Hyatt Zilara Cancun - Adults Only - All Inclusive

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At Hyatt Zilara Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Adelita Cantina, one of 6 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 5 bars/lounges, a beach bar, and a health club. Fellow travelers love the pool and helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$417 nightly
The total price is $509
Sep 21 - Sep 22
Total with taxes and fees

Why we love this property

Beachfront bliss
White sand shores enhance this all-inclusive resort. Beach yoga sessions invigorate, while cabanas, loungers, and umbrellas await by the beachfront restaurant.
Work and play paradise
Nestled in a vibrant shopping district, this beachfront property features a 24-hour business center. Guests can enjoy spa treatments and beach yoga after work.
Blissful wellness retreat
This hotel offers a spa with treatment rooms, sauna, and hot tub. Services include massages, aromatherapy, and facials. A fitness room awaits.

Room options

View all photos for Ocean View Junior Suite Double

A hotel room with two beds, a sitting area, a view of the ocean, and a ceiling fan.

Ocean View Junior Suite Double

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

View all photos for Ocean View Junior Suite King

A modern hotel room with a large bed, a desk, a chair, a television, and a view of the sea.

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(65 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

A hotel room with a bed, desk, chair, and a view of the sea.

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(90 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

A hotel room with a bed, a seating area, a ceiling fan, a large window with a view, and a decorative wall piece.

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 764 sq ft
  • Sleeps 2

View all photos for Presidential Suite

A modern hotel room with a large bed, a seating area with two chairs, a ceiling fan, and a large window.

Presidential Suite

  • Ocean view
  • 1334 sq ft
  • Sleeps 2

View all photos for Ocean View Swim Up Suite King

A modern hotel room with a large bed, a desk, and a television.

Ocean View Swim Up Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 850 sq ft
  • Sleeps 2

View all photos for Junior Suite Double

A hotel room with two beds, a sitting area, a view of the ocean, and a ceiling fan.

Junior Suite Double

9.0 out of 10
Wonderful
(16 reviews)
  • 656 sq ft
  • Sleeps 4

View all photos for Junior Suite King

A hotel room with a large bed, two armchairs, a small table, a nightstand, and a view of the ocean through a sliding door.

Junior Suite King

9.0 out of 10
Wonderful
(18 reviews)
  • 656 sq ft
  • Sleeps 2

DOUBLE Presidential

  • Sleeps 4

DOUBLE SUPERIOR KING BED

  • Sleeps 4

DOUBLE POOL VIEW

  • Sleeps 4

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About the neighborhood

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Isla Dorada - 16 min walk - 1.4 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • Hotel Zone Beaches - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Tulum Intl. Airport (TQO) - 151 min drive

Restaurants

  • ‪El Mirador - ‬10 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Tacos Villanos - ‬7 min walk
  • ‪Flor De Sal - ‬9 min walk
  • ‪El Oriental - ‬9 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

  • At Hyatt Zilara Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Adelita Cantina, one of 6 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 5 bars/lounges, a beach bar, and a health club. Fellow travelers love the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

Hotel size

    • 307 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Pilates classes
  • Racquetball/squash
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Foosball
  • Golfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (6781 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Asiana - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Maria Marie - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Punta Vista - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property Registration Number 005-007-000915/2025

Also known as

All Inclusive Hyatt

All Inclusive Hyatt Cancun

Cancun Zilara Hyatt

Hyatt All Inclusive

Hyatt Zilara

Hyatt Zilara All Inclusive

Hyatt Zilara Cancun

Zilara Hyatt

Zilara Hyatt Cancun

Royal Cancun Resort

Royal Hotel Cancun

The Royal Hotel Cancun

The Royal In Cancun Hotel Cancun

Hyatt Zilara Adults All Inclusive

Hyatt Zilara Cancun Adults

Hyatt Zilara Adults

Hyatt Zilara Cancun Adults All Inclusive All-inclusive property

Hyatt Zilara Cancun All Inclusive

Hyatt Zilara Adults All Inclusive All-inclusive property

Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun

Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel

Hyatt Zilara Cancun All Inclusive Adults Hotel

Hyatt Zilara All Inclusive Adults Hotel

Hyatt Zilara Cancun All Inclusive Adults

Hyatt Zilara Cancun All Inclusive

Hyatt Zilara All Inclusive Adults

Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only

Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun

Hyatt Zilara Cancun Adults Only All Inclusive

Hyatt Zilara Inclusive Adults

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Hyatt Zilara Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are both nearby.

