Near the bustling Moscone Convention Center, The Phoenix Hotel is an urban retreat where you can unwind at the outdoor pool or grab a drink at the bar. Enjoy dry cleaning/laundry services and stay connected with in-room WiFi. Previous guests rave about the helpful staff and love spending time by the pool.
Asian Art Museum of San Francisco - 5 min walk - 0.5 km
Bill Graham Civic Auditorium - 6 min walk - 0.6 km
San Francisco City Hall - 6 min walk - 0.6 km
Getting around
San Francisco Intl. Airport (SFO) - 28 min drive
San Carlos, CA (SQL) - 29 min drive
Concord, CA (CCR-Buchanan Field) - 36 min drive
Oakland Intl. Airport (OAK) - 40 min drive
San Francisco Station - 4 min drive
Bayshore Station - 10 min drive
22nd Street Station - 13 min drive
Market St & Larkin St Stop - 9 min walk
Market St & Hyde St Stop - 9 min walk
Market St & 8th St Stop - 9 min walk
Restaurants
Sungho - 3 min walk
Saigon Sandwich - 1 min walk
Philz Coffee - 3 min walk
Hải Ký Mì Gia - 2 min walk
Outta Sight Pizza - 3 min walk
About this property
The Phoenix Hotel
At The Phoenix Hotel, you'll be just a 5-minute drive from Moscone Convention Center and Oracle Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Chambers, which serves dinner. A bar/lounge and a snack bar/deli are other highlights. The pool and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: Market St & Larkin St Stop is 9 minutes and Market St & Hyde St Stop is 9 minutes.
At a glance
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Hotel size
44 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Discount at nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
An outdoor pool
Heated pool
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
Water dispenser
Outdoor furniture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Ceiling fan
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Energy-saving switches
LED light bulbs
Special features
Dining
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 30 for adults, and USD 15 to 30 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Parking
Self parking costs USD 25 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 016235201001
Also known as
Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco
Frequently asked questions
Does The Phoenix Hotel offer free cancellation for a full refund?
Yes, The Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Phoenix Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Phoenix Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Phoenix Hotel?
Yes. Self parking costs USD 25 per night.
What are the check-in and check-out times at The Phoenix Hotel?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at The Phoenix Hotel and nearby?
The Phoenix Hotel has an outdoor pool.
Are there restaurants at or near The Phoenix Hotel?
Yes, Chambers offers pool views and poolside dining.
What's the area around The Phoenix Hotel like?
The Phoenix Hotel is in Downtown San Francisco, a short 9-minute walk from Market St & Larkin St Stop and 15 minutes' walk from Union Square.
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Reviews
The Phoenix Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The pool was great, safe, warm, and perfect for relaxing. (48 reviews)
The property offers convenient and safe in-out parking with some reviewers noting it as a major plus. (22 reviews)
From real guest reviews summarized by AI.
Popular mentions
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Room
Ambience
Restaurant
Neighborhoods
Bar
Parking
Bed
Cities
Lobby
Reviews
Verified
10/10 Exceptional
Mar 17, 2026
Amazing as always!! Heated pool was perfect!!
Jodi
Jodi, 3-night trip
Verified
8/10 Very good
Mar 22, 2026
we liked the heated pool, and the garden around it. The room was not the cleanest, but was kitchy and cute. The bed was comfy.
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Staff was very courteous
April
April, 1-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Staff was super friendly and helpful. Room was perfect. Old school charm
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
Jan 21, 2026
beautiful pool, staff very professional and welcoming, rooms are always beautiful, always a great coming to this hotel even for the price ☺️
Eileen
Eileen, 1-night trip
Verified
8/10 Very good
Apr 21, 2026
Great character hotel. Staff were awesome. The restaurant is under construction - wish we knew this b4. No food on property. Our window wouldn’t close all the way so it was very loud at night cuz right downtown. Prob better for single or couple. Internet is slow and only allows 2x devices. But very central to everything and hotel has nice character vibe
Fawn
Fawn, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Just an awesome place to be staff always amazing pool super warm and parking perfect
Hananiah
Hananiah, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Fun hotel; clean and comfortable!
Kim
Kim, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Great hotel, central location, nice staff.
Antonio
Antonio, 3-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Robert was warm and welcoming and accommodated our request for a 2nd floor room with balcony. Room was spotless, bed was comfortable and room was quiet. Slept like a baby. We are regulars and well be back.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Super helpful and friendly staff. Rooms aren't luxurious, but they are clean, comfortable and stylish. Appreciated ample onsite parking. Fun vibe - We met other guests hanging out in the courtyard. Enjoyed learning about the history of the building.
Molly
Molly, 1-night trip
Verified
8/10 Very good
Nov 14, 2025
Love the pool and the atmosphere
Claudia
Claudia, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
While the neighborhood may look unsettling, once you get inside you'll find an historic gem. Large, clean rooms with updated bathrooms, modern amenities, great connectivity for work, and best of all, a welcoming and always friendly staff. As someone who travels all the time and stays at Hiltons and Marriotts, this place has great character and is safe. Highly recommend!
Mark
Mark, 5-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Loved the on site parking directly in front. The staff was excellent. I really wanted to go in the heated pool. Check in and check out times are absolutely fabulous.
Sarah
Sarah, 2-night trip
Verified
6/10 Good
Mar 11, 2026
Far from being wonderful as described when I booked my stay, room very outdated in all sense of the word, furniture or the lack of it, bathroom old, exposed electrical wiring and switches probably done by handyman and not up to codes, the worst stong smell of mildew all this made me cut my stay short by a day, I had book for 02 left after spending one night, reviews should be more honest unless the definition of "wonderful" has changed without me knowing, very disappointed, staff was friendly, and bed was alright.
ismet
ismet, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Staff was the best. Super friendly and helpful. Accommodations and location were perfect. Would definitely stay here again.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Clean. Personal friendly service.
Scott
Scott, 1-night trip
Verified
8/10 Very good
Nov 15, 2025
Hate to think that it's closing at the end of the year. Great staff and close to so many amazing restaurants and the Grear American Music Hall.
Justin
Justin, 3-night trip
Verified
10/10 Exceptional
Nov 13, 2025
A gem in the Tenderloin. Always friendly staff, clean and comfy bed and a nice courtyard with pool to relax in. Conveniently located to many concert venues.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Great staff, great experience. Way better than expected in every way!
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Excellent customer service, aesthetic fantastic, beautiful details, one of a kind. You have to stay here at least once! Culturally iconic.
Robin
Robin, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
Rooms definitely need some updating. It’s probably an electrical fire waiting to happen. Cool eclectic vibes. It had a cute courtyard and our girls enjoyed the pool.
Amber Jean
Amber Jean, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The people at the Phoenix are great. They are kind and welcoming and friendly. They made our stay better.
Brad
Brad, 1-night trip
Verified
8/10 Very good
Oct 26, 2025
My husband and I stayed here for a day trip. The atmosphere of the hotel is great, and the staff is friendly and accommodating. Wish there was an elevator for my elderly dog.
Claudia
Claudia, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Such a fun one-night staycation at the legendary Phoenix Hotel. Cool sexy room, warm dip in the iconic pool and fun in the courtyard with friends. With the history of the Phoenix and being a local musician, it had a lot of meaning to stay there. I hope someone keeps it going in January!