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Ambiance Suites Cancun, Cancun

3 stars
Av. Tulum No. 227 S.M. 20CancunQROO77500Mexico, ‏800-491-6126
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Excellent4.1 / 5
Comfort
Rather comfortable
Value for money
Best value for money
Cleanliness
Clean
Breakfast
Breakfast is average
154See all 154 Hotels.com reviews
From 348 reviewsTripAdvisor Traveller Rating

Ambiance Suites Cancun, Cancun

Hotel Info: 866-539-8117

from $34
  • Standard Room Excecutive Breakfast
  • Super Saver room
  • Super Saver
  • Junior Suite, 2 Double Beds Excecutive Breakfast
  • Master Suite Jetted Tub
  • VIP 2 Bedroom Suite

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking (limited)

Offsite

  • Area shuttle *

Also known as

  • Ambiance Cancun
  • Ambiance Suites Cancun
  • Ambiance Suites Hotel
  • Ambiance Suites Hotel Cancun
  • Ambiance Suites Cancun Hotel
  • Ambience Villa Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Breakage deposit: MXN 500.00 per stay

Optional extras

Rollaway beds are available for an additional charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Ambiance Suites Cancun, Cancun’s small print

Also known as

  • Ambiance Cancun
  • Ambiance Suites Cancun
  • Ambiance Suites Hotel
  • Ambiance Suites Hotel Cancun
  • Ambiance Suites Cancun Hotel
  • Ambience Villa Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Breakage deposit: MXN 500.00 per stay

Optional extras

Rollaway beds are available for an additional charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 154 reviews

Ambiance Suites Cancun, Cancun
Good3.0 / 5
Family
The stay was ok in all but the service can be better, when you dont get the room requested they should inform the client first or at check in.
2 night family trip
Ambiance Suites Cancun, Cancun
Excellent4.0 / 5
Not bad, could use more attention to the details
Overall it was a great stay. I would give it a 5, but there are just too many problems here and there that were not taken care of. So here's the CONS: Many things were broken and not fixed. The shower leaked all over the restroom floor. Also, the shower head was broken. The lights were broken in the room, the fan didn't work, and the curtains were situated in such a way to make it difficult to open. Lots of little things here and there were broken that could've made the difference. They just are no paying attention to the details here. Another problem is the lack of power outlets in the room (serious problem with Mexican hotels). The restaurant in the Hotel was not very good. And the pool is super small. The other major problem is parking. There's only about 8 parking spots TOTAL. Seriously! Its ridiculous. The PROS: The room was big and clean. Bed was okay. It had a good location for being in El Centro. It is relatively close to the Hotel Zone, but right in the middle of El Centro, being close to restaurants and the Mall of the Americas (across the street). Staff is nice.
2 night business trip
Ambiance Suites Cancun, Cancun
Outstanding5.0 / 5
Ambiance great hotel ...great staff
We stayed here as it was close to our Dentist which we both had surgery ... The room was really awesome for what we needed... a suite. No one bothered us we just relaxed and if there was anything we needed just a phone call away with room service. We cannot say enough about this hotel is was all around great!!!
9 night romance trip
Ambiance Suites Cancun, Cancun
Excellent4.0 / 5
Great customer service
We arrived there a little early and they could not check us in. However, at check in time, they upgraded us to a wonderful suite. It made us feel welcome.
1 night romance trip
Ambiance Suites Cancun, Cancun
Outstanding5.0 / 5
Extremly Comfortable
Extremly comfortable. We stayed a week and it exceeded all expectations. Would definitely stay here again!
7 night romance trip

See all reviews

Ambiance Suites Cancun, Cancun

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