Guests
All properties in Cancun, Quintana Roo, Mexico

Oh! Cancun The Urban Oasis

3.5-star hotel with 3 restaurants, near Plaza Las Americas

  • Free WiFi and free parking
From
$77

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 50
1 / 50Pool
Av. Tulum, esq. Brisa s/n, Col. Centro., Cancun, 77500, QROO, Mexico
8.2.Very Good.
  • The pool area is very relaxing - feng sui-ish. Food is fine. The check in process was…

    Mar 22, 2022

  • Housekeeper kept room clean

    Feb 24, 2022

See all 975 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Transportation options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 62 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown Cancun
  • Plaza Las Americas - 11 min walk
  • Dubai Palace Casino - 18 min walk
  • Puerto Cancun Marina Town Center - 26 min walk
  • Las Plazas Outlet Cancun - 35 min walk
  • Ceviche Square - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard
  • Suite
  • Standard Non-Refundable

What’s around

Landmarks

  • In Downtown Cancun
  • Plaza Las Americas - 11 min walk
  • Dubai Palace Casino - 18 min walk
  • Puerto Cancun Marina Town Center - 26 min walk
  • Las Plazas Outlet Cancun - 35 min walk
  • Ceviche Square - 4 min walk
  • Mercado Ki Huic - 7 min walk
  • PlayCity Casino - 8 min walk
  • Las Palapas Park - 10 min walk
  • Benito Juarez Municipal Building - 10 min walk
  • Royal Yak Casino and Sports Book - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
map
See on map
Av. Tulum, esq. Brisa s/n, Col. Centro., Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Pool umbrellas

Working away

  • Conference space
  • Conference space size (feet) - 417
  • Conference space size (meters) - 39

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria.

The spa is open daily.

Dining

Le Buffet - Onsite restaurant.

Dos Lunas - Onsite restaurant. Open daily.

The White Terrace - Onsite restaurant. Open daily.

The White Terrace - Onsite bar. Open daily.

CHC Sports Bar - Onsite bar. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: USD 1.42 per accommodation, per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a USD 75 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • Oh Urban Oasis Adults Hotel Cancun
  • Oh! The Urban Oasis Adults Only
  • Oh The Urban Oasis Cancun QRO
  • Oh! The Urban Oasis
  • Oh Cancun The Urban Oasis
  • Oh! Cancun The Urban Oasis Hotel
  • Oh! Cancun The Urban Oasis Cancun
  • Oh! Cancun The Urban Oasis Hotel Cancun
  • Oh Urban Oasis Adults Hotel
  • Oh Urban Oasis Adults Cancun
  • Oh Urban Oasis Adults
  • Oh Urban Oasis Hotel Cancun
  • Oh Urban Oasis Hotel
  • Oh Urban Oasis Cancun
  • Oh Urban Oasis
  • Oh! The Urban Oasis Cancun QROO MEX (11517991)

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Oh! Cancun The Urban Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Rolandi's (4-min walk), Irori (5-min walk), and El Poblano (6-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8-min walk) and Royal Yak Casino and Sports Book (14-min walk) are both nearby.
  • Oh! Cancun The Urban Oasis has 2 bars and a spa, as well as an outdoor pool and a fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    It was a great place with great value

    Maria Roxana, 1 night family trip, Feb 20, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I loved my suite, it's view, location to where I was having dental work (walking distance), price, staff, amenities, restaurant, coffee shop, etc.

    Jeffrey D, 8 night trip, Feb 5, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    We have stayed her for years and we love it every time. The staff is wonderful and helpful.

    Jonathan, 13 night romance trip, Jan 27, 2022

    Verified Expedia guest review

  • 2.0.Poor

    Very OLD Hotel!!!

    Dekel, 8 night business trip, Jan 27, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel. Very comfortable. Huge room with 2 bathrooms. Loved the cafe in the hotel. Can't wait to go back!

    Catherine, 1 night romance trip, Jan 11, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Cancun 2022.

    Love it! Best pool area in downtown Cancun.

    Lizbeth, 1 night trip, Jan 4, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Breakfast was unique. We liked their service. All staff was so kind and ready to help always. Specially thanks to Anselmo. .I didn't like their washroom amenities. Other than everything pleased me. I will recommend to my friends and family.

    Mansura, 5 night family trip, Dec 25, 2021

    Verified Expedia guest review

  • 2.0.Poor

    My room didn’t have blanket and when I asked for it they didn’t bring it!

    Leila, 1 night family trip, Dec 25, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The hotel in general was OK, however the first night we stayed the cleaning personnel stained my new dressed pants (70 USD) that I left on top of my luggage with bleach. When I reported this incident, the manager said that they do not use bleach while cleaning, but they even placed my pants on a corner of the room. She claimed that she would have to first start an investigation and she would get back to me the next day... she never did. Bad experience.

    Juan, 3 night family trip, Dec 16, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Room we stayed in was older and the bathroom had a smell to it… which seemed to go away by our third day..so maybe not used lately. The pool was amazing and everything beautifully Christmas decorations. The buffet was terrific with staff that was beyond helpful. I’d stay again as was convenient location and amazing staff.

    Susan, 3 night romance trip, Dec 15, 2021

    Verified Expedia guest review

See all 975 reviews