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Hotel Hacienda de Castilla, Cancun

3-star3 stars
Calle 17, Sm. 64, Mza. 23Lotes 9 al 14, CancunQROO77524Mexico

3-star hotel in Cancun with outdoor pool, restaurant
  • Free WiFi and free parking
Good3.5 / 5
Value for money
Best value for money
Service
Fantastic service
Location
Location is ok
Amenities
Amenities are not the best
193See all 193 Hotels.com reviews
From 214 reviewsTripAdvisor Traveller Rating

Hotel Hacienda de Castilla, Cancun

from $21
  • Standard Room, 2 Double Beds
Want more choice? Check out our other properties in Cancun.

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests with dietary restrictions or food allergies should contact this property in advance. Contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 20 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Billiards or pool table
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

La Hija de Villa - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Hotel Hacienda de Castilla, Cancun’s small print

Also known as

  • Hacienda de Castilla
  • Hacienda de Castilla Cancun
  • Hotel Hacienda de Castilla
  • Hotel Hacienda de Castilla Cancun

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: MXN 400.00
  • Christmas Eve (24 December) Gala Dinner per child: MXN 350.00 (from 4 to 11 years old)

Optional extras

Breakfast is offered for an extra charge of MXN 75 per person (approximately)

Pets are allowed for an extra charge of MXN 100 per pet, per night

Airport shuttle service is offered for an extra charge of MXN 1000 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Hacienda de Castilla, Cancun

Landmarks

  • In Downtown Cancun
  • Séptimo Día Adventist Church (4-minute walk)
  • Mercado 23 (14-minute walk)
  • Benito Juarez Municipal Building (21-minute walk)
  • Cristo Rey Church (22-minute walk)
  • Las Palapas Park (23-minute walk)
  • Gran Puerto Pier (25-minute walk)
  • Puerto Cancun Golf Course (28-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive
  • Cancun Bus Station ADO 19-min walk
  • Free self parking
  • Airport shuttle (surcharge)

Hotel Hacienda de Castilla, Cancun

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