verified

10/10 Exceptional

Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Cassidy, 5-night trip
Verified

10/10 Exceptional

Very big resort, and the busses will take you anywhere you want to go. Has 3 different vibes, the family/kids pool, the mostly adult pool, and the only adult pool. The drinks were very good, and the food was also really good. I would highly recommend trying the restaurant Helios as it was our favorite. The Italian restaurant Portofino may have been having an off night, because it was not very good and they didn't let you order appetizers???? Quite strange, but overall still a great experience and would highly recommend!!!!
Really good Pina coladas and funky monkeys
Dustin, 2-night trip
Verified

10/10 Exceptional

The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks
TATYANA, 11-night trip
Verified

8/10 Very good

Clean and spacious.
Lawrence, 4-night trip
Verified

10/10 Exceptional

Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It!
Grand Palladium Colonial
Ralph, 6-night trip
Verified

10/10 Exceptional

Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing.
Victor Reynaldo, 6-night trip
Verified

10/10 Exceptional

Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience
This was a beautiful sunshine
Ready for the season
Dolores, 7-night trip
Verified

8/10 Very good

Great resort property and staff. Rooms were clean and public bathrooms were always very clean and well stocked. Food and restaurant selection very good. Juan and Jesus at the Sumptuori restaurant were excellent, friendly, hard working and funny. The Mexican restaurant is very ethentic dining so if your used to Canadian and Americanized Mexican then this is not the restaurant for you. The sports bar is open 24 hours and offers a great atmosphere and good appy style pub snacks. It’s a hidden gem. Omar our concierge was top notch.He consistently amazed us. We were a group of 8 with four rooms. He knew everyone’s sir names and room numbers without us reminding him. It’s so nice to be able to explore the other resorts while staying at Colonial. Thank you.
Mary, 7-night trip
Verified

10/10 Exceptional

The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Juan, 6-night trip
Verified

10/10 Exceptional

I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Aleigha, 4-night trip
Verified

10/10 Exceptional

We had an amazing stay! The resort is very safe, peaceful, and fun. There are many different dining options as well as several buffets. All of the staff were super friendly and treated us well. Our buildings concierges David and Cielo were incredibly helpful during our stay. They were able to answer all of our questions, as well has assisting us with different bookings. There are multiple pools on site and a beach as well. Our room was also very nice and the cleaning crew did an amazing job upkeeping it. There are also many actives and shows to enjoy as well. Thank you so much for making our stay great!
Kayla, 4-night trip
Verified

10/10 Exceptional

The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean.
David Christian, 7-night trip
Verified

6/10 Good

We've been to this resort multiple times over the past 15 years. The staff and resort grounds are excellent! Staff are so friendly and willing to serve. Unfortunately, the hotel services (rooms) are really showing their age. We had guests that did not have hot water for 2 days, a tv that was replaced after three sevice visits, remotes that did not work, a shower faucet that broke off causing water problems. We personally had a water leak from the ceiling that began in our bathroom. We ultimately had to moved from our room at 23:00. I'm not sure we'll return again due to the room issues. Sad, you pay a premium for this resort. They need to dedicate a portion of their revenue into room upgrades, or they will continue to lose long term customers.
Mike, 7-night trip
Verified

10/10 Exceptional

I liked that everyone is very attentive
Enrique, 7-night trip
Verified

10/10 Exceptional

Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend.
Kenneth Gordon, 6-night trip
Verified

10/10 Exceptional

Very clean and staff was very helpful. Food and drinks were good.
Grant, 5-night trip
Verified

10/10 Exceptional

Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours
Jo Allen Uson, 3-night trip
Verified

8/10 Very good

The pool was clean and neat. But it was toooooo deep all over. The children's section was very nice which was where we spent our time. The breakfast could have had more variety and they didn't make the omelets very well. They needed more variety.
Terrence Joseph, 10-night trip
Verified

10/10 Exceptional

The property is so large and beautiful. The food was delicious and there is so many restaurants to choose from. The staff was friendly and I know i will definitely return!
Caroline Esther, 5-night trip
Verified

10/10 Exceptional

Great pool area
karen, 5-night trip