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Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

5 stars5 stars
2 New Montgomery StSan FranciscoCA94105United States of America
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Excellent4.5 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Vibe
Awesome vibe
1115See all 1,115 Hotels.com reviews
From 901 reviewsTripAdvisor Traveller Rating

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

from $195
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Suite, 1 King Bed with Sofabed
  • Junior Suite, 1 King Bed
  • Superior Room
  • Room, View (Market Street View)
  • Superior Room
  • Standard Room, 1 King Bed
  • Deluxe Room
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Junior Suite, 2 Double Beds
  • Superior Double Room, 2 Double Beds, Accessible
  • Junior King Suite
  • Superior Room
  • Superior Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Suite
  • Suite, 1 King Bed with Sofabed (Palace)

At a glance

Key facts

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 15.00 lb)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Palace Hotel Luxury Collection
  • Palace Hotel Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Luxury Collection San Francisco
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 59.28-72.96 per day with in/out privileges

Rollaway beds are available for USD 55 per night

Breakfast costs between USD 20 and USD 150 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per accommodation, per night

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 8.00 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 8 per hour (rates may vary)

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Number of meeting rooms - 23
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1875
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Court - This restaurant serves breakfast, brunch, and lunch.

Pied Piper Bar - This bar serves light fare only.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco’s small print

Also known as

  • Palace Hotel Luxury Collection
  • Palace Hotel Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Luxury Collection San Francisco
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 59.28-72.96 per day with in/out privileges

Rollaway beds are available for USD 55 per night

Breakfast costs between USD 20 and USD 150 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per accommodation, per night

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 8.00 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 8 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1115 reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
Historic hotel in a great location
Room was in excellent condition. Location is the middle of the financial district. Beautiful lobby and bar
2 night family trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
Beautiful luxury hotel at a fair price
Staff was amazing and accommodating. In room service food was delicious, pool was well maintained. This is everything you want in a luxury hotel.
2 night romance trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Excellent4.0 / 5
Gem of a hotel
Beautiful hotel. A gem in the city. Room was super comfortable. Had a bad experience with awful service the restaurant Pied Piper but shouldn't reflect on hotel.
2 night business trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
Beautiful historic yet modern hotel
This was a mixed business/pleasure trip, and my first time staying at the Palace. It's a beautiful, historic yet modern hotel. The staff is very pleasant, and the rooms are clean and gorgeous. It's located close to shopping, restaurants, and right next to (literally) the BART. They have several restaurants, and I ate at the Pied Piper, which was excellent, if a bit pricey. I also ordered room service, which was also good, though a bit expensive. They offer Ghirardelli hot chocolate, which is a dream. (There is also a Ghirardelli store attached to the hotel.) Bottled water is free (yes, free) through housekeeping, and there is no limit. My room had no views (didn't matter to me at all). The bath has a regular porcelain tub, but a rainhead shower head with a handheld attachment, which is a nice touch. I didn't get a chance to use all the amenities, like the pool. The internet was actually fast, which is rare. Tip: If it's raining, like it did all four days I was there, ask for an umbrella at the concierge desk. They have some.
4 night business trip
Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco
Outstanding5.0 / 5
Needs a mirror
Perfect but for one flaw: no mirror in the room, only in the bath. Suggest closet door as a possible location.
2 night romance trip

See all reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

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