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Hotel Diva

4-star hotel with restaurant, near San Francisco Museum of Modern Art

  • Free WiFi

Property renovations and closures

  • This property is closed from December 1 2020 to December 31 2021 (dates subject to change).

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7.4.Good.
  • Customer service is great. Shout out to Theo for being energetic, attentive, and greeting…

    Mar 14, 2020

  • The hotel is not that clean like photo. Also, I saw some homeless in side the hotel,…

    Mar 12, 2020

See all 510 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transportation options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 116 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center

What’s around

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 14 min walk
  • Orpheum Theater - 14 min walk
  • San Francisco City Hall - 22 min walk
  • Lombard Street - 28 min walk
This property is closed from December 1 2020 to December 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed
  • Junior Suite, 1 Queen Bed
  • Signature Room, 1 Queen Bed
  • Signature Room, 1 King Bed
  • Signature Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Executive Room
  • Signature Loft
  • Junior Suite - One King Bed
  • Executive Room, 1 King Bed with Sofa bed

Location

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 14 min walk

What’s around

Landmarks

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 14 min walk
  • Orpheum Theater - 14 min walk
  • San Francisco City Hall - 22 min walk
  • Lombard Street - 28 min walk
  • Oracle Park - 30 min walk
  • Exploratorium - 31 min walk
  • Pier 39 - 34 min walk
  • Ghirardelli Square - 36 min walk
  • SHN Curran Theatre - 1 min walk

Getting around

  • San Francisco International Airport (SFO) - 22 min drive
  • Oakland Intl. Airport (OAK) - 29 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • San Francisco Station - 24 min walk
  • 22nd Street Station - 5 min drive
  • Bayshore Station - 9 min drive
  • Powell St & Geary Blvd Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 4 min walk
  • Powell St & Post St Stop - 4 min walk

At a glance

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Up to 75 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 55.00 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1910
  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Colibri Mexican Bistro - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Diva Hotel
  • Hotel Diva San Francisco
  • Hotel Diva Hotel San Francisco
  • Diva San Francisco
  • Hotel Diva
  • Hotel Diva San Francisco
  • Diva Hotel San Francisco
  • Hotel Diva Hotel

Optional extras

Valet parking costs USD 55.00 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Policies

The resort fee will be subject to an additional tax which will be assessed at the property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 33.06 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Diva does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from December 1 2020 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 55.00 per night. RV/bus/truck parking is available.
  • Yes, dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Colibri Mexican Bistro offers Mexican cuisine. Nearby restaurants include Kuleto's (3-min walk), Dojima Ann (3-min walk), and Cesario's (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
7.4.Good.
  • 10.0.Exceptional

    A gem of a hotel

    I love this hotel, it's staff, it's rooms, it's location. I recommend it often to others!

    3 night trip with friends, Mar 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed it was centrally located. The staff was awesome, Carlos, Maggie, and the rest of everyone there.

    Mr.Guzman, 3 night trip, Mar 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    Best thing about Diva hotel is a convenient location. However, reserving a king deluxe room, received a queen bed room instead, also less smaller than in the description on the website. No windows-or I guess matte windows where you can’t see anything-that’s disappointing, it’s downtown of SF, no fresh air in the room.. Bathroom is very small too, the shower needs a renovation. Heating is also very old, was working so loud, so you can hear once you sleep, and it had a bad smell, which is not good for your body. But overall, good staff at the reception.

    Mia, 2 night business trip, Mar 7, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Wonderful stay in San Francisco

    We only stayed one night, but the staff was very friendly and helpful, the room was clean and comfortable, and there's a Starbucks connected to the lobby which was a definite plus for us!

    Amy, 1 night family trip, Mar 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly and helpful staff, especially the front desk. When we were checking in their system was slow but they conversares with us and gave us tips on where to go in the city.

    1 night romance trip, Feb 28, 2020

    Verified Travelocity guest review

  • 2.0.Poor

    Disappointed

    The location of this hotel is really greasy. Service here at the front desk was pretty good, no complaints. But when I was trying to take shower in my room, the water came out of shower head was just weak, it was probably the worst shower I’ve ever had at all the hotels I’ve every stayed. Also, house keeping knocked on our room at 8:30 am was just bazaar. Don’t think I want to stay here again.

    Chia-Wei, 3 night trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Grest location right across the street from the Curran. Funky and modern. Staff was friendly and helpful. Free mimosas and evening champagne. Room is a.bit small but it was expected. Property is older but we love the character of the place.

    1 night trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    purple theme and design my wife loved it. First time ever having a room with 2 levels on it

    Josue, 3 night romance trip, Feb 20, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel was nice and clean, the staff were amazingly friendly and helpful. The rooms were nice, though on the smaller size. The only disturbing thing is that the walls are not well insulated and therefore you hear every sound in the hallway and the upper rooms, in addition to waking up at 5am to the loud loud noise of trash cans being dragged in the back alley of the hotel (where I assume are several restaurants and therefore so many trash cans getting dragged). All in all, our stay was very good and we will use this hotel again

    George, 1 night family trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    I didn't like that i booked there for 4 nights and everytime i entered the hotel the staff acted if i didn't belong there

    4 night romance trip, Feb 17, 2020

    Verified Orbitz guest review

See all 510 reviews