Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Kantenah beachfront property with 3 restaurants and spa

Choose dates to view prices

Grand Palladium Kantenah Resort & Spa All Inclusive is an upscale haven near Puerto Aventuras Marina, with a private beach and sun loungers perfect for soaking up the Caribbean vibes. Treat yourself to a rejuvenating body treatment at Zentropia spa or enjoy Mexican cuisine at one of the 14 on-site restaurants.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
$401 nightly
The total price is $485
Mar 21 - Mar 22
Total with taxes and fees

Why we love this property

Private beach paradise
This all-inclusive resort sits on a pristine white sand beach. Kayak, windsurf, or play beach volleyball by day. Unwind with a beachside massage later.
Spa bliss
A full-service spa offers daily facials and massages in unique spaces. Guests rejuvenate in hot tubs, sauna, and steam room after Pilates classes.
Gourmet paradise
Mexican cuisine takes center stage at the restaurant. A cafe, bar, and 10 other dining venues create culinary bliss. Free buffet breakfast starts each morning.

Room options

Available filters for rooms
Showing 49 of 49 rooms

Junior Suite Garden View

8.4 out of 10
Very good
(60 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1

Suite Junior with View

  • 452 sq ft
  • Sleeps 1

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2

Suite Junior with View

  • 452 sq ft
  • Sleeps 2

Suite Luxury with View

  • 624 sq ft
  • Sleeps 2

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

Room Deluxe with View

  • 398 sq ft
  • Sleeps 4

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

Junior Suite Single Use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite Superior with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed - double
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 2

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 1

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 3

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4

Family Junior Suite Garden View

  • Sleeps 3

Family Junior Suite Swim-up

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Family Selection Suite Beachside

  • Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3

Family Selection Suite Beachfront

  • Sleeps 3

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About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 4 min drive - 7.5 km
  • Cenote Cristalino - 5 min drive - 7.8 km
  • Akumal Beach - 5 min drive - 7.5 km
  • Ecopark Kantun Chi - 5 min drive - 8.5 km
  • Akumal Ecological Center - 5 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬8 min drive
  • ‪Arrecifes - ‬5 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Putting you within a 10-minute drive of Puerto Aventuras Marina, Grand Palladium Kantenah Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 bars/lounges, a beach bar, and a fitness center. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Bowling alley
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Bowling alley
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 11 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium Kantenah Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium Kantenah Resort & Spa All Inclusive also has 2 swim-up bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 3 onsite restaurants.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

9.6

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were well-designed, clean, and had plenty of space, with great service and activities for kids and adults. (60 reviews)
  • The beach was beautiful, clean, and had plenty of comfortable chairs, making it a perfect spot for relaxation. (39 reviews)
  • The spa offered a variety of treatments, including hydrotherapy and massages, with some reviewers finding them to be fabulous. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Food
Service staff
Beach
Restaurant
Buffets
Booking
Drinks
Children
Family friendly

Reviews

10/10 Exceptional

Clean resort, comfy beds, friendly staff, food was great overall, favorite means were the steakhouse and the Italian restaurants.
Dianna, 7-night trip

8/10 Very good

Great Resort. Happy to stay here.
Lei, 4-night trip

10/10 Exceptional

Would definitely come back! Was an amazing resort
Tessa, 9-night trip

10/10 Exceptional

Everything was perfect, great hotel and food , personal very professional
Leonel Baca, 5-night trip

10/10 Exceptional

excelent resort
Alex samuel, 5-night trip

6/10 Good

I would like to thank Karen and Edmundo our stay very pleasant and happy.
Johnny Abou, 6-night trip

6/10 Good

We have stay
Eric, 5-night trip

10/10 Exceptional

Rooms very nice and clean. Butlers respond very quickly. Pools and beach very nice …
Pamela, 4-night trip

10/10 Exceptional

Perfect for family vacation
Ashi, 6-night trip

10/10 Exceptional

Beautiful grounds. Restaurants were ok. No nightlife ir real fun for teens or young adults. Staff was nice
esther antonieta dora, 5-night trip

10/10 Exceptional

Great resort!
Tomasz, 7-night trip

10/10 Exceptional

Pool and Food was great, great shows for the kids. We loved it! Thank you.
Izabela, 5-night trip

10/10 Exceptional

Our family stayed for 7 days and had a great time. The family selection is definitely worth it!
Muhammed, 7-night trip

10/10 Exceptional

Lovely hotel and staff. Looking forward to coming back to our future trips.
JOSE, 4-night trip

8/10 Very good

Nice hotel
JAVIER DI, 7-night trip

10/10 Exceptional

Amazing staff , amazing food , service was excellent, everywhere was always clean , transportation was quick to get around the resort.
Shirley, 3-night trip

10/10 Exceptional

Everything was spectacular.
Theressia A, 4-night trip

10/10 Exceptional

Beautiful property and friendly staff
christopher david, 7-night trip

10/10 Exceptional

All staff was amazing, friendly and service forward. Nice large open property
Jeremy Wayne, 10-night trip

10/10 Exceptional

Beautiful Resort. Family friendly and great food.
Brisa, 7-night trip

10/10 Exceptional

Wonderdul family vacation. Everything was top notch. Bring bug spray!
Steffanie, 5-night trip

10/10 Exceptional

I really enjoyed our stay at this nice resort. The staff were very kind and wonderful throughout our entire stay.
Gabrielle, 3-night trip

8/10 Very good

We had a great time at this resort. My kids enjoyed everything, especially the swim-up pool.
Sherry, 5-night trip

10/10 Exceptional

Fabulous experience...nice and clean...great staff...great dining options...lots to do highly Recommended!!!
Bryan J, 4-night trip

10/10 Exceptional

nice hotel
Arnaldo Coello, 1-night trip