Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Adults-only beachfront property with spa, near Hotel Zone Beaches

Choose dates to view prices

Wed, Mar 25
Thu, Mar 26
March 2026
11
April 2026
Escape to Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, where luxurious all-inclusive amenities await near La Isla Shopping Mall. Unwind on the rooftop terrace, indulge in a spa treatment at Zen Spa, or bask in the sun with beach cabanas and loungers. Previous guests rave about the helpful staff and beach locale.
VIP Access
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Beach bliss awaits
Sea-inspired fun beckons at this all-inclusive beachfront hotel. Guests can relax on beach loungers or try snorkeling, parasailing, and volleyball.
Spa sanctuary
This hotel offers a full-service spa with treatment rooms for couples. Guests can relax in the hot tub, sauna, or steam room after yoga classes.
Design and sea views
The luxury beachside property boasts a rooftop terrace with sea views. Local art adorns the garden while guests dine at the poolside restaurant.

Room options

Shower, rainfall showerhead, designer toiletries, hair dryer
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master Double

Very good

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 690 sq ft
  • Sleeps 4
Shower, rainfall showerhead, designer toiletries, hair dryer
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master Double

Very good

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 689 sq ft
  • Sleeps 4
Shower, rainfall showerhead, designer toiletries, hair dryer
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master King

Exceptional

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 689 sq ft
  • Sleeps 3
Shower, rainfall showerhead, designer toiletries, hair dryer
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 690 sq ft
  • Sleeps 4
Shower, rainfall showerhead, designer toiletries, hair dryer
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
Turquoize Sky Swim Up Ocean Front Master King | Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 690 sq ft
  • Sleeps 3
Shower, rainfall showerhead, designer toiletries, hair dryer
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master King

Exceptional

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 690 sq ft
  • Sleeps 3

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About the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • UltraMar Ferry Terminal - 9 min walk - 0.8 km
  • Cancun Convention Center - 9 min walk - 0.8 km
  • Forum Beach - 11 min walk - 0.9 km
  • Caracol Beach - 12 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Mandala - ‬7 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Tradewinds - ‬1 min walk
  • ‪Vips - ‬6 min walk
  • ‪Habaneros - ‬1 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Lorenzo's, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

At a glance

Hotel size

    • 160 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools
    • This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Accessibility

  • Elevator

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Punta Vista - This bar is located by the pool and specializes in international cuisine.
The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like parasailing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, beach cabanas, and a garden.

Are there restaurants at or near Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Cancun Convention Center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • The beach at this property is breathtakingly beautiful with turquoise waters and calm conditions. (22 reviews)
  • The pools were clean, well-maintained, and offered a great experience for guests. (9 reviews)
  • The all-inclusive experience offered high-quality options, excellent service, and a wide variety of food and drinks. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffFoodViewRoomBeachRestaurantDrinksAdultsChildrenLocation

10/10 Exceptional

Excelente
Diego, 3-night trip

10/10 Exceptional

Can’t say enough about this amazing resort. My wife and I are bought celiac They went above and beyond to cater for our needs and the food was amazing The pool on the beaches are the next level. Organizing trip for next year.
Wayne, 5-night trip

10/10 Exceptional

Everything was amazing from beach views, food, service, would definitely go back! Made our one year anniversary very memorable!
Lucia, 3-night trip

8/10 Very good

Overall great experience and friendly staff.
Osama, 5-night trip

10/10 Exceptional

Very nice clean resort and the staff was exceptional and very friendly
Michael, 4-night trip

10/10 Exceptional

Amazing Stay
Mukeshkumar, 2-night trip

10/10 Exceptional

Everything was amazing! One of the best hotels I have ever been to!
Melaine, 3-night trip

10/10 Exceptional

Our stay was absolutely wonderful! The staff were incredibly friendly and attentive from start to finish, and the entire hotel was spotless, truly one of the cleanest resorts we’ve visited. There were plenty of fun events and activities each day, which made the trip even more enjoyable. A special highlight was the Italian restaurant and The Den. The team there especiallyJorge, German, Evendly (spelling?), and Victor made our meal feel memorable. Their service was warm, thoughtful, and honestly some of the best we experienced at the resort. We also booked through Amstar, and they made everything so easy. Excursions were well-organized, and the transportation to and from the hotel was seamless. Overall, we felt completely safe, relaxed, and genuinely cared for during our stay. Highly recommend! 💙🌊
Dawn, 4-night trip

10/10 Exceptional

Excellent service
Johan, 5-night trip

10/10 Exceptional

Good service, good foods and staff are very friendly!
ZONG YUAN, 1-night trip

10/10 Exceptional

beaches
jorge, 2-night trip

10/10 Exceptional

Awesome facility.
Siraj, 5-night trip

8/10 Very good

Excellent Service

The service was great. I had Adrian and Yael who were my butlers and delivered excellent service. The turn-down service and housekeepers were also excellent.
Matthew, 3-night trip

10/10 Exceptional

The service staff exceeded our expectations every step of the way.
Nick, 3-night trip

8/10 Very good

The Butlers Liliana & Helena were incredibly friendly and helpful and did an outstanding job making our stay a dream vacation! The Hotel was also very accommodating to our needs. The views were beautiful and the food was amazing. All facilities were very clean! We were disappointed that the infinity pool was under renovation, but we had a great time at the beautiful private beach, the Cabana and the pools!
Simone, 7-night trip

10/10 Exceptional

Good service, good foods and staff are friendly
ZONG YUAN, 5-night trip

10/10 Exceptional

The flute was top of the line, fresh hot, and delicious
Karon, 3-night trip

10/10 Exceptional

Excellent service, food and location
Scarlett, 4-night trip

10/10 Exceptional

Incredible
David, 4-night trip

10/10 Exceptional

Great place to stay! Loved it
Steven, 3-night trip

10/10 Exceptional

Friendly staff and a good view from the room
Ayush, 2-night trip

10/10 Exceptional

great food options very clean and beautiful beach
Artyusha, 6-night trip

10/10 Exceptional

Great
Andre, 3-night trip

10/10 Exceptional

We had an amazing stay! Our room was on the adults only side. Many restaurant options and events. Make sure you visit south beach. Only thing I would advise is staff to vacuum/mop the hallways on the 7th floor.
Jocelyn, 3-night trip

8/10 Very good

I think this is a 4.5 star property. Location is great with 2 beaches, great views and little seaweed. Staff is wonderful, friendly, helpful and engaging. Room was nice. Great view, clean and comfortable. Dining option in the resort were far better than I expected. I'm a foodie and the menus, preparation and quality were the best I have had at al all inclusive in Mexico/Caribbean by far. Seafood was fresh and well prepared. Mexican option were great (although dumbed down for the American palette unfortunately, but forgivable). Drinks were very good as well made with real liquor and had great variety.
John, 4-night trip