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ibis Cancun Centro

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Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets
Lunch and dinner served, Regional cuisine
Shower, hair dryer, towels
Bar (on property)

Overview of ibis Cancun Centro

ibis Cancun Centro

3.0 star property
3-star hotel in Downtown Cancun with restaurant and bar/lounge
7.8 out of 10 Good
7.8/10 Good

1,001 verified guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $46
Price available on 6/22/2023
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 44 min walk
  • Dubai Palace Casino - 2 min drive
  • Plaza Las Americas - 2 min drive
  • Ultramar Ferry Puerto Juárez - 8 min drive
  • Playa Tortugas - 13 min drive
  • Cancun Mall - 8 min drive
  • Langosta Beach - 8 min drive
  • Tortuga Beach - 17 min drive
  • Forum Beach - 22 min drive
  • Cancun Convention Center - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive


  • Starbucks - 8 min walk
  • Cheester - 6 min walk
  • Flor de Lis - 4 min walk
  • Dubai Palace Casino - 5 min walk
  • Hooters - 7 min walk

About this property

ibis Cancun Centro

At ibis Cancun Centro, you'll be 2.3 mi (3.7 km) from Puerto Cancun Marina Town Center and 3.9 mi (6.3 km) from Ultramar Ferry Puerto Juárez. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is 5.3 mi (8.5 km) from Langosta Beach and 5.6 mi (9 km) from Tortuga Beach. Fellow travelers love the overall value and central location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets allowed (dogs only)*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered onsite self parking (MXN 50 per stay)
  • Covered onsite valet parking (MXN 50 per stay)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 179 for adults and MXN 89 for children


  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 300 per pet, per night


  • Covered self parking costs MXN 50 per stay
  • Covered valet parking costs MXN 50 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?
Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Cancun Centro?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Jun 22, 2023 start from $46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Cancun Centro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis Cancun Centro?
Yes, dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay.
Is parking offered on site at ibis Cancun Centro?
Yes. Self parking costs MXN 50 per stay. Valet parking costs MXN 50 per stay.
What are the check-in and check-out times at ibis Cancun Centro?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at ibis Cancun Centro?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.
Are there restaurants at or near ibis Cancun Centro?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around ibis Cancun Centro like?
Ibis Cancun Centro is a short 5-minute walk from Dubai Palace Casino and 6 minutes' walk from Plaza Las Americas. Travelers say the local area is good for shopping and very central.







Staff & service




Property conditions & facilities




4/10 Fair

Jaime, 1-night trip
Verified guest review

8/10 Very Good

2-night trip
Verified guest review

8/10 Very Good

Good location. Room was small for 2 people.
IAN, 10-night trip
Verified guest review

10/10 Exceptional

Miki, 2-night trip
Verified guest review

2/10 Poor

Elias, 5-night trip
Verified guest review

4/10 Fair

I have used IBIS a lot but this property is not acceptable. The humidity smell, you can not reduce or increase the temperature of the AC, they did not put a bottle of water and coffee like other ibis around the world.
Emile, 1-night trip
Verified Expedia guest review

8/10 Very Good

It is centrally located - very nice. It would have been nice if all of the rooms included a small safe and small refrigerator at no extra costs.
Philomena, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet and safe
Silvestre Antonio, 3-night romance trip
Verified Orbitz guest review

6/10 Good

This place is not very clean. The showers are very tiny and the shower head is directly over your head. It’s not one of this nice shower heads, it’s a reg one that is not even in great condition. Rooms are very small, especially if you’re sharing with another person. Some of the staff is polite and helpful but I’d be remiss of me to not mention the other staff who gave me a hard time to check in the first time I tried. It’s a long story but just know that they were not helpful at all and wanted to charge us $80 for checking in early (after already paying the original room price of $76)… told us to wait until 11am to check in without a charge… when we went back after sleeping in our car for a few hours… was then told we needed to pay $30. After negotiating and speaking to a manager… we finally got into our room. I’m the room… most things were broken and/or dirty. Stains on sheets and sitting area, bathroom was terrible. But we were so exhausted at that point that we just had to get some sleep. This place is cheaper than all the other places for a reason. The only good thing I can say is that the location is good and there’s a Walmart Market downstairs next door.
Sara, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The rooms are tiny, the internet did not work when I stayed there and I specifically booked that place thinking the internet would work. The place is not worth the money, can stay at a much nicer hotel in Cancun for less, the breakfast is not good. Friendly staff and good location but that's it.
Yanique, 3-night family trip
Verified Expedia guest review