Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive, located near La Isla Shopping Mall, offers an all-inclusive retreat with a free breakfast buffet and 6 on-site restaurants. Soak up the sun at the white sand beach or unwind at one of 4 outdoor pools. Indulge in spa treatments like massages and body wraps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Why we love this property

Beach bliss
Soak up the sun on this hotel's white sand beach. Beach loungers and towels invite guests to unwind by the lapping waves.
Foodie paradise
Savor culinary delights at 6 restaurants and 4 bars, with a cafe for casual eats. Free buffet breakfast includes vegetarian and vegan options.
Spa sanctuary
The full-service spa offers daily aromatherapy, massages, and body wraps. Steam room sessions restore while the garden provides a tranquil retreat.

Room options

Available filters for rooms
Showing 45 of 45 rooms

Suite Junior

  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Partial Sea View

  • Partial sea view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Junior Suite (U)

9.2 out of 10
Wonderful
(196 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(121 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(227 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite Ocean Front Elite Club (U)

9.0 out of 10
Wonderful
(19 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite Ocean View Elite Club (U)

9.0 out of 10
Wonderful
(58 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Junior Suite (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (L)

7.4 out of 10
Good
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(5 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 6 min walk - 0.6 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 87.1 miles/140.2 km

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Marlimon - ‬4 min walk
  • ‪Don Julio Restaurant - ‬2 min walk
  • ‪Capuchino Bar - ‬4 min drive

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

  • At Hotel Riu Palace Kukulkan - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Hotel Zone Beaches and La Isla Shopping Mall. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a fitness center, a snack bar/deli, and a garden. Fellow travelers say great things about the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

  • Fitness facilities

Entertainment

    • Onsite entertainment and activities
    • Theme parties

At a glance

DONE

Hotel size

    • 428 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Outdoor entertainment area
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there are 4 outdoor pools.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and nearby?

Onsite recreation at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Palace Kukulkan - Adults Only - All Inclusive also has 4 bars and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Kukulkan - Adults Only - All Inclusive like?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is a short 5-minute walk from Hotel Zone Beaches and 7 minutes' walk from La Isla Shopping Mall. The local area is walkable and popular for its beaches.

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Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, well-maintained, and perfect for a relaxing vacation. (290 reviews)
  • The pools were great, clean, and well-maintained, offering various themes and options for a relaxing and enjoyable experience. (282 reviews)
  • The breakfast buffet offered a wide variety of fresh and delicious food options. (69 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Drinks
Bar
View

Reviews

Verified

10/10 Exceptional

It’s a definitely a chill area the staff are respectful an fun to deal with an very helpful
Keith, 4-night trip
Verified

10/10 Exceptional

Very clean, great location and food was good
Jamie, 5-night trip
Verified

10/10 Exceptional

It was an amazing resort! Clean rooms, great food, nice staff!
Kelsie Ann Marie, 5-night trip
Verified

10/10 Exceptional

Fantastic food, friendly staff.
Ole Anders, 10-night trip
Verified

10/10 Exceptional

It's a great Hotel close to the Airport great beach, awesome amenities, and awesome food and entertainment, would definitely stay again t
Sunita, 3-night trip
Verified

10/10 Exceptional

Amazing staff and food was amazing as well
David, 3-night trip
Verified

10/10 Exceptional

Great food, clean rooms and friendly staff!
Monica Lynn, 5-night trip
Verified

10/10 Exceptional

Great food, great drinks and staff was very friendly!
Michelle, 7-night trip
Verified

10/10 Exceptional

Fabulous resort. Everything is included, even room service. The staff was very nice and helpful. The resort lot is small, but it is way more convenient to get around versus other resorts where you have to walk a mile to get to the restaurants. Amenities were nice and clean! Helpful tips-- 1) Bring small bills for tipping 2) Book your own travel to/from the airport (way more reliable)
Abbigail, 3-night trip
Verified

10/10 Exceptional

I really enjoyed the staying in the hotel.Breakfast of champions and a lot of activities in the swimming pool during the day.
joel, 6-night trip
Verified

10/10 Exceptional

Beautiful hotel, great location, safe and clean. Food and drinks are really good
Michel, 4-night trip
Verified

10/10 Exceptional

It was a great, the staff is very friendly and accommodating, I had a really good experience
Luis Alberto, 9-night trip
Verified

10/10 Exceptional

Excellent facilities, beautiful clean practical and nice smelling room. Amazing friendly service such incredible staff we enjoyed our stay
Ronit, 3-night trip
Verified

10/10 Exceptional

Clean rooms, staff great , just a nice place
Lori, 6-night trip
Verified

10/10 Exceptional

Amazing hotel, food was excellent at every restaurant we ate at. Staff were very friendly and helpful. Hotel grounds are immaculate.
MICHELLE, 7-night trip
Verified

10/10 Exceptional

Loved the staff supper friendly and helpful
christian, 3-night trip
Verified

10/10 Exceptional

Clean rooms, nice beach, great food.
Joshua, 8-night trip
Verified

10/10 Exceptional

Staff are amazing and this place is being cleaned nearly 24/7
Alexander, 4-night trip
Verified

10/10 Exceptional

Great place to be great staff delicious food, beautiful view, and great people around
Walter, 4-night trip
Verified

10/10 Exceptional

Loved it all … great restaurants and bar cart drinks - fun staff and always cleaning!
Beautiful ocean view
Fun entertainment
Great Drinks
Good food
Julie, 10-night trip
Verified

10/10 Exceptional

I had an amazing time. The view of the ocean from the room was amazing. The food was amazing as well. I would definitely stay here again.
This is a view of the ocean from my room
Antoine Chauntavious, 3-night trip
Verified

10/10 Exceptional

Everything was spotless..friendly staff, clean rooms, good food and drinks❤️😘
Olguta, 8-night trip
Verified

10/10 Exceptional

Clean room, breakfast was good, beach was beautiful and clean.
Chizoba, 4-night trip
Verified

10/10 Exceptional

I came here with my husband for a 4 night stay, we loved it! Rooms all the areas very clean. Food was good, our favorite was the japanese restaurant. I loved the different pools. And the beach was marvelous.
Natasha, 4-night trip
Verified

10/10 Exceptional

We had an excellent experience with this resort. Our room was super clean, all the staff were very friendly and attentive. The specialty restaurants were top notch! The breakfast buffet had an amazing variety of food, they offered fresh pressed juices every morning! Worth every penny, absolutely loved it!
William, 4-night trip