All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

ibis Cancun Centro, Cancun

3-star3 stars
Av Tulum Y NichupteSupermanzana 11 M2 L3, CancunQROO77504MexicoGreat location! See map

3-star hotel in Downtown Cancun with restaurant, bar/lounge
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Great location
Good internet service
Wellness Area
Wellness & sports facilities could be improved
Pool should be renewed
516See all 516 reviews
From 1,210 reviewsTripAdvisor Traveller Rating

ibis Cancun Centro, Cancun

from $49
  • Standard Room (1 double bed)
  • Standard Room (2 single beds)

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets allowed (dogs only) *

  • 1 per room (up to 7 kg)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 22-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

ibis Cancun Centro, Cancun’s small print

Also known as

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • Ibis Cancun Centro Hotel Cancun


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

Pet deposit: MXN 1000 per stay

Optional extras

Valet parking costs MXN 30.00 per stay

Buffet breakfast is offered for an extra charge of MXN 120 for adults and MXN 60 for children (approximately)

Pets are allowed for an extra charge of MXN 200 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ibis Cancun Centro, Cancun


  • In Downtown Cancun
  • Dubai Palace Casino - 5 min walk
  • Royal Yak Casino and Sports Book - 6 min walk
  • Amerimed Hospital - 6 min walk
  • Malecon Americas Shopping Mall - 7 min walk
  • Plaza Las Americas - 10 min walk
  • Plaza Nichupte Shopping Mall - 10 min walk
  • Hospiten Hospital - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Valet parking (surcharge)

Recent reviews

Good 7.8 From 516 reviews

ibis Cancun Centro, Cancun
A mediocre hotel...
This is a mediocre hotel with a mediocre costumer service. Dirty sheets and dirty room. I really regretted my stayed here.
Carlos, us2 night trip
ibis Cancun Centro, Cancun
good price
great location
Richard, us2 night trip
ibis Cancun Centro, Cancun
Very Good8.0
A simple week long stay
The housekeeping service was good (beds made everyday, towels replenished). It did not seem like they swept which was a bummer since we had a lot of sand from the beach. The front-desk staff was friendly and helpful, especially for hailing a taxi. Good things: -Close to central Cancun (which we like, others who are not comfortable with the language may struggle in this area) -Rooms were clean -Check-in and Check-out were simple and easy The not so good: -No fridge or microwave in our unit (other units have fridges available) -No common toiletries; instead it had a school-style dispenser with an all in one soap for hair & body. -No water for consumption (very common in Mexico) -Shower water pressure was not the greatest (it is just a shower, no tub) Overall we were happy and satisfied for the price of the hotel. Traveling to and from the main Hotel zone (also referred to as the "7" by other reviewers) was simple and only cost us about 150 pesos each way.
Joshua, us6 night trip
ibis Cancun Centro, Cancun
Very Good8.0
Nice business hotel, just could use a few more Amenities, rooms small but ok
Julio, us3 night trip
ibis Cancun Centro, Cancun
Cheaper Alternative
The hotel was clean and the bathroom towels were changed daily. The hotel aesthetics were nice enough and we got a good room. The hotel was located in downtown Cancun, but it was still near the hotel zone. The hotel is located near the casino. The price was much cheaper than the all inclusive hotels in the hotel zone, but the money saved more than paid for our meals and excursions.
Vincent, us7 night trip

See all reviews

ibis Cancun Centro, Cancun

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