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Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

Unwind at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive, a tranquil oasis nestled on the beach. Soak up the sun on loungers or indulge in rejuvenating spa treatments and yoga classes. With eight restaurants offering Mediterranean cuisine, a coffee shop, and shopping on site, this luxury resort has everything you need to relax.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$432 nightly
The total price is $527
Aug 23 - Aug 24
Total with taxes and fees

Why we love this property

Oceanfront bliss
A dreamy white sand beach awaits guests at this all-inclusive escape. Beach cabanas, loungers, and volleyball offer both relaxation and fun.
Work and play paradise
Located in a shopping and entertainment district, this property features a business center with meeting rooms. Relax at the spa, bar, or beachfront.
Fine dining options
Discover 8 restaurants and a cafe with Mexican and Mediterranean cuisine. Dine with garden, pool, or ocean views. Free cooked-to-order breakfast awaits.

Room options

Available filters for rooms
Showing 20 of 20 rooms

Premium King Room with Partial Ocean View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Ocean Front Premium King Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the ocean.

Ocean Front Premium King Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Ocean Front Premium King Room with Terrace

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a balcony with a view of the city.

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(44 reviews)
  • Garden view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

A modern hotel room with two beds, a large window, a flat-screen TV, and a dining area.

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.4 out of 10
Exceptional
(24 reviews)
  • Garden view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the ocean.

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.6 out of 10
Exceptional
(45 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

A hotel room with a large TV, a desk with a lamp, two beds, a view of the ocean, and a painting on the wall.

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.2 out of 10
Very good
(21 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

A hotel room with two beds, a desk, a chair, a TV, and a view of the sea.

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 471 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

A modern hotel room with a large bed, a flat-screen TV, a desk, and a balcony with a view of the ocean.

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(15 reviews)
  • Ocean view
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

A hotel room with a large TV, a desk with a lamp, two beds, a view of the ocean, and a painting on the wall.

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

A modern hotel room with a sofa, a wooden coffee table, a flat-screen TV, and a bed.

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 641 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view of the ocean.

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.2 out of 10
Very good
(26 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Honey Moon)

A hotel room with a large bed, a chair, a desk, and a painting of a bridge.

Suite (Honey Moon)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Tierra)

A hotel room with a large bed, a TV, a balcony with a view of the sea, and a modern design.

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Viento)

A hotel room with a large bed, a TV, and a view of the ocean.

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 649 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Partial Ocean View

A hotel room with a large bed, a desk, a chair, and a balcony with a view of buildings.

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Partial sea view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 353 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Wellness Aqua)

A hotel room with a large bed, a chair, a desk, and a painting of a bridge.

Suite (Wellness Aqua)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 2,990 reviews
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About the neighborhood

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 6 min walk - 0.6 km
  • Kukulcan Plaza Shopping Mall - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 151 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Taco y Tequila - ‬6 min walk
  • ‪Duna Pool Bar - ‬4 min walk
  • ‪Hooters - ‬6 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

  • At Live Aqua Cancun - Adults Only - All-Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 5-minute walk of La Isla Shopping Mall. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and hydrotherapy. SIE7E, one of 8 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 5 bars/lounges, a nightclub, and a beach bar. The pool and room service get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball
    • Tennis rackets

Lessons/classes/games

    • Bartending
    • Cooking
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 371 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–noon
  • 8 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Archery
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Golfing nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (14564 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • 7 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 55
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Uses some LED lighting
  • Recycling
  • Restaurant dining guide

Special features

Spa

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

SIE7E - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
AZUR - This poolside theme restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
MB - This fine-dining restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hidden Garden - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Varenna - This poolside bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.90 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

Does Live Aqua Cancun - Adults Only - All-Inclusive offer free cancellation for a full refund?

Yes, Live Aqua Cancun - Adults Only - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, there are 7 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Live Aqua Cancun - Adults Only - All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Live Aqua Cancun - Adults Only - All-Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Live Aqua Cancun - Adults Only - All-Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. Live Aqua Cancun - Adults Only - All-Inclusive also has 5 bars, a nightclub, and a sauna, as well as a steam room, beach cabanas, and a garden.

Are there restaurants at or near Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, there are 8 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.

Does Live Aqua Cancun - Adults Only - All-Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Live Aqua Cancun - Adults Only - All-Inclusive like?

Live Aqua Cancun - Adults Only - All-Inclusive is located on the waterfront in Zona Hotelera, a short 4-minute walk from La Isla Shopping Mall and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say the area is walkable and good for shopping.

