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Grand Velas Riviera Maya - All Inclusive

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Reviews

9.6 out of 10
Exceptional

Three vibes, one Caribbean escape

Grand Velas Riviera Maya spreads across three distinct ambiances, from jungle-quiet Zen Grand to lively beachfront Ambassador and oceanfront Grand Class. Days revolve around white-sand beach time and complimentary water sports, with kayaking, snorkeling, and boogie boarding included. When it is time to recharge, there are three outdoor pools, including an adults-preferred infinity pool with Caribbean Sea views.
VIP Access

  • Beach adventures included

    White-sand access plus complimentary kayaking, snorkeling, and boogie boarding.

  • Dining with serious credentials

    Cocina de Autor holds both a Michelin Star and AAA Five Diamond status.

  • Family zones that actually deliver

    Screen-free Kids’ Club for ages 4–12 plus a high-tech Teens’ Club.
$1,089 nightly
The total price is $1,321
Aug 31 - Sep 1
Total with taxes and fees

Amenities

  • Complimentary beach cabanas, umbrellas, and loungers
  • In-suite beach bags, ready for the sand
  • Two fitness centers with daily wellness classes
  • SE Spa Water Ceremony with any 50-minute treatment
  • Zen Grand calm with mangroves and cenotes
  • Quick access to downtown Playa del Carmen
These property details are summarized by AI

Why we love this property

Beach bliss awaits
Seaside relaxation thrives at this all-inclusive resort. From yoga to kayaking, guests enjoy white sand shores with free cabanas, umbrellas, and loungers.
Work and play paradise
Centrally located in the city center and beachside, this property features business amenities and spa services. Beach yoga and hot tubs await after meetings.
Culinary paradise
Savor fusion delights at the Michelin-starred restaurant or explore Asian cuisine. Choose from 8 dining venues, 6 bars, and free buffet breakfast.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Nature View Suite - Zen Experience

A hotel room with two beds, a desk, and a view of greenery outside.

Nature View Suite - Zen Experience

8.8 out of 10
Excellent
(10 reviews)
  • Resort view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Nature View Suite with Pool - Zen Experience

A hotel room with a large bed, a desk, and a chair. There is a window with red curtains and a view of greenery outside.

Nature View Suite with Pool - Zen Experience

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Ambassador Suite Ocean View

A hotel room with two beds, a dining area, a TV, and a large window with a view.

Ambassador Suite Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1270 sq ft
  • 10 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Grand Class Pool Suite Ocean Front

A modern hotel room with a large bed, a sofa, a coffee table, and a ceiling fan.

Grand Class Pool Suite Ocean Front

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Ambassador Pool Suite Ocean View

A modern hotel room with a balcony, a sofa, a coffee table, and a dining area with yellow chairs.

Ambassador Pool Suite Ocean View

  • Ocean view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Zen Grand Two Bedroom Family Suite Nature View

A hotel room with a large bed, a desk, a chair, a red curtain, a window with a view of trees, and a tent outside.

Zen Grand Two Bedroom Family Suite Nature View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 2368 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Ambassador Two Bedrooms Family Suite Ocean View

A baby room with a changing table, a baby rocker, a crib, and a stroller.

Ambassador Two Bedrooms Family Suite Ocean View

  • Ocean view
  • 2540 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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9.2 out of 10, Wonderful, 1,008 reviews
$290 nightly
The price is $355
Aug 27 - Aug 28
Total with taxes and fees
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About the neighborhood

Map
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 9 min drive - 3.2 km
  • Gran Coyote Golf - 13 min drive - 6.0 km
  • Playa Xcalacoco - 14 min drive - 6.7 km
  • Tres Rios Ecopark - 15 min drive - 8.1 km
  • 28 de Julio Square - 15 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.8 miles/20.7 km
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Amaranto - ‬13 min drive
  • ‪Beach Bar - ‬12 min drive
  • ‪El Templo - ‬13 min drive
  • ‪Lizards Pool Bar & Terrace - ‬11 min drive
  • ‪Restaurante Riviera - ‬12 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

  • At Grand Velas Riviera Maya - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Cocina de Autor (+12), one of 8 restaurants, serves Fusion cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Miniature golf
    • Soccer
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 539 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Additional fees apply for connecting/adjoining rooms and are subject to availability.
    • This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • On the beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Ecotours
  • Mini golf
  • Hiking/biking trails
  • Kayaking
  • Concerts/live shows
  • Karaoke
  • Shopping
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (94548 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Piano
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Private indoor hot tub
  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SE Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Cocina de Autor (+12) - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. 1-star Michelin rating. Open select days.
Sen Lin - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Lucca - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Frida - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Piaf (+12) - This beachfront fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 65 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Grand Velas Riviera Maya
Grand Velas All Inclusive
Grand Velas All Inclusive Riviera Maya
Grand Velas Riviera Maya
Grand Velas Riviera Maya All Inclusive Playa del Carmen
Grand Velas Riviera Maya Playa del Carmen
Riviera Maya Grand Velas
Velas Grand Riviera Maya
Velas Riviera Maya
Velas Riviera Maya Inclusive
Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen
Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen
Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel
Grand Velas Riviera Maya All Inclusive Playa del Carmen
Hotel Grand Velas Riviera Maya - All Inclusive
Grand Velas Riviera Maya - All Inclusive Playa del Carmen
Grand Velas Riviera Maya All Inclusive Hotel
Grand Velas Riviera Maya All Inclusive
Velas Riviera Maya Inclusive

Frequently asked questions

Does Grand Velas Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Grand Velas Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Velas Riviera Maya - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Velas Riviera Maya - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Velas Riviera Maya - All Inclusive?

Sorry, there's no onsite parking at Grand Velas Riviera Maya - All Inclusive.

What are the check-in and check-out times at Grand Velas Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 65 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Grand Velas Riviera Maya - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at Grand Velas Riviera Maya - All Inclusive and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes fitness classes, ecotours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Velas Riviera Maya - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a fitness center, as well as private indoor hot tubs, an arcade, and a picnic area.

Are there restaurants at or near Grand Velas Riviera Maya - All Inclusive?

Yes, there are 8 onsite restaurants, featuring alfresco dining, Fusion cuisine, and garden views.

Does Grand Velas Riviera Maya - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Grand Velas Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Velas Riviera Maya - All Inclusive like?

Grand Velas Riviera Maya - All Inclusive puts you in the heart of Playa del Carmen. Popular attractions include Quinta Avenida, which is 14 minutes away by car.

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