Adhara Hacienda Cancun is the perfect getaway, with a swim-up bar and El Alhena restaurant offering delicious breakfast, lunch, and dinner options. Unwind in the garden or by one of two pools while kids enjoy the playground; connect to free WiFi for endless entertainment.
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
What's nearby
Mercado 23 - 8 min walk - 0.7 km
Benito Juarez Municipal Building - 11 min walk - 1.0 km
Las Palapas Park - 13 min walk - 1.1 km
Plaza 28 - 4 min drive - 2.1 km
Plaza Las Americas - 5 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 6 min walk
El Paisano Del 23 - 8 min walk
La Suegra - 8 min walk
Taqueria Coapeñitos - 3 min walk
Subway - 9 min walk
About this property
Adhara Hacienda Cancun
Adhara Hacienda Cancun puts you in a great location, within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch, and dinner. A poolside bar, a 24-hour health club, and a fitness center are other highlights. Fellow travelers love the pool and helpful staff.
At a glance
DONE
Hotel size
174 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Children's menu
What to do
Beach nearby
Golfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
16-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun
Frequently asked questions
Does Adhara Hacienda Cancun offer free cancellation for a full refund?
Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Adhara Hacienda Cancun?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Adhara Hacienda Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Adhara Hacienda Cancun?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Adhara Hacienda Cancun?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Adhara Hacienda Cancun?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Adhara Hacienda Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.
What is there to do at Adhara Hacienda Cancun and nearby?
Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Adhara Hacienda Cancun?
Yes, El Alhena offers poolside dining.
What's the area around Adhara Hacienda Cancun like?
Adhara Hacienda Cancun is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 13 minutes' walk from Las Palapas Park.
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Reviews
Adhara Hacienda Cancun Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent, with many guests praising its quality, variety, and freshness. (34 reviews)
The pool was consistently described as clean, nice, and great, with many guests enjoying the pool area and swim-up bar. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Restaurant
Food
Location
Beach
Family friendly
Refrigerator
Patios
Reviews
Verified
10/10 Exceptional
Jan 10, 2026
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
John
John, 2-night trip
Verified
6/10 Good
Feb 27, 2026
The room was okay, nice pool area, breakfast could have been better
Shannon
Shannon, 1-night trip
Verified
8/10 Very good
Feb 14, 2026
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Nilakantan
Nilakantan, 5-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Staff was very helpful and friendly.
Esperanza
Esperanza, 10-night trip
Verified
10/10 Exceptional
Mar 2, 2026
All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!
Bernard
Bernard, 4-night trip
Verified
10/10 Exceptional
Jan 27, 2026
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Daniel
Daniel, 7-night trip
Verified
8/10 Very good
Apr 8, 2026
I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.
Paul
Paul, 8-night trip
Verified
8/10 Very good
Feb 2, 2026
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Damian
Damian, 2-night trip
Verified
8/10 Very good
Nov 2, 2025
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Tim
Tim, 5-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Staff were very friendly and helpful.
Roberto
Roberto, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Staff was super kind and helpful.
Roberto
Roberto, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.
mike
mike, 1-night trip
Verified
8/10 Very good
Dec 26, 2025
The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
angela
angela, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
There was 6 of us travelling, two older teens and finding a comfortable room for all of us has always been a struggle. Especially during spring break and where prices are already super inflated!
We stayed in the suite and it completely surpassed our expectations! Lots of room, two bathrooms and a little kitchen area,it was like the older boys had their own apartment within our apartment!
The grounds are clean and the pool area is great!
The area is very safe and walkable with great markets, supermarkets and places to grab food. Just be careful where you step especially in the dark as the sidewalks have lots of holes in them at times.
Also super close to bus station if your planning to do other trips. Staff is helpful, there is free shuttle to the best beach in the hotel zone and the shuttle they can arrange to the airport is reasonable also.
We would definitely stay here again!
Natasha
Natasha, 4-night trip
Verified
10/10 Exceptional
Jan 21, 2025
Hotel very clean, staff really pleasant.
Serafin
Serafin, 3-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.
Valerie Hope
Valerie Hope, 7-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Very nice and clean. All the staff super friendly.
Roberto
Roberto, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stefan
Stefan, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2024
Nice staff, loved the firm mattresses and fantastic breakfasts
Mohammad
Mohammad, 3-night trip
Verified
10/10 Exceptional
Jul 22, 2025
The staffs are very nice
Ka Chun
Ka Chun, 6-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.
Hema
Verified
10/10 Exceptional
Nov 2, 2024
Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
Nice place.
Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
solomon
solomon, 4-night trip
Verified
10/10 Exceptional
Jan 19, 2025
We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.