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Four Points by Sheraton Cancun Centro

4.0 star property
Hotel with 2 restaurants, near Plaza Las Americas

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Photo gallery for Four Points by Sheraton Cancun Centro

Property amenity
Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent
Experience the vibrant spirit of Cancun at Four Points by Sheraton Cancun Centro. Unwind in style with a rooftop terrace, poolside bar, and art gallery on site while savoring international cuisine at one of two restaurants. Guests rave about the helpful staff.

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Parking available
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $111
includes taxes & fees
$88 per night
May 9 - May 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
2 bedrooms
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500

What's nearby

  • Dubai Palace Casino - 12 min walk - 1.0 km
  • Plaza Las Americas - 17 min walk - 1.4 km
  • Plaza 28 - 3 min drive - 3.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.8 km
  • La Isla Shopping Mall - 15 min drive - 15.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Four Points by Sheraton Cancun Centro - ‬1 min walk
  • ‪Costelao - ‬15 min walk
  • ‪Sonora's Meat Cancun - ‬11 min walk
  • ‪La Tranquita - ‬9 min walk
  • ‪The Eatery Bistro & Restaurant - ‬3 min walk

About this property

Four Points by Sheraton Cancun Centro

Four Points by Sheraton Cancun Centro features a rooftop terrace and puts you just a 5-minute drive from Plaza Las Americas and Plaza 28. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Eatery Bistro, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Shopping
  • Ecotours nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (2121 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Sauna
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

The Eatery Bistro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Toastina Sports Bar - This sports bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: MXN 0 per person, per night
  • Resort fee inclusions:
    • Beach towels
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Parking
    • Pool access
    • Self parking

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 350 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Cancun Centro Hotel
Four Points Sheraton Centro Hotel
Four Points Sheraton Cancun Centro
Four Points Sheraton Centro
Four Points by Sheraton Cancun Centro Hotel
Four Points by Sheraton Cancun Centro Cancun
Four Points by Sheraton Cancun Centro Hotel Cancun

Frequently asked questions

Does Four Points by Sheraton Cancun Centro offer free cancellation for a full refund?

Yes, Four Points by Sheraton Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Cancun Centro?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Four Points by Sheraton Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 350 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Four Points by Sheraton Cancun Centro?

Yes. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Four Points by Sheraton Cancun Centro?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Four Points by Sheraton Cancun Centro?

No, this hotel doesn't have a casino, but Dubai Palace Casino (12-min walk) and Royal Yak Casino and Sports Book (14-min walk) are both nearby.

What is there to do at Four Points by Sheraton Cancun Centro and nearby?

Four Points by Sheraton Cancun Centro has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Four Points by Sheraton Cancun Centro?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Four Points by Sheraton Cancun Centro like?

Four Points by Sheraton Cancun Centro is in Downtown Cancun, a short 17-minute walk from Plaza Las Americas and 12 minutes' walk from Dubai Palace Casino.

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Four Points by Sheraton Cancun Centro Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Bed
Location
Restaurant
Bathroom
Shower
Shopping malls
Food
Hospital

What guests liked

  • The pool area was lovely, beautiful, and great, with many reviewers praising its cleanliness and comfort. (11 reviews)
  • The breakfast buffet was delicious and the bar was very good. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay great hotel.
Chris, 2-night trip

10/10 Exceptional

Great hotel & Wonderful staff.
Capri, 2-night trip

8/10 Very good

Its a nice environment
Omowumi, 1-night trip

10/10 Exceptional

Great overnight stay
Samira, 1-night trip

10/10 Exceptional

Great staff and overall amazing stay!
Jonathon, 3-night trip

10/10 Exceptional

Nice hotel, close to the airport and dining options.
enrique, 1-night trip

10/10 Exceptional

Staff is amazing, property would benefit from a little face wash and more dining options.
Maria, 4-night trip

10/10 Exceptional

Very helpful staff and very clean hotel.
Cindy, 7-night trip

10/10 Exceptional

Excellent
MARIE-NOELLE, 11-night trip

8/10 Very good

Convenient location and comfortable room

The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance. Good service at the restaurant (breakfast).
2-night trip

10/10 Exceptional

Good services, nice hotel
Betty, 7-night trip

8/10 Very good

Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.
Vicky, 1-night trip

8/10 Very good

The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future.
Vicky, 3-night trip

10/10 Exceptional

Excellent customer service, beautiful rooms and pool area is wonderful.
Maria, 1-night trip

10/10 Exceptional

Great location at a great price!
Timothy, 4-night trip

10/10 Exceptional

Always enjoy staying here before an early flight out of Cancun.
Cynthia, 1-night trip

10/10 Exceptional

Just a great place to stay, very welcoming, clean and comfortable, very relaxing, great front desk reception, Rodrigo Garcia was fantastic he helped me book some bus tickets for my trip to Chichén Itzá, and had some great local knowledge, which helped with my stay
Paul, 7-night trip

10/10 Exceptional

I enjoyed my stay. The breakfast buffet was delicious and the bar was very good also. The pool was beautiful. The staff were very friendly and gave us a great recommendation for dinner.
Anithra, 4-night trip

8/10 Very good

Great hotel

Excellent and clean hotel. I bit away from the beach, but for 400 pesos you can go to Delfina’s Beach and the hotel zone. Perfect hotel for 1-2 nights. We spend our last two days here before flying back home to Sweden.
2-night trip

8/10 Very good

This property is connected to the Galenia Hospital and this feature was very unique and convenient.
Norman, 3-night trip

8/10 Very good

This hotel is in a good location in Downtown Cancun. I'd just like to point out that Downtown Cancun is different from the Island part of Cancun.
Amaka, 5-night trip

10/10 Exceptional

Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun.
Kelsey, 2-night trip

8/10 Very good

Clean hotel with friendly staff. Connected to hotel.
Jean, 1-night trip

10/10 Exceptional

Excellent choice!

We totally enjoyed the hotel, room and pool area!
Maria, 3-night trip

8/10 Very good

Great Quiet Hotel out of the Hotel Zone

Love this hotel when either just arriving in Cancun or a date night before heading back to the states. The bed & pillows are very comfy. And the roof top pool is great. The only small complaint is the length of time to check in.
Cynthia, 2-night trip