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Hacienda Xcaret

2.5 star property
Hotel with spa, near Playa del Carmen Main Beach

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Photo gallery for Hacienda Xcaret

Outdoor pool - Hacienda Xcaret (Playa del Carmen)
Property grounds - Hacienda Xcaret (Playa del Carmen)
Property grounds - Hacienda Xcaret (Playa del Carmen)
Property grounds - Hacienda Xcaret (Playa del Carmen)
Property grounds - Hacienda Xcaret (Playa del Carmen)
When you stay at Hacienda Xcaret, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
$129 nightly
The total price is $159
Jan 12 - Jan 13, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Studio Suite, 1 King Bed, Pool View

Deluxe Studio Suite, 1 King Bed, Pool View | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio Suite, 1 King Bed, Pool View

Highlights

Patio
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Garden View

Deluxe Studio, 1 King Bed with Sofa bed, Garden View | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Garden View

Highlights

Patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Double Room

Highlights

Furnished patio
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed

Deluxe Studio Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | Premium bedding, down comforters, minibar, blackout drapes

Standard Room, Pool View

Highlights

Deck/patio
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hotel Indigo Playa Del Carmen by IHG
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
$178 nightly
The price is $218
Jan 11 - Jan 12, 2026
Total with taxes and fees
Hotel Indigo Playa Del Carmen by IHG
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About the neighborhood

Map
Frac. 1, Lote 13 claro, Playa del Carmen, QROO, 77730

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Tulum Intl. Airport (TQO) - 90 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪El Árbol de la Diez - ‬4 min walk
  • ‪Logia Café - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Tapas Restaurante - ‬3 min walk
  • ‪Sushi Ken - ‬4 min walk

About this property

Hacienda Xcaret

When you stay at Hacienda Xcaret, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
    • Free offsite parking within 3 ft
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Chef

More

  • Housekeeping on request
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Terasu Riviera Maya. Services include massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Is there a pool at Hacienda Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at Hacienda Xcaret?

Sorry, pets aren't allowed.

Is parking offered on site at Hacienda Xcaret?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hacienda Xcaret?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hacienda Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.

What is there to do at Hacienda Xcaret and nearby?

Hacienda Xcaret has a spa and an outdoor pool, as well as a garden.

What's the area around Hacienda Xcaret like?

Hacienda Xcaret is a short 8-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida.

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Reviews

9.6

Exceptional