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Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

5 stars
2 New Montgomery StSan FranciscoCA94105United States of America
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
1052See all 1,052 Hotels.com reviews
From 856 reviewsTripAdvisor Traveller Rating

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

from $195
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Suite, 1 King Bed with Sofabed
  • Junior Suite, 1 King Bed
  • Superior Room
  • Room, View (Market Street View)
  • Superior Room
  • Standard Room, 1 King Bed
  • Deluxe Room
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Junior Suite, 2 Double Beds
  • Superior Double Room, 2 Double Beds, Accessible
  • Junior King Suite
  • Superior Room
  • Superior Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Suite
  • Suite, 1 King Bed with Sofabed (Palace)

At a glance

Key facts

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 15.00 lb)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Palace Hotel Luxury Collection
  • Palace Hotel Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Luxury Collection San Francisco
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 59.28-72.96 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 18 and USD 150 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per accommodation, per night

Airport shuttle service is offered for an extra charge of USD 16.00 per person (one way)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 8.00 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 8 per hour (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Number of meeting rooms - 23
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1875
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Court - This restaurant serves breakfast, brunch, and lunch.

Pied Piper Bar - This bar serves light fare only.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco’s small print

Also known as

  • Palace Hotel Luxury Collection
  • Palace Hotel Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Luxury Collection San Francisco
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 59.28-72.96 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 18 and USD 150 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per accommodation, per night

Airport shuttle service is offered for an extra charge of USD 16.00 per person (one way)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 8.00 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 8 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1052 reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Good3.0 / 5
Beautiful, except for the room :(
Very nice lobby, pool area, restaurant and lounge, but was disappointed with our room. When we arrived, the toilet was clogged with *you know what* - splattered everywhere; housekeeping never came up to clean it even after calling and my boyfriend had to fix it himself! The hairdryer was missing from our bathroom and I found four long black hairs on our sink - yuck! The room was also a lot smaller than I expected and really nothing special for the price.
1 night family trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
Classic luxury
We had a wonderful stay at the Palace. Besides the cleaning staff being a little noisy in the mornings we enjoyed our time at the Palace immensely. Favorite amenity: Bidet in the bathroom.
2 night romance trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
Relaxing stay and friendly staff.
We really enjoyed our stay. The room service food was amazing. We ate dinner in our room 2 of 3 nights we were there. The valet and guys are the front door took great care of us. All of the staff was friendly and very accommodating.
3 night family trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
If you can, stay here
If you can stay at The Palace, then do so. Location is A., steps to Montgomery BART station or easy taxi in/out to airport. 5m walk to Ferry Building, 5m walk to Moscone, 5m to Union Sqr. Interiors - the rooms are large, modern yet comfortable and retains the history of building. Foods - the Palace atrium is mind-blower. Great for brunch and breakfaster. The pied piper is one the best bars (and food) in SF. Oh yeah, that have an incredible pool and gym that for some reason they don't advertise.
1 night business trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
It was a beautiful hotel....first time at this hotel. LOVED it!!! Front desk standout: Scott (worked Saturday)....Garden Court Restaurant standout: Brunch food delish!!! Lily/Lillian (served us water/coffee/oj) she was kind, friendly and constantly coming by!!! Two wonderful employees who BOTH went the extra mile to make my mom and I feel special. We stayed the one night (celebrating my mom's 86th birthday)...I wish we had stayed two nights!! Can't say enough,...it is a bit pricey but well worth it!!!! The only downside is the noise of other hotel guests who stayed on our floor (they were there for a xmas holiday party) and were quite loud at 1:30/2:00 a.m. my fault for not calling front desk at the time. Not their fault that loud obnoxious women were standing in the hall instead of going into their room to chitchat (feeling no pain was quite apparent!)
1 night family trip

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Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

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