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Reviews

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at Live Aqua offers excellent food with a variety of options, including delicious breakfast, lunch, and dinner. (302 reviews)
  • The pool area at this resort offers a variety of pools, cabanas, and amenities that provide a relaxing and enjoyable experience. (170 reviews)
  • The beach at this property offers stunning views, a shallow and fun area for swimming, and a peaceful atmosphere. (137 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Drinks
View
Trip
Location
Breakfast

Reviews

Verified

10/10 Exceptional

My vacation was great! Staff was always super nice, pools are great, beach was beautiful. I loved it. Will definitely recommend it to my friends and go back!
Priscilla, 5-night trip
Verified

10/10 Exceptional

Enjoyable stay, gracious staff, food was delicious.
Adam, 1-night trip
Verified

10/10 Exceptional

Friendly and welcoming staff, beautiful grounds, amazing pools and delicious food.
Amy, 9-night trip
Verified

10/10 Exceptional

We enjoyed a convenient location, excellent atmosphere, friendly staff, good amenities, good food, entertainment by the poolside and good beaches on and surrounding the resort.
Frank Devendra, 7-night trip
Verified

10/10 Exceptional

From the staff to the food, everything about this resort was amazing.
Lynda, 5-night trip
Verified

10/10 Exceptional

Everything about this place was great. Food was awesome and the staff were excellent
Thomas, 3-night trip
Verified

10/10 Exceptional

This resort is always Awesome. Staff is very friendly and go out of their way to help you. Rooms are clean and the service was great we asked for more hangers and they were there in less than 3 min. Food was delicious and lots to offer.
Larry, 7-night trip
Verified

10/10 Exceptional

Beautiful resort! Great amenities, well appointed rooms and good location. Very adult vibes and the food was exceptional. We loved all of the little extras like the beach bag and flip flops. Will definitely recommend to couples.
Tiesha, 2-night trip
Verified

10/10 Exceptional

Great food Beautiful beach
erica, 1-night trip
Verified

10/10 Exceptional

Beautiful property, excellent staff, heated pools, good food, nice spa, gorgeous beach,
Mary, 3-night trip
Verified

10/10 Exceptional

Stay at live aqua was great as always the weather was perfect and the staff and amenities was great.
Joshua, 4-night trip
Verified

8/10 Very good

Our second visit to Aqua Live. As in the first time the property and staff are first class: beautiful room and genuinely friendly and attentive staff no matter their job. They maintain the beaches in excellent condition even when fighting against sargasso, which unfortunately is a natural phenomenon that cannot be avoided. However, I believe the food this time was lacking and it was hit or miss. That’s the reason why they did not get an “Excellent” rating all around. Nevertheless, we hope to return and hope they act on this feedback.
Cesar, 5-night trip
Verified

10/10 Exceptional

This was our second time staying at Live Aqua Cancún and it did not disappoint! We loved the poolside entertainment and activities
Sheralynn, 4-night trip
Verified

10/10 Exceptional

This was our second trip here. Everything was amazing! The service is over the top and the food is delicious!! 😎☀️
Theresa, 7-night trip
Verified

10/10 Exceptional

10/10 all around. We LOVED this resort. We will be back. Everything was amazing, especially your wonderful staff.
Lynn, 3-night trip
Verified

10/10 Exceptional

The staff at Live Aqua Cancun is amazing! Everyone is helpful, friendly, and always have a warm smile. They try to make every guest feel like they are a V.I.P. Love this place.
Edward Theodore, 10-night trip
Verified

10/10 Exceptional

This is the second time we’ve been to this resort and I couldn’t recommend it more. The food, staff, amenities, and overall property are great. Only tip would be to either book poolside cabanas in advance or commit to waking up really early to secure loungers by the pool as they fill up quickly.
Natasha, 3-night trip
Verified

10/10 Exceptional

THIS PROPERTY IS FABULOUS! THE STAFF WAS ALWAYS FRIENDLY AND HELPFUL. THS SPA WAS A GREAT TREAT! SHOUT OUT TO MERCEDES MY MASSAGE THERAPIST!!!! WILL DEF BE GOING BACK!
John, 3-night trip
Verified

10/10 Exceptional

Great stay!!! Room service top notch!!! Staff was amazing!!!! Great food and restaurants and staff all around the resort!
Kim, 5-night trip
Verified

10/10 Exceptional

That staff was very attentive and friendly.
David, 4-night trip
Verified

10/10 Exceptional

The entire resort is immaculate. The staff were super friendly, courteous (everyone says "hola" as they pass) and efficient. The staff activity team
Christine Lee, 5-night trip
Verified

10/10 Exceptional

Everything was good
Manuel, 1-night trip
Verified

10/10 Exceptional

Excellent customer service. The staff was always so friendly and accommodating. The rooms were cleaned and organized. The food was good as well. The hotel is in a great location. My friends and I had an amazing trip and we will come back.
Gabriela, 4-night trip
Verified

10/10 Exceptional

Beautiful resort! Great service and food!
Jocelyne Olive, 7-night trip
Verified

10/10 Exceptional

The staff were amazing, particularly our butler, Maggie, El Adio, and the bartender Fernando! He was amazing and we even moved to one of the pools when he went from the inside bar to the pool swim up! Absolutely amazing, friendly and we definitely need to go back!
Kaytie, 5-night trip