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Alila Mayakoba by Hyatt

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Placing you within a 15-minute walk of El Camaleón Mayakoba Golf Course, Alila Mayakoba by Hyatt offers a private beach where you can enjoy beach umbrellas, yoga, and beachside drinks. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages. Serving Mexican cuisine, Chef’s Atelier is one of 4 restaurants. This luxurious resort also features a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$378 nightly
The total price is $450
Sep 1 - Sep 2
Total with taxes and fees

Why we love this property

Beach yoga and more
This resort on a private white sand beach offers snorkeling, kayaking, and yoga. Beach towels, umbrellas, and loungers await by two beach bars.
Work and play paradise
Tackle business goals in five meeting rooms, then indulge at the full-service spa. Beach bars and golf await after conference calls at this resort.
Flavorful dining options
The resort dishes up local and Latin American cuisine. Couples can enjoy private meals, and food fans will delight in vegan, vegetarian, and organic options.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite (Lagoon Area, with Plunge Pool)

View from room

Suite (Lagoon Area, with Plunge Pool)

  • Lagoon view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Lagoon Area)

Premium bedding, minibar (some free items), in-room safe

Room, 2 Double Beds (Lagoon Area)

  • Lagoon view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Lagoon Area)

Premium bedding, minibar (some free items), in-room safe

Room, 1 King Bed (Lagoon Area)

  • Lagoon view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Beach Area, with Plunge Pool)

View from room

Suite (Beach Area, with Plunge Pool)

  • Lagoon view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, minibar (some free items), in-room safe

Room, 2 Double Beds (Beach Area)

  • Lagoon view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Beach Area)

A hotel room with a wooden wardrobe, a small table with a plant, a ladder, and a shelf with bottles and glasses.

Room, 1 King Bed (Beach Area)

  • Lagoon view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Studio, Ocean View (with Plunge Pool)

Signature Studio, Ocean View (with Plunge Pool) | View from room

Signature Studio, Ocean View (with Plunge Pool)

  • Ocean view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, minibar (some free items), in-room safe

Room, 2 Double Beds

  • Lagoon view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar (some free items), in-room safe

Room, 1 King Bed

  • Lagoon view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)

Premium bedding, minibar (some free items), in-room safe

Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)

  • Lagoon view
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Lagoon Area)

View from room

Suite (Lagoon Area)

  • Lagoon view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Lagoon Area with Plunge Pool)

Room, 1 King Bed (Lagoon Area with Plunge Pool) | Premium bedding, minibar (some free items), in-room safe

Room, 1 King Bed (Lagoon Area with Plunge Pool)

  • Lagoon view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (w/ Plunge Pool)

View from room

Suite, Ocean View (w/ Plunge Pool)

  • Ocean view
  • 1107 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Beach Area)

View from room

Suite (Beach Area)

  • Lagoon view
  • 1078 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, minibar (some free items), in-room safe

Room, 1 King Bed, Ocean View

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, minibar (some free items), in-room safe

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Lagoon Skyview, w/ Plunge Pool)

Premium bedding, minibar (some free items), in-room safe

Suite (Lagoon Skyview, w/ Plunge Pool)

  • Lagoon view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Signature Studio, Beachfront (with Plunge Pool)

Premium bedding, minibar (some free items), in-room safe

Signature Studio, Beachfront (with Plunge Pool)

  • Ocean view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Map
Carretera Federal Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 18 min walk - 1.5 km
  • Maroma Beach - 14 min drive - 10.9 km
  • Quinta Avenida - 15 min drive - 10.9 km
  • Mamitas Beach - 15 min drive - 10.9 km
  • Xcaret Eco Theme Park - 28 min drive - 21.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Tulum Intl. Airport (TQO) - 125 min drive
  • Cozumel Intl. Airport (CZM) - 14.2 miles/22.8 km
  • Free beach shuttle

Restaurants

  • ‪Amaranto - ‬10 min drive
  • ‪Beach Bar - ‬7 min drive
  • ‪El Templo - ‬10 min drive
  • ‪Lizards Pool Bar & Terrace - ‬8 min drive
  • ‪Restaurante Riviera - ‬9 min drive

About this property

Alila Mayakoba by Hyatt

  • Placing you within a 15-minute walk of El Camaleón Mayakoba Golf Course, Alila Mayakoba by Hyatt offers a private beach where you can enjoy beach umbrellas, yoga, and beachside drinks. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages. Serving Mexican cuisine, Chef’s Atelier is one of 4 restaurants. This luxurious resort also features a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

All inclusive details

  • All-inclusive room rates at Alila Mayakoba by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 182 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11 AM
  • 4 restaurants
  • Bar/lounge
  • Beach bar
  • Private dining
  • 24-hour room service

What to do

  • On a private beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Ecotours
  • Golfing
  • Kayaking
  • Snorkeling
  • Golfing nearby
  • Boat tours nearby
  • Windsurfing nearby
  • Whale-watching nearby

Working away

  • 5 meeting rooms
  • Conference space (66736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Magnifying mirror
  • Visual fire alarm
  • Phone accessibility kit

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Dining

Chef’s Atelier - This restaurant specializes in Mexican cuisine. Open select days.
Casa Amate - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Alisio - Onsite restaurant. Open daily.
Ninguno Taqueria - Onsite restaurant. Open daily.
Na - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number 009-025-000895/2026

Also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

Does Alila Mayakoba by Hyatt offer free cancellation for a full refund?

Yes, Alila Mayakoba by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alila Mayakoba by Hyatt?

Yes, there are 2 outdoor pools.

Are pets allowed at Alila Mayakoba by Hyatt?

Yes, pets are welcome. There's a charge of USD 100 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Alila Mayakoba by Hyatt?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Alila Mayakoba by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Alila Mayakoba by Hyatt?

No, this resort doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Alila Mayakoba by Hyatt and nearby?

Have fun with onsite activities like kayaking, snorkeling, and beach yoga. Additional recreation onsite includes fitness classes, ecotours, and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and a private beach. Alila Mayakoba by Hyatt also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Alila Mayakoba by Hyatt?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine.

Does Alila Mayakoba by Hyatt have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alila Mayakoba by Hyatt like?

Alila Mayakoba by Hyatt is located a short 15-minute walk from El Camaleón Mayakoba Golf Course.

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