What is there to do at Hyatt Zilara Cancun - Adults Only - All Inclusive and nearby?

Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes Pilates, racquetball/squash, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Cancun - Adults Only - All Inclusive also has 5 bars, an outdoor pool, and a sauna, as well as a steam room, beach cabanas, and a picnic area.

Are there restaurants at or near Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants, featuring alfresco dining and Mexican cuisine.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hyatt Zilara Cancun - Adults Only - All Inclusive like?

Hyatt Zilara Cancun - Adults Only - All Inclusive is a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 15 minutes' walk from La Isla Shopping Mall. Travelers love the property's prime location.

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Reviews

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a wide variety of delicious food options with many choices to suit every taste. (281 reviews)
  • The beach at this property is beautiful, clean, and easily accessible with stunning ocean views. (104 reviews)
  • The pool area was a highlight, offering a luxurious and relaxing experience with great views, activities, and attentive staff. (93 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Beach
Restaurant
View
Entertainment
Drinks
Trip
Recreation

Reviews

Verified review

10/10 Exceptional

Excellent stay. Resort is nice, new, and clean. Spa was nice, and the speakeasy is a must do. absolutely nothing to complain about.
Verified review

10/10 Exceptional

Beautiful- great food and service.
Verified review

10/10 Exceptional

We really enjoyed our trip, and the staff and the hotel's cleanliness were awesome. Everyone at the resort was very friendly and welcoming, and we are definitely going back next year. Our room, 608, had a great oceanfront view with a jacuzzi. Just loved everything about the Resort 😍
Verified review

8/10 Very good

Loved how clean the room and overall property was. They could have more entertainment!
Verified review

10/10 Exceptional

Fantastic stay at the newly renovated Zilara property. Everything was perfection, every detail. Food was truly a culinary experience. Highly recommended.
Verified review

10/10 Exceptional

Loved the pool area. Wish the pool was a little cooler. Beautiful property. Will come back
Verified review

10/10 Exceptional

All the staff was very attentive. The hotel was very clean and the food was great. The only thing that was disappointing was that due to the time the ocean had to much seaweed. The hotel needs better night entertainment.
Verified review

10/10 Exceptional

Dear Hyatt Zilara Team, Once again, we had a wonderful stay at your resort. This was our fourth visit, and as loyal Hyatt Zilara guests, our expectations were once again exceeded in many ways What continues to set Hyatt Zilara apart is its people. The staff are the heart and soul of the resort. From the Bell Team, especially Juan, to the outstanding butlers Rossy, Jorge, and Brandon, everyone went above and beyond
Verified review

10/10 Exceptional

Great place for vacation with all inclusive.
Verified review

8/10 Very good

I highly recommend this hotel nice beach and the stuff where very friendly
Verified review

10/10 Exceptional

I dont have enough word to form a review to describe my experience. from check in to check out , i had queen treatment. Staff as a whole work together to make everyone feel so special and welcome. From Edgar at check in, to Both Daniel's from Speak easy to Resort reservations, to chef Adelita and the main chef Del, the gm, the wait staff, entertainment staff, to diana at the gym. I am thankful from my heart for the time I had. my 40th Birthday was well spent, thank you again, ill see you soon
Verified review

8/10 Very good

Staff is amazing and great location
Verified review

10/10 Exceptional

Beautiful location and was a great stay! Staff was the friendliest!
Verified review

10/10 Exceptional

The property was beautiful and the staff excellent!
Verified review

10/10 Exceptional

Clean rooms, great staff!
Verified review

10/10 Exceptional

Great food - great shows - staff was amazing
Verified review

10/10 Exceptional

Staff was amazing so was the food! close to the cancun airport a plus!
Verified review

10/10 Exceptional

The beach was amazing and the service was top notch. The spa was also incredible!
Verified review

10/10 Exceptional

Dining options and food are excellent and the staff are courteous and friendly!
Verified review

10/10 Exceptional

Service, dining, beach and the staf very very friendly.
Verified review

10/10 Exceptional

BEST RESORT EVER, staff was very helpful and I enjoyed the amenities!
Verified review

10/10 Exceptional

Beautiful facilities and service and food top notch. Highly recommend and will be out go to place in Cancun.
Verified review

10/10 Exceptional

Fantastic stay. Fantastic staff. Fantastic hotel.
Verified review

10/10 Exceptional

Beautiful beach, excellent food, wonderful service, and fabulous yoga and gym facilities.
Verified review

8/10 Very good

The place was very clean and the staff was very very nice!