JW Marriott Cancun Resort & Spa

Choose dates to view prices

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
$286 nightly
The total price is $348
Sep 20 - Sep 21
Total with taxes and fees

Why we love this property

Beach access paradise
Steps from the sand, this resort offers effortless beach enjoyment. Idyllic ocean vistas set the scene for a memorable coastal escape.
Work and play paradise
A beachfront resort mixing business with pleasure. After meetings, guests enjoy spa treatments, tennis, or the swim-up bar.
Foodie's dream getaway
Culinary paradise offering 4 restaurants, 3 bars, and pool views. Savor buffet breakfast, in-room champagne, or intimate private dining with vegan options.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for JW Luxury Suite, 1 King Bed, Junior Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the sea.

JW Luxury Suite, 1 King Bed, Junior Suite

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite, 1 King Bed, 1 Bedroom Suite

A modern hotel room with a large bed, a seating area with a chair, a TV mounted on the wall, and a balcony with curtains.

Caribbean Suite, 1 King Bed, 1 Bedroom Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite, Ocean View

A modern hotel room with a large bed, a seating area with a chair, a TV mounted on the wall, and a balcony with curtains.

Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite, Ocean View

  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, Grand Ocean Front Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Club 91 (2 Adults), Club Level, Grand Ocean Front Suite, 1 King Bed

  • Partial ocean view
  • 1344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

A modern hotel room with a large bed, wooden headboard, bedside tables, a desk, and a lamp.

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

  • Ocean view
  • 2947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(83 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony)

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Premium Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Room

  • Sleeps 3

Room

  • Sleeps 4

View all photos for Premium Room, 1 King Bed, Ocean View (Balcony)

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with chairs, and a view of the outdoors through a large window.

Premium Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with chairs, and a view of the outdoors through a large window.

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(130 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with chairs, and a view of the outdoors through a large window.

Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity
Marriott Cancun Resort
Zona Hotelera
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,000 reviews
$342 nightly
The price is $419
Oct 3 - Oct 4
Total with taxes and fees
Marriott Cancun Resort
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Ballenas Beach - 8 min walk - 0.7 km
  • Aquaworld - 11 min walk - 1.0 km
  • Kukulcan Plaza Shopping Mall - 2 min drive - 1.5 km
  • Oasis Arena - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nebbiolo - ‬6 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk
  • ‪St. Trop - ‬7 min walk
  • ‪Chambao - ‬6 min walk
  • ‪La Madalena - ‬6 min walk

About this property

JW Marriott Cancun Resort & Spa

  • JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

All inclusive details

  • All-inclusive room rates at JW Marriott Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 447 units
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 40.60 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Property Registration Number 002-025-001518/2026

Also known as

Cancun JW

Cancun Marriott JW

Cancun Marriott Resort

JW Cancun

JW Cancun Marriott

JW Marriott Cancun

JW Marriott Cancun Resort

JW Marriott Resort Cancun

Marriott Cancun

Marriott Resort Cancun

Jw Marriott Cancun Hotel Cancun

Cancun Marriott

Cancun Marriott

Jw Marriott Cancun Resort

JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Cancun Resort & Spa?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at JW Marriott Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at JW Marriott Cancun Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by JW Marriott Cancun Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at JW Marriott Cancun Resort & Spa?

No, this resort doesn't have a casino, but PlayCity Casino (22-min drive) and Royal Yak Casino and Sports Book (23-min drive) are both nearby.

What is there to do at JW Marriott Cancun Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Cancun Resort & Spa?

Yes, there are 4 onsite restaurants, featuring pool views.

Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Cancun Resort & Spa like?

JW Marriott Cancun Resort & Spa is a short 9-minute walk from Aquaworld and 19 minutes' walk from Oasis Arena.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

JW Marriott Cancun Resort & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurants offered delicious food and outstanding service. (88 reviews)
  • The pools were great, enjoyable, and a highlight of the stay, with many guests appreciating their cleanliness and beautiful views. (53 reviews)
  • The beach was described as beautiful, lovely, and white sand with excellent access and stunning views. (49 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Family friendly
Amenities

Reviews

Verified review

10/10 Exceptional

Our 6th year at this resort. Always clean, well maintained, great restaurants, great pools and beachfront. Very accessible to tourist and local sites- all you'd want in a resort, but the best part are the people that work there........... kind, sincere, and treat you like welcome family. I come with my teenage children, and have asked them if they would like to stay somewhere else that might have options for them- and they reply, absolutely NOT! This place is like a second home away from home!
Verified review

10/10 Exceptional

The hotel was very nice; Very clean. The staff was friendly and beyond helpful. The restaurants in the hotel were very good! Food was delicious. I definitely plan on staying here again.
Verified review

10/10 Exceptional

Beach view was amazing. Absolutely all staff are welcoming and very nice. The entire hotel is beautiful, clean and well maintained.
Verified review

10/10 Exceptional

Clean room, good service, nice extras, good food, and very secure. The location is excellent
Verified review

10/10 Exceptional

Great rooms! Great service.
Verified review

8/10 Very good

Staff were exceptional and the property is top end but there were significant renovations taking place and I believe this should be declared to guests when booking so they can make an informed choice on whether to stay.
Verified review

10/10 Exceptional

Great Stay to spend a relaxing time
Verified review

10/10 Exceptional

Beautiful resort, club 91 is a great addition. Staff are very professional and respectful, helpful. Gorgeous beach and a beautiful pool.
Verified review

10/10 Exceptional

Entire hotel staff team were excellent and made the stay very special
Verified review

8/10 Very good

Amazing beach, lovely staff, perfect location
Verified review

10/10 Exceptional

Perfect staff, super clean room and hotel, excellent service
Verified review

10/10 Exceptional

Clean room, great shower
Verified review

10/10 Exceptional

Very calm and peaceful
Verified review

10/10 Exceptional

We loved loved our experience at the JW Marriot. High end gorgeously maintained property. Beautiful rooms and friendly staff! The pools were a hit!
Verified review

10/10 Exceptional

This is the most relaxing hotel that we've ever stayed in. The buffet breakfast is outstanding, and the servers are the best we've ever had. We are treated like family here, and that's why we keep coming back here year after year.
Verified review

10/10 Exceptional

Everything was nice and clean
Verified review

10/10 Exceptional

Everything was 1st-class. Concierge staff were extremely helpful with my many questions. The fitness center/gym was equipped above my expectations - very nice equipment. Food at on-site restaurants were good to very good, especially like the Thai and Italian restaurants, Spanish restaurant for breakfast also very good.
Verified review

10/10 Exceptional

What makes this such a great resort is the staff! Everyone is so kind and go out of their way to make you feel welcomed! A big shout out to Carlos at the bell service and Javier at the front security gate. Our suite was very big and had a beautiful view. Highly recommend this resort!
Verified review

10/10 Exceptional

Outstanding customer service, beautiful rooms and grounds. Will definitely stay again.
Verified review

10/10 Exceptional

Everything was top notch! Rooms were clean, staff was friendly and food was great
Verified review

10/10 Exceptional

Outstanding beach, elegant hotel. Nice service. Would easily go again.
Verified review

10/10 Exceptional

The room was Very Clean and the staff is phenomenal. So friendly. Loved this place and will be Back !
Verified review

10/10 Exceptional

It was amazing safe area clean staff friendly
Verified review

10/10 Exceptional

The best hotel safe area and clean beds so comfortable
Verified review

10/10 Exceptional

The staff was very hospitable and professional