Hotel Mousai Cancun Adults Only - All Inclusive

Property class: 5 and above

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At Hotel Mousai Cancun Adults Only - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. NOI Ristorante Italiano, one of 12 restaurants, serves Italian cuisine and is open for breakfast and dinner. Other highlights include 3 bars/lounges, a rooftop terrace, and a poolside bar.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
$989 nightly
The current price is $1,196 total
Total with taxes and fees
Nov 18 - Nov 19

Why we love this property

Private beach retreat
Relax on the white sand beach at this hotel. Beach towels and umbrellas make for a comfortable day enjoying the sun and surf.
Spa & fitness retreat
A full-service spa offers aromatherapy, massages, facials, and hydrotherapy treatments daily. Guests can unwind in a private hot tub or visit the fitness room.
Dreamy sleep comfort
Hypo-allergenic beds with premium bedding and down comforters create a sleep sanctuary. The private outdoor hot tub and furnished balcony elevate relaxation.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite 2 Queen Beds Ocean Front

A modern hotel room with a large bed, a bench, a desk, and a view of the ocean.

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

A hotel room with a bed, a yellow armchair, a striped armchair, a desk with a laptop, and a large TV. There is a balcony with a view of the ocean.

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Corner Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 2 Queen Beds Ocean Front

A hotel room with two beds, a large window with a view of the ocean, a ceiling fan, and a flat-screen TV.

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 1 King Bed Ocean Front

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Ultra Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite Ocean Front

A hotel room with a bed, a sofa, a chair, a TV, and a balcony with a view of the sea.

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Master Suite

A modern hotel room with a large bed, a bench, a glass partition, a desk, and a chair.

Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Master Suite

A modern living room with a large flat-screen TV, comfortable seating, a ceiling fan, and a view of the city through large windows.

Ultra Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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  • Spa
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Dec 2 - Dec 3
Total with taxes and fees
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About the neighborhood

Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Beach - 14 min walk - 1.2 km
  • Mujeres Beach - 4 min drive - 2.9 km
  • Playa Mujeres Golf Club - 6 min drive - 5.3 km
  • North Beach - 46 min drive - 9.1 km
  • Dolphin Discovery - 53 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪La Casona STK - ‬13 min walk
  • ‪Twiggy - ‬19 min walk
  • ‪Davinos - ‬13 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

  • At Hotel Mousai Cancun Adults Only - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. NOI Ristorante Italiano, one of 12 restaurants, serves Italian cuisine and is open for breakfast and dinner. Other highlights include 3 bars/lounges, a rooftop terrace, and a poolside bar.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • Premium alcoholic beverages included
    • 24-hour room service
    • Meals and beverages at companion properties

At a glance

Hotel size

    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite valet parking

Transfers

    • Airport drop off on request(available 24 hours)*

Other information

    • Smoke-free property
    • Caters to adults only

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Reviews

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants at this property offer excellent food with great options and attentive service. (23 reviews)
  • The rooftop pool was a standout feature with its stunning views and exceptional service from staff. (12 reviews)
  • Breakfast at Noi was excellent and the staff, including Jose, Ismael, and Heriberto, provided warm and attentive service. (5 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Amazing hotel and experience. Food was great, especially the breakfast at Noi. Staff was friendly and helpful. Waiters and bar tenders made great recommendations. The views from the rooftop pool were incredible. We're already looking at planning a return trip and cannot wait to go back.
Verified review

10/10 Exceptional

Great staff and location.
Verified review

10/10 Exceptional

Amazing food, relaxing place
Verified review

10/10 Exceptional

This is the best hotel ever. The photos don’t show how wonderful and helpful the staff is. Sleek modern amenities with cool extras like a Toto bidet and automatic curtains and Bluetooth speakers in the room. The sunken true hot tub and balcony hammock make it one of the best balconies anywhere and every room is ocean front.
Verified review

10/10 Exceptional

Great stay. Very friendly staff that went out of their way to help and serve us.
Verified review

10/10 Exceptional

Luxurious hotel with top notch staff and food. Loved every minute here. The jacuzzi was the best one I have been in. Couldn't ask for a better vacation.
Rooftop pool was amazing as was service.
Noi was delicious!
Verified review

10/10 Exceptional

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.
Verified review

10/10 Exceptional

Staff was very friendly, the hotel was new, clean and beautiful. Food was very good (except desserts which were just ok). Loved the pool. The adults only vibe was very relaxing!
Verified review

10/10 Exceptional

Amazing service, the kindest and most attentive staff. The best food I’ve had at an all-inclusive (Noi was our favorite). Will definitely return in the future!
Verified review

10/10 Exceptional

clean room, good service, quite place
Verified review

10/10 Exceptional

The entire stay was amazing as usual. Our 3rd time here was our favorite. We would move here if we could!!! Phenomenal staff including Jose the GM. Wonderful training. Incredible restaurants and top not pristine grounds and pools.
Verified review

10/10 Exceptional

Amazing service and facilities
Verified review

10/10 Exceptional

Love the rooftop pool. Blanca and Santiago always provide great service and the cocktails are wonderful
Verified review

10/10 Exceptional

Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Verified review

10/10 Exceptional

Great spot
Verified review

10/10 Exceptional

Everyone was friendly and property was clean.
Verified review

10/10 Exceptional

I cannot say enough great things about this resort! Everything was amazing. The room, the food, the staff. It was the most luxurious hotel I’ve ever stayed in. Everyone works so hard to make sure your stay is fantastic. The food here is the best I have ever had.
Verified review

10/10 Exceptional

Superior customer service from staff. Everyone was extremely courteous and helpful. Rooms are beautifully and artfully decorated. Food options are great. À la carte so always hot and fresh.
View from balcony
Verified review

10/10 Exceptional

Everything is 10/10 . The staff is very nice and helpful. Rooms are clean, views are out of this world. Excellent food
Verified review

8/10 Very good

The room is clean and the bed is comfortable, but the restaurant has few options.
Verified review

10/10 Exceptional

Great location and fantastic amenities. Coming again
Verified review

10/10 Exceptional

A spectacular 4 night getaway with my wife. The food, the cocktails, the grounds all 10/10. What separates this property from others is the room was one of the nicest we have ever stayed in and the service was unreal. If total relaxation with great food and drink along with unparalleled service is your thing this is the resort for you. Lastly the rooftop pool is unforgettable, we are recharged and missing our trip already.
Verified review

10/10 Exceptional

Everything was great. Heated pool food service!
Verified review

10/10 Exceptional

Great service
Verified review

10/10 Exceptional

Wonderful stay for 20th anniversary

This is a beautiful resort. The rooms were gorgeous and very high tech. The staff were attentive. It is incredibly peaceful at this resort and you can use the next door hotels if you want a little more action. They also have a lovely garden area in the evenings with live music and dancing which was very enjoyable.